Category Archives: Personal Growth

Initiating a positive climate change while operating your freelance business

Today’s post is about Climate Change (an initiative by BlogActionDay.org — Blog Action Day ).

Climate change is not just the problem of those who think about it and want to take some proactive action. It is a problem we all face, whether we accept it or act like an ostrich. When the polar ice melts and costal cities get submerged the impact is all pervasive. When our kids develop asthma and other pollution-related illnesses it no longer remains an "activism" issue. When the marine life starts withering it affects the entire food chain. When there are flash draughts, flash cyclones and sudden pest attacks we all bear the brunt. So it’s an issue that concerns us all.

Do you know that just by working as a freelancer, from home, you contribute so much towards keeping the climate of the planet healthier? How? Easy. By not commuting on a daily basis.

60% of the pollution we have today comes from automobiles, if I’m not mistaken. Not all pollution is generated by the office going travelers, but with millions of people going to offices at least 5-days-a-week you can very well imagine the kind of strain they put on the fragile environment. No, I don’t mean to say that we should all stop going to offices and go back to the village economies (they’re not actually bad, but not feasible in the contemporary sense), but there are some organizations that are just trapped in the old rut. Many employees can telecommute, many can work from home and they can go to offices when extremely necessary.

So the moment you start freelancing from home you start contributing towards a cleaner environment.

Other than the not-traveling-to-work-factor, there are many proactive steps you can take to make your freelance business more environment friendly.

Reduce your energy consumption

Consuming more energy while working doesn’t just mean paying higher electricity bills, it also means increasing the use of natural resources needed to produce that energy. Even if you can easily afford the bill of using extra energy, imagine how much oil or other fuels are being used to produce that extra energy you are using, and could have avoided using.

You can economize the use of power by taking small steps:

  • Switch off your computer when not in use: There is a misconception that it harms your computer if you switch it on and off repeatedly. On an average a computer can be safely switched on and off 40,000 times. So if you’re not going to use your computer or laptop for a couple of hours and it is just lying there in the room, switch it off. Even in hibernation your computer uses power. Your computer uses lots of power even if your screen saver is running.
  • Use equipments that use less power: Laser printer uses more power than an inkjet printer. A bigger monitor uses more energy than a smaller one. A flat screen monitor is more efficient than a regular monitor.
  • Use natural light as much as possible: Do you have a nice window in your room and do you work when it’s normally bright outside? You can save electricity by using that natural light, instead of using lamps and bulbs, and even if you have to use bulbs, there are many options available these days that give more light and use less power.
  • Maintain your hardware properly: If your computer or laptop is generating too much heat it puts extra strain on your cooling system and consequently, you end up using more power.
  • Work faster: Improve your overall work efficiency. This way you’ll use less time in front of your computer. You’ll need less light because you’ll finish your work while it’s naturally bright around you.
  • Use solar or wind power if you can manage: If you have lots of open space around your house and you live in a sunny or a windy area, and if you can afford, you can tap these renewable resources to meet your energy needs. The affordability, unfortunately, right now, is a big factor, as these technologies, being still in various development stages, are quite expensive to implement.

Use less paper

Papers are actually destroying the forests of the world and this is unleashing unprecedented global warming. These days you can generate practically every document digitally. You can send electronic invoices to your clients. You can completely computerize your accounting. There are many tools available that let you take down notes online or on your desktop (in fact they are more efficient and easier to maintain and retrieve). You can read every major newspaper or magazine under the sun online. There are 1000s of ebooks available (both free and commercial) that you can easily download and read.

Use public transport for longer distances and cycle for shorter ones

If you have a decent public transportation system in your city then use that to cover longer distances, instead of using your vehicle (are you still using one of those fuel guzzlers, by the way?). Using your cycle to visit the neighborhood store not only makes you healthy, it also helps you reduce your carbon footprint.

Raise awareness around you and educate your kids

One of the most wonderful things about freelancing from your home is that you are always in the community. You are there when your kids are home. It’s not easy to run a business from home and it takes up lots of time and effort, nonetheless, compared to an office going person, you get to spend more time with your kids and spouse. Educate them about a positive climate change and what habits they can inculcate to improve our environment. Involve them in the activities. Encourage them to get the community involved and inform people.

