A successful content writer must have a unique voice

“Are you the same person who wrote content for your own website?” recently a client asked when he didn’t like what I had written, and I must admit even I wasn’t very proud of what I had delivered and was already contemplating revising it. “I hired you because I wanted my content in your style,” he continued.

It happens quite often that my clients hire me when they are impressed with what I have written and how I have written on my website. Even when new writers approach me I focus less on their writing prowess and more on their unique style. I believe that every content writer must have a unique voice, a distinct style of writing. Can it be possible, especially when you are writing for different businesses? After all, why would a particular business want YOUR voice rather than its CEO’s? A valid question.

When I say unique voice I don’t mean you get typecast. A professional content writer must be able to write on behalf of the business he or she is writing for and I will never dispute that. Voice means enlivening your writing. It must feel alive. When it is alive it engages your readers and when your readers are engaged they’re more open to doing business with you. Interestingly, your writing feels alive when you write in your own, distinct style. You simply let yourself lose and grow completely comfortable with your art. Of course before that you should be totally comfortable with the tool you are using, in this case, your command over the language. If you want to feel creative and authentic you must know your language inside out. I don’t mean you should be a walking thesaurus but you should be able to articulate yourself compellingly and convincingly. It is like, if you want to walk on a rope first you should be able to walk on the ground.

So how can you develop a unique voice as a content writer?

Keep improving. Keep honing your skill — this is most important. Never think that you have learned all. People all over the world write beautifully and you can learn from everybody. You don’t have to be perfect. More than being perfect you have to be fluent and you must be totally at ease with words and sentence formation. Amazingly, 80% of writers who approach me for assignments cannot even write a single paragraph without mistakes. I am not saying you have to be perfect or should have a PhD in language, but it really alarms me when someone says, “I would like to wrote web writing for you.”
Write every day. My classical vocal guruji (teacher) used to say that even the maestros begin to fumble when they haven’t practiced for a few days. So practice has to be regular, everyday. Write at the smallest pretext. Write at every opportunity. Even when you’re not getting paid assignments, keep writing. Maintain a blog or an online journal. Participate on online debates over social media and networking websites. Write for news websites. Have illuminating e-mail conversations with your friends and relatives even if they don’t reciprocate. Write as much as you can. The more you write the better you get at it. Of course this needs be combined with learning.
Have daily dose of reading. By reading I don’t mean visiting your favorite blogs (although there is nothing wrong in it), read the newspapers, read well-known columnists, read literary giants and whatever quality literature you can come across. You can sound as “cool” in your writing as you want later on but first you must get your fundamentals right. Only then you will be able to feel comfortable in your art.
Develop an opinion. Unless you have an opinion you cannot develop a unique voice as a professional content writer. Opinion gives you an attitude. It also gives you a direction. It gives you confidence (although overconfidence can be detrimental to your professional and personal life).
Develop an expertise. Merely being a better writer is of no value. You need some knowledge in specific fields. For instance, I am good at Internet marketing, search engine optimization, social media marketing strategy and a little bit of web design and PHP programming. You might be good at math, interpersonal skills, Scientology, extraterrestrial life or biology. An expertise may not help you in your day-to-day content writing profession but it will give you a basic idea of what all it takes to properly know something. It gets you used to learning and acquiring knowledge. It also inculcates maturity in your writing and other communications.

I have seen people writing pretty well without having a unique voice but they are mostly copying styles. They seem great until you stumble upon the writing of a person they are trying to imitate.

What all must you consider in order to have a successful business blog

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Do you want to create a successful business blog? Any sort of blog that is published while keeping a sense of success in mind needs effort and dedication. As rightly mentioned on this thought-provoking Successful Blog post, a successful business blog takes

Successful Business Blog

Time
High-quality content
Clearly defined purpose
Identifiable personality
Unique individuality

I would also like to add strategy and marketing, and of course, perseverance, if you want to create and maintain a successful business blog. Many people think that marketing a blog means that you are trying to promote your blog just to increase traffic so that you can either sell affiliate products or ad clicks. Even when you are publishing a business blog you need to market it with ongoing effort so that it gets the exposure it deserves. After all you publish a successful business blog to attract people to your main business.

