Tag Archives: corporate blogging

How regular blogging helps your customers and clients

Regular business blogging isn’t just about improving your SEO and it also isn’t always about strengthening your brand identity, it also helps your customers and clients take better decisions. When you keep your customers informed of all the new developments taking place in your business (strategic alliances, product launches, new services, change in existing services and product features, etc.) they feel a part of your business process and consequently, are more eager to do business with you whenever they need to.

Blogging to help your customers and clients

The greatest hurdle on the Internet is the lack of information. Before you have bought, almost nothing is tangible, unlike in the real world where you can actually extend your hand and types the object you are planning to purchase. At the most on your website they can get a three-dimensional view of your product and use some sort of simulation. So how do you convince them? By providing as much information as possible.

You need to keep in mind that when you are providing information to them it doesn’t mean you’re trying to manipulate them. The information in every blog post needs to be very objective and, you’re right, informative. The primary objective of your blog posts is not making sales (although the end result is always this); the primary objective is to keep them informed and interested in your regular communication. Primary objective is to engage them on an ongoing basis and to encourage them to share their concerns with you, whether they want to do it through the commenting section of your blog, or through your social media profile (Twitter or Facebook).

You can also help your customers and clients by amply sharing your wisdom and experience. It doesn’t have to be always business-related. You can share with them how you make business decisions and what factors impact your decision making whether you’re deciding alone or with your management.

You can also help your customers and clients by sharing your social as well as political viewpoints through your business blog, although this is not always recommended. The primary focus of your blog obviously has to be your business or related to the product or services you are offering, but the world doesn’t just consist of the products and services you offer. Our businesses don’t fund shall in isolation: regional politics, economics, social conditions, weather, and many other factors affect the way we do business. So it’s not inappropriate to share your non-business thoughts with your customers and clients. Although you need to share your thoughts of such nature as a person and not as “we believe in this”, or “we would do that”.

Provide valuable content to your customers and clients on a regular basis

What is valuable content? Something they can use to solve their pressing problems. Of course you cannot solve everybody’s problems, but there must be some individuals whose problems you can solve through regular blogging. So whenever you are about to publish a blog post think it carefully, is it providing some solution? If it is simply blowing your company’s horn, immediately delete it, nobody is interested in knowing how great your company is doing unless it is of some use to those people. But then again, it doesn’t harm if you write about your benchmarks and achievements on your blog once you have established an amiable relationship with your readers.

What all must you consider in order to have a successful business blog

Do you want to create a successful business blog? Any sort of blog that is published while keeping a sense of success in mind needs effort and dedication. As rightly mentioned on this thought-provoking Successful Blog post, a successful business blog takes

Successful Business Blog

  • Time
  • High-quality content
  • Clearly defined purpose
  • Identifiable personality
  • Unique individuality

I would also like to add strategy and marketing, and of course, perseverance, if you want to create and maintain a successful business blog. Many people think that marketing a blog means that you are trying to promote your blog just to increase traffic so that you can either sell affiliate products or ad clicks. Even when you are publishing a business blog you need to market it with ongoing effort so that it gets the exposure it deserves. After all you publish a successful business blog to attract people to your main business.

That is why it is prudent to get help in order to publish a successful business blog. It is better to outsource rather than trying to do it in-house. Of course you can hire a full-time writer/researcher in order to produce regular business blog content but he or she won’t come with an entire package the way a professional content writer who works independently does. Anyway, this decision depends on your overall business approach. The basic objective is running a successful business blog.

Starting a blog and then not managing it properly (for instance, having a bad design, or publishing blog posts irregularly and intermittently) can be counter-productive because it can sully your brand – in fact it is better having no blog at all. On the other hand a well-managed blog can bring you unprecedented business dividends. So you have to chalk out a strategy before starting a blog.

As mentioned above you must realize that once you start publishing a business blog you will need to dedicate some time to it in order to make it a success. You cannot simply generate a post in just 15 minutes and that too on an ongoing basis unless you are a prodigy. Individual posts may take up anywhere between 1-2 hours.

The most important ingredient of your successful business blog is going to be the content that you publish. Blogs are known by the sort of content they have. It should be relevant, well-written and engaging. People should find it useful and relevant. This also covers the purpose of your blog: you have to figure out why you want to publish a business blog in the first place.

  • You want to communicate to your visitors regularly?
  • You want to update them about your latest offerings?
  • You want to keep the buzz alive around your business?
  • You want to educate your prospective customers and clients?
  • You want to solidify your social media presence?
  • You want to improve your search engine rankings?

In fact all the points mentioned above are important and they give a purpose to your business blog.

Personality and individuality always help. People rather prefer to interact with people and not unknown business representatives. Talk to your visitors as a person.

Finally, whenever you plan to start a business blog just start it, don’t think of success or failure for at least 5-6 months. Many business representatives find sharing their thoughts on their business blogs intimidating but it is actually quite fun. You get to know some great people, you make new friends and you create new business opportunities for your visitors as well as yourself. Let it evolve gradually. Every day you will learn something new even if you hire a content writer for your blog.

A successful business blog also requires a sustained effort. Even if you cannot produce quality content always, it is your persistence that eventually pays. In fact your blog readers don’t expect you to produce exceptional blog posts all the time. They just want you to be there in one form or another. Sometimes you can create blog posts of more than 1000 words. Sometimes you have just 100 words to say. Sometimes you just want to post a photograph or share a video. In order to create a successful business blog, there should always be something happening over there.