Volunteer your skills, talent and knowledge

There are many NGOs actively working towards a cleaner environment and they can definitely use your abilities. Take some time out of your busy schedule and explore the possibilities of working with them as a volunteer.

Participate in online activities that spread awareness

Like the one currently happening at BlogActionDay.org. 100s of 1000s of blogs right now are writing about the issue and if the perception of just a few hundred individuals can be changed with this activity it’s all so worth it. It doesn’t have to be something very length. Just post a few paragraphs, create a sketch or a video or an animation and put it on your website. In fact, this gives me a great idea. Once in a month I’m going to write about Climate Change on this blog. Kindly drop in your ideas on what all I should write about.

Torture or fun, writing is just like any passion you follow, or is it?

Is there a “tortured writer myth”? If there is I’m yet to come across, at least in a personal sense. I was just reading this blog post titled The Myth of the Tortured Writer where the writer has tried to bust the myth. Whereas I totally agree that writing doesn’t necessarily have to be a gut-wrenching experience it doesn’t always have to be “fun”. Writing is creativity. Creativity is like a harvest, a growth of plants. Sometimes the land is so fertile and watered that you don’t have to put in much effort, things grow there just like that. It can be fun growing fruits, vegetables, flowers etc. on such land.

But sometimes the land is barren, the sun is hot and there is no water source nearby, and if you want to grow things there, you have to till, you have to make the soil soft, you have to add manure and you have to bring water to your fields. It’s hard work, but if you’ve made a conscious decision to get a harvest from that land, you’re going to get it.

Being a writer I’m a bit biased. Writing is more akin to creating a world and then diving into it whether it is molten lava or pleasantly cold writer. It is a story, and a story has its agony and ecstasy, and this is the beauty of writing.

Having said that, I believe writing-related difficulties and blocks are overrated and needlessly blown out of proportion. Some people are constantly writing, and some are perpetually caught in the cobweb of their mental blocks. Whenever you feel trapped like that, do some reading, especially writers you enjoy reading, aspire to emulate. Write on a subject slightly different from the current topic you’re writing on. Write from a different perspective. You will soon emancipate yourself from the “torture” and start writing as if you’re seamlessly playing music and are enthralled by it.

SEO copywriting – what it really means

What does SEO copywriting mean

What does SEO copywriting mean?

In this post I’m going to talk about what is SEO copywriting and how, when properly done, it can improve your search engine visibility.

I was just going through this interesting blog post titled SEO Copywriting is dead! Here’s Proof….

I often come across articles and blog posts bashing up terminologies and work-related phrases.

For instance recently I came across a report that tried to prove that outsourcing could be disastrous for your work, despite the fact that more and more work is being outsourced to save time and money.

Anyway, since I provide SEO copywriting services I thought I should write a quick post on what SEO copywriting actually means and what are its benefits.

So what exactly is SEO copywriting?

What is SEO copywriting

What is SEO copywriting?

SEO copywriting is the process of creating website content that is both engaging for readers and optimized for search engines.

It involves writing and publishing high-quality, relevant text that incorporates specific keywords and phrases strategically.

What is SEO copywriting all about?

It’s about writing compelling content that attracts organic traffic from search engine results pages (SERPs) by improving a website’s visibility and ranking.

SEO copywriters research and incorporate relevant keywords to make sure that the content is easily discoverable by search engines, while still providing value to readers.

The goal is to strike a balance between user-friendly content and search engine optimization techniques to drive traffic and enhance a website’s online presence.

It is definitely not repeating keywords and key phrases umpteen times, as many clients mistakenly understand.

As I’ve previous explained in a blog post titled SEO tips you should know as an online copywriter, every well-written copy that properly handles the topic can qualify as an SEO copy.

Keywords? Yes, they are important, and if you totally ignore them in your copy, then definitely the search engines are going to find it difficult to rank it well for those keywords.

For example, if I want to optimize this blog post for SEO copywriting, but I write about SEO content writing and SEO writing, then definitely the search engines will not show this blog post when people search for SEO copywriting.

That is why it is very important that when you’re writing about a subject on a particular page or blog post, stick to it.

If I want to get traffic for SEO copywriting, then I should better focus on this particular phrase, rather than trying to be esoteric and cryptic.

SEO copywriting involves writing the copy in such a manner that it judiciously talks about the subject, while taking care that the keyword or the key phrase appears sufficient number of times, at appropriate places, without sounding silly or repetitive.