That is why it is prudent to get help in order to publish a successful business blog. It is better to outsource rather than trying to do it in-house. Of course you can hire a full-time writer/researcher in order to produce regular business blog content but he or she won’t come with an entire package the way a professional content writer who works independently does. Anyway, this decision depends on your overall business approach. The basic objective is running a successful business blog.

Starting a blog and then not managing it properly (for instance, having a bad design, or publishing blog posts irregularly and intermittently) can be counter-productive because it can sully your brand – in fact it is better having no blog at all. On the other hand a well-managed blog can bring you unprecedented business dividends. So you have to chalk out a strategy before starting a blog.

As mentioned above you must realize that once you start publishing a business blog you will need to dedicate some time to it in order to make it a success. You cannot simply generate a post in just 15 minutes and that too on an ongoing basis unless you are a prodigy. Individual posts may take up anywhere between 1-2 hours.

The most important ingredient of your successful business blog is going to be the content that you publish. Blogs are known by the sort of content they have. It should be relevant, well-written and engaging. People should find it useful and relevant. This also covers the purpose of your blog: you have to figure out why you want to publish a business blog in the first place.

You want to communicate to your visitors regularly?
You want to update them about your latest offerings?
You want to keep the buzz alive around your business?
You want to educate your prospective customers and clients?
You want to solidify your social media presence?
You want to improve your search engine rankings?

In fact all the points mentioned above are important and they give a purpose to your business blog.

Personality and individuality always help. People rather prefer to interact with people and not unknown business representatives. Talk to your visitors as a person.

Finally, whenever you plan to start a business blog just start it, don’t think of success or failure for at least 5-6 months. Many business representatives find sharing their thoughts on their business blogs intimidating but it is actually quite fun. You get to know some great people, you make new friends and you create new business opportunities for your visitors as well as yourself. Let it evolve gradually. Every day you will learn something new even if you hire a content writer for your blog.

A successful business blog also requires a sustained effort. Even if you cannot produce quality content always, it is your persistence that eventually pays. In fact your blog readers don’t expect you to produce exceptional blog posts all the time. They just want you to be there in one form or another. Sometimes you can create blog posts of more than 1000 words. Sometimes you have just 100 words to say. Sometimes you just want to post a photograph or share a video. In order to create a successful business blog, there should always be something happening over there.

The connection between content, strategy and social media

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These days having targeted content alone doesn’t help you much. You have to approach it from different directions. There was a time when you could attract targeted traffic by simply having good content on your website or blog. Now you need a strategy and while formulating the strategy you have to keep in mind how you want yourself represented on social media and networking websites.

Combine content and strategy and they give you good search engine traffic and add social media and the combination gives you fruitful engagement with your prospective customers and clients. As mentioned in my earlier post the days of one-directional marketing are over. Now you have to engage people in conversations. It is no use having conversations just like any other person because then you become just like any other person. You need to become an authority figure. People should be able to trust you and trust your judgment. You become an authority figure by continuously sharing your knowledge and wisdom with your friends and followers and visitors. You can do this on your blog and through your social media and networking profiles/pages. When you give unconditionally people trust you. This trust is your capital.

So when you are creating your content strategy you also need to simultaneously create your social media strategy because they are interrelated. By the strength of your content you can build your social media presence and through a credible social media presence you can engage your prospective customers and clients and once you are able to engage them positively they do business with you more eagerly and they have no problem recommending your business to their friends, family and colleagues.

Developing a content strategy

In order to develop a content strategy you must realize what you want to achieve through your content. Identify your audience and identify what that audience is actually looking for. You don’t have to provide exactly that but initially you need the traction so be tactful. You have to be attractive enough to your core audience. As a ground work you must

Identify your core audience
Develop a dos and don’ts policy for publishing content
Create a list of your primary, secondary and ancillary keywords
Decide whether you want longer or shorter articles/blog posts/web pages
Decide whether you will be generating content in-house or by outsourcing
Develop metrics to continuously analyze the effectiveness of your content
Develop long-term evaluation policies

A well-defined content strategy helps you focus better and consolidate your content publishing effort. Since you will be investing money and effort into producing content you have to be particular about exactly what sort of content you want on your website or blog. A list of dos and don’ts helps you keep distractions at bay. Keywords will help you increase your search engine rankings, although you should put more stress on the relevancy of your content rather than the keywords but they definitely help you create more targeted content.

