Category Archives: Content Marketing

How to draw maximum benefit out of social media content marketing

Social media content marketing maximum benefit

A content marketing strategy without taking social media into consideration cannot hope to achieve much these days because pretty much everybody uses social media and social networking platforms like Facebook, Twitter, Tumblr and LinkedIn. If you are into consumer goods or something like fashion accessories, your best bet would be Facebook. If you want to immediately provide support to your customer and client base, Twitter can work wonders to your content marketing strategy. If you want to reach out to the B2B market then there is nothing like LinkedIn. So what I’m trying to say is, for every sort of content marketing need, there is a platform available to you.

This Social Media Examiner blog post lists some ways you can increase your influence by strategically posting content on social media websites according to their core users. There are some basic traits that are common to all social networking and social media websites because basically, as the name suggests, they are “social”.

Here are a few things to keep in mind while posting content on social media websites:

  1. Post content for readers, not buyers: When you try to target buyers, your entire tone changes. People on social media and social networking websites don’t want to be bothered by marketers and businesses. They are there to interact with the existing friends and make new friends. They are there to share all the cool things they are doing. If they want to buy a mobile phone, they would like to buy it on their own and then be cool about it, also, on their own.

    Let us use my example. I provide content writing and content marketing services. If I want to target people on Facebook, Twitter and LinkedIn, I won’t constantly badger them with my marketing messages. They will be put off and soon they will start unfollowing me. My best bet would be to raise awareness about publishing high quality content on websites and blogs and what is the benefit of marketing such content. Obviously if they are interested in this topic they will follow me and they won’t mind hearing about this topic again and again. This way, whenever they need a content writer, they will know whom to approach.

  2. Stick to your niche to stand out: If I’m continuously publishing helpful content about content writing and content marketing than people obviously know what I do and what is my expertise. If I go on posting everything under the sun, they won’t be able to make out exactly what I do. This goes for any profession. If you are marriage photographer and if you want people to know that you are available for the same service, you should post lots of content on such photography rather than simply posting cute marriage photographs or cuddly animals playing with each other.
  3. Keywords also matter on social media and social networking websites: I think as long as people use textual cues to carry out searches, keywords are never going to go out of fashion. If someone searches for “business content writer” on LinkedIn or Facebook, they should be able to find someone like me rather than a morning breakfast supplier. Unless these specific expressions exist in the content that I post, how are people going to find me?

    Keywords also make an unconscious impact. When you come across my content and repeatedly read about content writing and content marketing, unconsciously these keywords are continuously stored in your brain and this will ultimately have an impact on your decision when you are looking for a content writer for your website or blog.

  4. On social media and social networking websites it’s important to know what your audience wants: And then post content accordingly. It doesn’t mean if my audience is more interested in morning breakfast suppliers or marriage photographers then I should start posting content on these topics – it means I’m attracting wrong sort of audience and which further means, I’m doing something wrong with the sort of content I’m already posting. This should be changed immediately. I should post content for an audience that is interested in knowing more about content writing and content marketing and more importantly, an audience among which someday I hope to come across my clients.
  5. Use data to add value:
    People love to know facts. They will love to know that 62% B2B marketers prefer to use content marketing rather than knowing that “more and more people are using content marketing”.
  6. Regularly engage with your audience: Content on social media and social networking websites should never be one way because then it defeats the entire purpose. Encourage people to respond. You cannot always do that, but occasionally, ask interesting questions from your audience. This will also tell you whether they are actually paying attention to what you are posting or not. Engaging your audience will make it easier for them to remember you for what you do.

Content Marketing Autoresponder Course On Avoiding Mistakes

This is a 13-part autoresponder series on content marketing mistakes that you can avoid in order to maximise the effectiveness of your campaign. It is very important that you realize these mistakes and steer yourself in the right direction because if you keep on committing these content marketing mistakes they will cost you lots of money and time and of course, business opportunities.

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12 most important KPIs of content marketing

12-most-important-KPIs-content-marketing

A few days ago I wrote about the importance of knowing your content marketing KPIs. In that blog post I briefly wrote about the main KPIs that you should be aware of while creating and publishing content for your website and blog, but a dedicated blog post was needed, and hence this one.