There is no point getting the first position on Google by creating content that means nothing to your visitors.

Does SEO copywriting improve your search engine rankings?

It definitely should.

Even if you don’t immediately improve your search engine rankings (it depends on lots of factors, not just the copy), it is a step in the right direction.

It’s like, if you require n steps to reach B from A, then a well-written page by an experienced SEO copywriter definitely makes the number of needed steps n-1.

Unique benefits of search engine optimization copywriting

Benefits of SEO copywriting

Benefits of SEO copywriting

Increased Organic Traffic

  • Optimized content attracts more organic traffic from search engines.
  • Higher rankings lead to increased visibility and click-through rates.

Improved User Experience

  • Well-structured and optimized content enhances user experience.
  • Clear and relevant information keeps users engaged.

Enhanced Relevance

  • Copywriting for search engines aligns content with target keywords and search intent.
  • Relevant content increases the chances of ranking for desired keywords.

Higher Conversion Rates

  • Persuasive copywriting techniques can boost conversion rates.
  • Optimized content guides users towards desired actions.

Better Targeting

  • SEO copywriting helps target specific keywords and audience segments.
  • Tailored content attracts the right audience and improves engagement.

Increased Brand Visibility

  • Improved rankings increase brand exposure to a wider audience.
  • Greater visibility establishes brand authority and credibility.

Long-Term Results

  • Writing for search engines is a long-term strategy with lasting benefits.
  • Consistent optimization leads to sustained rankings and traffic.

Mobile Optimization

  • Search engine optimization copywriting ensures content is optimized for mobile devices.
  • Mobile-friendly content improves user experience and search rankings.

Competitive Advantage

  • Well-optimized content helps outrank competitors in search results.
  • Higher visibility and better rankings give an edge in the market.

Content Discoverability

  • SEO writing makes content more discoverable by search engines.
  • Proper optimization increases the chances of appearing in relevant searches.

Improved Site Structure

  • SEO writing practices encourage proper site structure and organization.
  • Clear navigation and hierarchy facilitate search engine crawling.

Backlink Opportunities

  • High-quality and optimized content attracts natural backlinks.
  • Backlinks from reputable sources improve search engine rankings.

Social Sharing

  • Optimized writing creates content that is shareable on social media.
  • Increased social sharing can drive more traffic and improve visibility.

Local SEO Advantage

  • Local optimization techniques in copywriting improve local search rankings.
  • Local businesses gain visibility among geographically targeted audiences.

Voice Search Optimization

  • You also optimize your website and blog content for voice search queries.
  • Voice-friendly content improves chances of appearing in voice search results.

Better User Engagement Metrics

  • Optimized content increases time spent on site and reduces bounce rates.
  • Positive engagement metrics signal quality content to search engines.

Targeted Metadata

  • Copywriting for search engines optimizes title tags and meta descriptions.
  • Compelling metadata attracts clicks and improves search visibility.

Multilingual Optimization

  • Optimized writing facilitates optimization for different languages.
  • Multilingual content expands reach and improves international SEO.

Continuous Improvement

  • Writing for SEO involves ongoing monitoring and optimization.
  • Iterative improvements lead to better search rankings over time.

Measurable Results

  • SEO copywriting allows for tracking and measurement of performance.
  • Analytics provide insights for further optimization and ROI evaluation.

Unique features of SEO copywriting

Unique features of SEO copywriting

Unique features of SEO copywriting.

What helps you create content that improves your search engine rankings.  What attributes and features define SEO copywriting?

Keyword Research

Thorough keyword research to identify the most relevant and valuable keywords and phrases to target in the content.

Keyword Optimization

Strategically incorporate keywords into the content to enhance its visibility in search engine rankings without sacrificing readability.

User Intent Focus

Understand user intent and create content that aligns with what users are searching for and provide them with valuable and relevant information.

Search Engine Guidelines

SEO copywriters adhere to search engine guidelines and best practices to ensure the content is well-structured, properly formatted, and meets technical requirements for optimal indexing.

Unique and Engaging Content

SEO copywriting emphasizes creating original, informative, and engaging content that stands out from competitors, attracts readers, and encourages them to stay on the page.

Content Formatting

Use proper formatting techniques such as headings, subheadings, bullet points, and paragraphs to enhance readability and make the content more scannable for both readers and search engines.