The choice of longer and shorter articles may also affect how well your content performs. You will need to decide whether your audience wants longer web pages or shorter. Here is a nice analysis of the benefits of long and short articles by usability expert Jakob Nielsen. It is an old article but it is still relevant.

Routine analysis keeps you on the right path. Before launching your content strategy you must clearly define where you currently are and where you want to go. Analysis helps you gauge whether you are moving towards your destination or not and you can then make changes accordingly.

Content strategy and social media

People are constantly curating content on social media and networking websites and then talking about that. They find an interesting link, post it on their profile and then their friends and followers comment on it. Their friends and followers may also share the posted content with their own friends and followers and this is how your content may go viral. The more relevant and useful your content is the better exposure it gets on social media and networking websites.

But it is more than that. It is not simply about posting your content. Your content gives you an authoritative presence but you have to strike up conversations with people. Seek feedback and provide answers. Express doubts and show disagreement wherever necessary. The underlying idea is keep the conversation going by seeding new thoughts. This is where your content helps. If you just seed thoughts without backing them with authoritative text people soon begin to lose interest. They need something to read and ponder upon.

Your content begins to make an impact when it encourages people to have conversations. When it stimulates it creates impressions. When they also begin to find your content on search engines the bonding strengthens.

Stay tuned, I will write more on this.

What is conversation marketing?

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Although the meaning of the term “conversation marketing” is self evident there is lots of confusion regarding what it actually means and what are its benefits. You must be wondering why I am talking about a marketing concept on a content writing blog. Content writing is basically a form of marketing:you communicate your marketing message to your readers so that they do business with you. In the same vein conversation marketing encompasses communication both ways; it is an exchange of ideas in real time. You are not only marketing your message you are also aptly listening to your customers and clients.

But listening and communication doesn’t just happen. Why would anybody be interested in knowing what you have to offer or in communicating what you want to know? To know people better and to make them know you better you have to strike up conversations. Interesting, direct conversations that make people think constructively. When they talk about ideas seeded by you it becomes easier for them to remember you and associate you with the service or product you provide.

These days I am closely observing companies and organizations indulging in conversation marketing through their social media and networking profiles. There are many few who get the hang of it. Most of them simply want to accumulate hundreds of thousands of followers and friends and dump their marketing messages upon them as if they are carrying out the usual advertising campaigns using traditional media channels. What is the use of broadcasting your message to those who don’t want to listen to you or have no idea what you’re saying?

They don’t realize that more than marketing they have to initiate conversations. The marketers call this the conversation age due to a plethora of social networking tools available on the Internet and almost everybody using them. You throw a stone and it will probably hit somebody having a Facebook or a Twitter account. It shows people are desperate to have conversations among their friends and new people to stumble upon on these websites. Okay, let us not use the negative word “desperate” but everybody wants to converse with everybody else. May it be common folks or celebrities everybody is talking to everybody.

Amidst all this talking you rise like an uninvited Sphinx and start blaring out your marketing message urging people to do business with you. Nobody cares. It’s not that people don’t want to buy but when they are interacting among their friends, relatives and the loved ones they don’t want somebody to butt in and make offers. It puts people off.

Conversation marketing helps you get over this psychological hurdle. Become familiar to your prospective customers and clients by striking up conversations with them. You need to be a part of the crowd, while standing out at the same time. You have to be interesting and useful. If you’re simply there to spout your marketing messages nobody is going to follow you unless you are targeting the MLM industry.

When both the sides talk you develop a rapport. People don’t take you as an irritating marketing person when you talk to them about their day-to-day concerns. Of course if you are a bigger company talking about mundane things may not be possible all the time and in this case it is better to stick to your brand but here too you can be interesting. Share interesting stuff about your business. Ask people how they prefer to use your product and so far what has been their experience. Be prompt in replying because people very soon lose the thread due to scores of other ongoing conversations.