In order to know and analyse your KPIs and make improvements accordingly you should know a mix of web analytics (something like Google Analytics) and some natural instinct about what’s good and what’s bad for your business. For example, you should know that your website needs to convert well and in order to convert well, it has to offer something highly valuable to your visitors. You know that, right?

The basic idea behind gauging the success of your content marketing effort in terms of knowing the KPIs is to keep yourself and your team thoroughly focused. After all, when you are making so much effort, when you are spending so much money, you should know whether your content marketing is succeeding or not, and the best way to know this is, to be aware of what factors indicate to you whether you are experiencing success or failure.

12 important KPIs of content marketing

  1. Increase in the number of unique visitors: An increase in the number of unique visitors means more people are able to find your content. A big reason why more people are finding your content is that there is more content to be found. Whereas, the possibility of people becoming your customers and clients is greater among your repeat visitors, the number of your repeat visitors will increase only when you have more unique visitors – after all, every existing visitor was once a unique visitor. The content marketing KPI for unique visitors may differ from action to action. For example, unique visitors subscribing to your newsletter or downloading your e-book are far more important in terms of KPIs than those who simply come to your website and then leave without doing anything.
  2. Increase in the social media and social networking shares: Vibrant activities on social media and social networking websites are a great part of your overall content marketing effort. Only exciting, useful content is shared and promoted voluntarily on these channels. Nobody would like to put boring content on his or her timeline. If people are sharing your content with their friends, family and colleagues, it means they find your content useful.
  3. Improvement in search engine rankings for important keywords: Content marketing also involves writing and publishing high quality content on your website and if you are persistent with quality and relevance, your search engine rankings for your important keywords begin to improve. It is an important KPI because the improvement in your search engine rankings doesn’t just reflect the quality of content on your own website, it also reflects the popularity of your content on social media and social networking websites, blogs and other websites.
  4. Increase in the number of newsletter subscriptions:
    Are more and more people subscribing to your newsletter and regular updates? This is a very good indicator of your key performance. When people subscribe to your newsletter it means that they are convinced that you are going to deliver quality. It also means that your content marketing is bringing targeted and focused visitors on your website, visitors who are actually interested in hearing from you on an ongoing basis rather than just stumbling upon your website mistakenly.
  5. Increase in the number of people downloading your e-book or case study: For some businesses, an increase in the number of people downloading a particular e-book or a case study is one of the most important content marketing KPIs, because this is what they are targeting for. Content is created, published and disseminated in such a manner that it convinces people into downloading the e-book or the case study. Do you need to create special content for that? Certainly yes.
  6. Increase in the number of people clicking your ads: If your website or blog revenue depends on more and more people clicking the ads that you have published on your blog or website, then more people clicking your ads is your most important KPI. It means getting highly targeted people to your blog or website – people who find the ads interesting and useful.
  7. Increase in the number of incoming links to your website or blog: This is an obvious KPI. If more people are linking to your website or blog, it means that they find your content useful and relevant. How is it an important content marketing KPI? More incoming links means more direct traffic to your website without having to depend on the whims of search engines. Although many SEO experts deny this, incoming links still contribute towards improving your overall search engine rankings.
  8. Increase in the number of people requesting guest blog posting on your blog: Nobody wants to waste time guest blogging for a blog not visited by many people. If your content marketing efforts are increasing the popularity of your blog this is an important key performance indicator. A popular blog means more people want to make use of it by writing content for it and then getting attributed for it.
  9. Increase in the number of people submitting your contact form: This is quite obvious. Why do people submit your contact form? They want to reach out to you, whether it is for business queries, for lead generation, or simply to send their suggestions and greetings. Whatever, it means your content marketing effort is getting the right people to your website or blog.
  10. Better response to your email campaigns: I have often written on my blog and website that email marketing is an important component of content marketing and its success and failure can give you a deep perspective of your KPIs. Content marketing doesn’t just mean publishing content on your website or blog and then distributing that content using various channels, it also means broadcasting your email newsletter at regular intervals and distributing your content via email marketing. When people begin to respond to your email marketing campaigns it means they appreciate your content and have faith in what you have to say.
  11. A greater number of people spending more time on your website or blog: When do people spend more time on your website? One, they find what they are looking for, and two, they find more of what they are looking for. Having valuable content means people are not distracted away easily and there is enough compelling content to keep them on your website. The more they stay on your website, the more inclined they are to do business with you. One of the best KPIs of content marketing is reducing your bounce rate.
  12. Decrease in the overall customer acquisition cost: Running a business also means accruing costs. Whether you are able to calculate or not, for every new customer in one way or another you are paying money. You are paying for your content. You are paying for your search engine rankings. If you are investing in a PPC campaign, you are also paying per click. When, by spending same amount of money, you are getting more customers and clients, you are reducing your customer acquisition cost and this is the ultimate KPI if you are able to achieve this by the strength of your content marketing.