Internal Linking

Strategically incorporate internal links within the content to improve website navigation, enhance user experience, and help search engines understand the website’s structure and relevance.

Meta Tags Optimization

SEO copywriters optimize meta tags, including meta titles and meta descriptions, to provide concise and compelling summaries of the content, attracting users and improving click-through rates in search engine results.

Mobile-Friendly Approach

Ensure that the content is optimized for mobile devices, as mobile-friendliness is a crucial factor in search engine rankings and user experience.

Ongoing Optimization

SEO copywriting is an iterative process that involves continuously monitoring and analyzing performance metrics, making adjustments, and optimizing the content based on user feedback and changing search engine algorithms.

These unique features make SEO copywriting a specialized skill set that combines writing expertise, keyword research, technical knowledge, and a deep understanding of search engine optimization principles.

How much time does it take for SEO copywriting to improve your search engine visibility?

How much time does it take to improve search visibility with SEO copywriting

How much time does it take to improve search visibility with SEO copywriting?

The time it takes for SEO copywriting to improve search engine visibility can vary significantly depending on various factors.

While there is no fixed timeline, it’s important to consider the following aspects:

Competition Level

How competitive are the keywords you are targeting within the industry you’re trying to improve your SEO content writing?

High competition keywords (lots of companies and individuals already ranking for them) may take longer to see noticeable improvements in search engine visibility.

Target less competitive keywords.

Focusing on longtail keywords will lower competition and yield quicker results.

Website Authority

The existing authority and trustworthiness of your website also has a bearing on your search engine visibility.

New websites or those with minimal domain authority may require more time to establish credibility and gain higher rankings.

Content Quality and Quantity

The quality and quantity of the content or copy that your website has also influences how fast or slow your SEO improves.

Consistently publishing high-quality, optimized content that aligns with user intent and addresses relevant topics can help expedite improvements in search engine visibility.

Technical SEO Factors

Technical SEO factors also play a role.

Optimizing website structure, improving page load speed, ensuring mobile-friendliness, and implementing proper meta tags are essential elements that contribute to search engine visibility.

Addressing these technical aspects alongside the copywriting efforts can impact how quickly the visibility improves.

Backlinks and Social Signals

Build a strong backlink profile, that is, get quality backlinks from reputed websites and blogs.

Become active on relevant social media platforms.

For example, since my business is mostly B2B (I provide content writing and copywriting services to businesses and individuals doing businesses) the ideal social platform for me is LinkedIn.

Yours might be Instagram, YouTube, or even Twitter.

Getting backlinks and creating a vibrant social media presence takes time.

The more authoritative and relevant backlinks your website earns, the higher are the chances of improving visibility in search results.

Search Engine Algorithm Updates

Search engine algorithms are constantly evolving.

Major updates can impact search engine visibility.

Algorithm updates may require adjustments to the SEO copywriting strategies and can influence the timeline for improvements in visibility.

Main highlights of the above points:

  • SEO copywriting is a long-term strategy.
  • Quick improvements can be seen, but significant changes take several months to a year or more.
  • Consistent and strategic efforts are necessary for improved visibility.
  • Ongoing optimization and monitoring are crucial.
  • Patience, persistence, and a holistic approach to SEO are key.

Quick list of 20 SEO copywriting mistakes to avoid

20 SEO copywriting mistakes to avoid

20 SEO copywriting mistakes to avoid.

  1. Keyword stuffing.
  2. Ignoring target audience needs.
  3. Writing for search engines instead of users.
  4. Poorly crafted title tags and meta descriptions.
  5. Neglecting to optimize URLs.
  6. Lack of internal linking.
  7. Ignoring the importance of mobile optimization.
  8. Duplicate content.
  9. Overlooking header tags (H1, H2, etc.).
  10. Failing to optimize images with alt tags.
  11. Not incorporating relevant and high-quality external links.
  12. Neglecting to update and refresh content regularly.
  13. Poor grammar and spelling mistakes.
  14. Disregarding the importance of user experience (UX).
  15. Ignoring local SEO optimization.
  16. Neglecting to optimize for voice search.
  17. Using excessive jargon and technical language.
  18. Neglecting to optimize for featured snippets.
  19. Not leveraging social media for content promotion.
  20. Neglecting to track and analyze SEO performance.