The basic idea behind conversation marketing is to familiarize people with your presence without bothering them with too much marketing speak. It is a great opportunity in fact. If you are an adept conversationalist you can quickly develop a following and people begin to pay close attention to what you say and how you respond. The actual benefit manifests when people begin to talk about your product or service among themselves even without your presence. This is the actual essence of conversation marketing — people begin to converse about you or your business and preferably in a positive manner. I will talk more about this in my future posts

My understanding of social media marketing

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It has become a cliché I know, “social media marketing” but then every trend sooner or later, as more and more people begin to adopt it and begin to claim themselves as experts in, becomes a cliché.

As it often happens with me my entry into the world of social media has been a bit lackluster. I have been interacting on Facebook and Twitter and have also been providing consulting services to some of my regular clients but when it comes to my own presence on social media I haven’t been very particular. Actually, the same thing happened with my blog too. When I was helping other people promote their blogs I was totally neglecting my own blog. Anyway, this post is about my understanding of social media marketing.

What exactly is social media marketing? Does it merely mean creating profiles on various social media and networking websites and posting content, and on and off interacting with your friends and followers? This is not marketing, this is simple networking and communication and your mom must already be doing this among her circle of old friends and relatives.

Marketing is a bad word, I know but it is a necessary evil, if you want to call it so. Out of the negative shade it is an activity that makes people aware of the services and products you offer.

Conventional marketing is mostly one-way: you create advertisements for television, newspapers, magazines, and even on the Internet (remember banner and link ads?). You can even publish pamphlets and fliers and get them distributed or mailed. After being exposed to your advertisement people may or may not respond. It depends on how well the advertisement has been created and what is the demand for your product or service.

Social media marketing on the other hand creates ripe ground for marketing. And it’s not just marketing in its pure sense. You may like to call it brand awareness. You don’t necessarily call it marketing because on social media and networking websites people are not very big fans of marketing and business promotion. It happens but it happens in the form of communication. Social media marketing in its true essence means

You remain active
You keep interacting with your friends and followers
You keep them engaged
You inform them
You educate them and seek advice
You let it be known through your fan or profile page what you do for a living and what sort of business to promote
You encourage discussions around your product or service, unobtrusively
You constantly measure response and take further steps accordingly
You reach out to new people and make old people feel valued
So on and so forth

You cannot simply put a page there and expect people to start doing business with you. You need to establish a long-term relationship with them. You have to show them that you are interested in them, that you are concerned about their welfare, that it matters to you how they think and what they think, you are there to help within your means, and in between, if they need something and you happen to be selling it, suggest that they can get it from you.

Benefits of social media marketing

There are many benefits of engaging your present and prospective customers/clients on social media and networking websites.

You create relationships instead of customers and clients
You actually interact with people as an individual
The communication is more focused and targeted
It is an ongoing process so there is greater brand awareness
People become more familiar with your presence and may even respond better to your conventional advertising campaigns
You can develop a stand-alone platform to launch products and services
You can obtain instant feedback and react accordingly
If there is a public-relations problem you have a ready-made communication tool with you through which you can reach hundreds of thousands of eager listeners instantly
You can educate people with real-time interaction
You can analyze the metrics of conversion with greater and more predictable accuracy
You can show your human side to your customers and clients
You can strike up new, amazing friendships
You can get new product ideas by carefully listening to your social media audience

There can be many more benefits but these are the immediate once that come to my mind.

So should your organization invest in social media? Again, “invest” sounds a bit mercantile but what I mean is investment in terms of effort and money. Of course as a busy person you wouldn’t like to update your Facebook and Twitter accounts multiple times a day and beside you need to be very careful about what activities to indulge in through your social media presence, especially if you are representing your business. You have to define guidelines and you have to strategise your activities. Although social media marketing is an ongoing activity you have to move towards long-term and short-term objectives. Your every single posting and interaction must take you one step forward towards those objectives.

For this, you need help. You will need professional help: people who know the inns and outs of social media and who can take positive decisions for you. This is where investment comes in because you will have to pay them for their time. Social media is fun only as long as you’re doing it for yourself; if you want to do it for others you expect decent compensation because it is a serious job. The person, after all, represents your business. Everything he or she says reflects upon you (your business); hence, it requires lots of maturity, experience and tact to interact with your followers and friends on social media on your behalf. I will be writing more about this in my forthcoming blog posts.