I have listed above 12 most important KPIs of content marketing according to my own perception and your business may have totally different KPIs. It doesn’t really matter. What matters is, you know what you want your content marketing to achieve for you, and you know how to streamline your content marketing accordingly. This is the most important thing.

Is content marketing replacing conventional advertising

What exactly do you understand by “conventional advertising” and how do you think it is different from content marketing? Contrary to popular belief content marketing doesn’t just happen on the Internet. Ever since the first corporate magazine or journal was published to raise awareness about a particular field of work and through that, awareness about the product or service itself, content marketing has been in action. You must have already heard the story multiple times, but do you know why soap operas are called soap operas? It’s because it was a series of TV dramas sponsored by a soap company. What was that? That was content marketing.

Content marketing means creating emotional stories rather than simply telling people to buy your products or services just because you’re selling them. Stories create a context. You show actual people being impacted by the presence or absence of the said products or services.

This EContent article explains with some examples how conventional advertising is rapidly turning into content marketing.

Content marketing strategies to boost your conversion rate

Obviously the fundamental objective of your overarching content marketing strategy is to boost your conversion rate. But what do you do for that? How do you make sure that you take the right steps that help you create and market content that help you improve your conversion rate?

This Tech Cocktail blog post rightly says that the old Indian saying that “focus on your work and don’t worry about the results” cannot be applied to content marketing because every strategy needs to give you some results, but uses it in the wrong context. You can stop worrying about the results if you’re doing the right thing, that is, if you are following the Dharma – the righteous path. If you are not following the right path then this can be a cause for worry. To elucidate this further I’m going to use another Indian saying – boya ped babool kaa to aam kahaan se hoi? – if you sow a prickly acacia tree how can you get mangoes from it?

Most content marketing strategies have got nothing to do with conversion

Surprisingly, conversion is a word very few businesses are aware of, consciously. Yes, they know what the word means, but how it is applied to their own business, they don’t spend much time on the thought. This is why their content marketing mostly involves achieving better search engine rankings and getting more exposure – these days – on social media and social networking websites. When most clients approach me, their primary concern is improving their search engine rankings. It’s rarely that they talk about conversion.

Okay, what does conversion mean?

Conversion means, you want people to carry out a particular activity on your website and after being exposed to your content, they actually carry out that activity. A few days ago I wrote about the KPIs of content marketing – the key performance indicators that tell you that your content marketing effort is yielding results. There can be multiple KPIs of your content marketing, and the sum total of all the KPIs is your conversion rate – among all your visitors, how many actually do business with you?

Anyway, the above-linked blog post lists 10 content marketing strategies that can help you boost your conversion rate. Some of them are

  1. Plan your content marketing strategy with the desired end in your mind.
  2. Clearly define your call-to-action expressions and then use them strategically.
  3. Use simple, jargon-free language when creating content for publishing and marketing purposes.
  4. Follow a consistent path and don’t dilute your content unless it is absolutely necessary.
  5. Be your natural self – don’t try to be something or someone you are not.
  6. Make an attractive and compelling case for yourself – remember that if you are not excited about your product or service, you cannot get others excited.
  7. Sometimes it’s all right to use unrelated content as long as you can maintain the context.
  8. Don’t ignore social media and social networking websites because most of your prospective customers and clients are there.
  9. Don’t get impatient – content marketing is a prolonged activity. It is not a “campaign”. It has to be a sustained effort over a long period of time in order to yield results.
  10. You don’t need to generate all your content by yourself. You can ask the others to create content for your website or blog, provided you can give something in return.