Different types of content that can be created for SEO copywriting

Different types of content that can be created for SEO copywriting

Different types of content that can be created for SEO copywriting.

  • Blog Posts: Blog posts that cover relevant topics in your related industry or niche. This draws target audience to your blog or website.
  • Product Descriptions: Compelling and persuasive descriptions of products or services that highlight their unique features, benefits, and value to the customer.
  • Landing Pages: Specifically designed pages that focus on converting visitors into leads or customers. They provide relevant information and a clear call-to-action.
  • Infographics: Infographics are good for shareability. They are easy to understand. They are visually appealing. They generate a ton of backlinks. A picture is more than a thousand words.
  • Case Studies: In-depth analyses of how your products or services have solved specific problems for your customers. They showcase real-life examples and provide social proof.
  • Guides and Tutorials: Step-by-step instructions or comprehensive guides that help users understand a process, learn a skill, or solve a problem.
  • FAQs: Frequently Asked Questions pages that address common queries and provide valuable answers, improving user experience and SEO rankings.
  • Whitepapers: In-depth and authoritative reports or studies that offer valuable insights into industry trends, research findings, or best practices.
  • Videos: Engaging and shareable video content that can be optimized for SEO. Videos can enhance user experience and increase time spent on your website.
  • User-generated Content: Content generated by users, such as reviews, testimonials, or social media posts. It adds credibility, authenticity, and encourages engagement.

These various types of content can be optimized through SEO copywriting for search engines while providing value to users, improving visibility, and driving organic traffic to your website.

Can you over optimize during SEO copywriting?

Can you over optimize SEO copywriting

Can you over optimize SEO copywriting?

Yes, it is possible to over-optimize.

Over-optimization, also known as “keyword stuffing” or “spamming,” refers to the excessive and unnatural use of keywords or optimization techniques that violate search engine guidelines.

This practice can harm your search engine rankings. It is also bad for user experience.

When you needlessly use keywords with no regard to readability and relevance, your content becomes unappealing to the users.

Google can penalise your content. It can lower your rankings. It can also remove your links from search results altogether.

Although, sometimes, for writing effect, you may need to repeat certain keywords. Search engine algorithms are smart enough to recognize whether a keyword is being repeated for an effect, or for over optimization, and then decide accordingly.

Does SEO copywriting improve your conversion rate?

SEO copywriting and conversion

SEO copywriting and conversion.

It definitely does. It achieves this by optimizing website content.

It attracts targeted organic traffic.

It engages visitors effectively.

How does it drive more conversions?

It encourages you to incorporate relevant keywords strategically.

This in turn enhances user experience and helps you create a persuasive copy.

Listed below are some ways SEO copywriting contributes to improve your conversion rate.

Targeted keywords and content relevance

When you organically optimize your content, you use keywords and search queries that your potential customers use.

You conduct thorough keyword research consequently, and then incorporate relevant keywords that appear naturally in your copy.

This way, as an SEO copywriter, your highly targeted content aligns with user intent.

This increases the chances of attracting qualified visitors who are more likely to convert.

Compelling and persuasive copywriting

Effective copywriting techniques are directed towards encouraging visitors to take desired actions.

When writing SEO content, you use persuasive language, compelling headlines, and enticing call-to-action.

They guide visitors through your conversion funnel.

The SEO copywriting craft clearly communicates the inherent goodness of your products and services.

You highlight the benefits.

You address all concerns and objections.

You can also use emotional triggers, storytelling, and appealing language during SEO copywriting to effectively influence the decision-making process of your business.

You motivate them to complete desired actions and this improves your conversion rate.

Improved user experience

Making sure users have a good experience is important for turning visitors into customers.

SEO copywriting aims to create content that is easy for users to understand, organized well, and simple to move around.

The readability is better. The text is arranged logically using headings, bullet points, and shorter paragraphs.

Ensuring that the website loads fast and seamlessly works on all mobile devices is an integral part of creating an improved user experience.

When they enjoy staying on your website, they are less likely to leave without taking action.

They are more likely to become your customers.

Enhanced trust and credibility

Truly search engine optimized content establishes trust and credibility among your visitors.

You provide informative and valuable content.

Your website becomes an authoritative source in your industry.

As an SEO copywriter you incorporate statistics, data, customer testimonials, and case studies to back up claims and build credibility.

Answering common questions and concerns and addressing objections that your potential customers may have, is an integral part of SEO copywriting.

This further builds trust and reassures your visitors.

When they trust you, when they are informed, it improves your conversion rate.

Optimization for local and voice search

Is your business location-dependent (mine is not)?

If your business is localised – providing accounting services to a particular region, for example – your SEO writing must incorporate local keywords.

You must make sure that your content is optimized for local searches (accountant based in Calgary).

The same goes with voice search. One-third of the US population uses voice search.

According to Google, 27% of the global population with access to the Internet uses voice search.

If you’re optimizing your content for voice search it further improves your search engine rankings, which further improves your conversion rate.

 

Earth Hour: Are you voting for Earth today?

People all over the world will be participating in the Earth Hour today by switching off their lights and doing their bid in trying to stop global warming? Can this really stop global warming? The act in itself may not, but the awareness created in the process certainly will. Do show that you support earth, and you care for your children and their children.

Why it pays to have your own business

The more I read about the economy the more relieved I feel for having my own business. Hasn’t the economic downturn affected my online writing business? Sure it has, but I’m not worried about losing my job. I just need to market more, I just need to put more relevant content on my website, and I’m already doing this and it is already showing positive results. In fact, although I won’t say it’s good that it happened, the economic downturn has been a blessing in disguise. I realized it was not possible to survive within the current format of my work. I needed to expand.

A good thing about doing business online is that if your business is low, have more traffic to your website. Does more traffic mean more business? Sometimes it does, sometimes it doesn’t; it depends on the type of traffic you are able to generate. Even if you are getting one query per week (actually, this happened 4-5 months ago), it shows there’s some business out there you can get. For instance, if 30 unique visitors per day get you one query per week, 60 unique visitors surely must get more, and so should 90 or 100 visitors per day. What about 200 visitors per day? Am I building castles in the wind? I certainly am if I’m generating random traffic for my website. I have to increase targeted traffic, not just any traffic.

My website’s conversion rate is quite good, for me, as an individual freelance content writer. Even with 30 unique visitors per day I was managing (still do sometimes) 1 query per day. Agreed, not every query turns into business, but for me, even if 2 queries turn into business every week, I was quite happy and satisfied. Of course these days I’ve managed to generate more queries because I’m regularly outsourcing my work. I’m getting more queries because I’m increasing my traffic.

In order to survive in tough economic condition, I had to rethink the way I was promoting my business, turning in the assignments, and taking care of the generic infrastructure. I was already spending good 10-12 hours on my business, and just couldn’t afford to put in more hours given my singing practice and the needs of my family. Whatever I had to do, I had to do within these hours. In order to maximize my potential I had to do more of what I was good at and do less of what I was taking longer to finish.

Ironically, the biggest hurdle on my way to increasing my business was my work. What the heck are you talking about? you must be thinking, aren’t you here to do work? Sure I am and I definitely want more work. But the problem was, I was doing work almost all the time and there was no time left for promotion, marketing, brand building and networking: all these activities are needed to not only increase your business, but also to get more decent, high-paying projects.

Although I’m a good writer, I’m also good at getting work, at convincing people to give me work. As I mentioned above, I’ve been making a decent living by just getting 30 unique visitors to my website every day. But this is not a good way of working. I’ve been active on the Internet, first as a web designer and developer and then as a content writer and copywriter for almost 9 years now and people hardly know me. I haven’t able to create even one marginally successful blog, and I started blogging when people used to manually add pages to their manually-managed blogs and hardly 200 people knew what the strange-sounding word meant. In order to increase my workflow, and change my freelance work into a proper business, I decided to change all this.

These days I’m focusing more on getting work. I’m increasing my search engine traffic, I’m adding content to my website with greater speed and regularity, I’m trying to improve the quality of content on my website and I’m becoming more socially active on the Internet by interacting on social networking websites and blogs. And the work? Fortunately, I’ve found some really good writers; in fact, some of them write better than me. I’m not outsourcing 100% work yet, but if they continue to write high-quality stuff I might soon. Getting other writers has also given me an opportunity to take on assignments I wouldn’t touch previously: lesser paying assignments from Asia, especially from India.

All this happened because I owned my work, my business and I was free to make changes my business needed first, to survive the economic downturn, and second, to grow. I’ve achieved the first thing – surviving – and now I’m focusing on the second. What are you doing to survive and thrive?