Category Archives: Content Strategy

10 failsafe ways to create an unbeatable content marketing strategy

Failsafe ways of creating an unbeatable content marketing strategy

How do you create an unbeatable content marketing strategy for your business? In order to achieve this you first need to understand whether you can create such a marketing strategy or not – do you believe it can be done? Kevin Spacey rightly says in the below-mentioned video that when it comes to whether a movie (which is content) is going to be a success or a failure, there is nothing like luck. Everything can be predecided. You follow the rules, you get the results. There are certain templates that get you success. Of course there are instances when people don’t follow certain templates and still hit the jackpot (he cites an example of The Godfather patriarch who constantly gets anxiety attacks), and that’s how new templates are created, but I personally believe you should dabble with new templates only when you have tasted success on the strength of existing, proven templates. Anyway, first the Kevin Spacey content marketing video:

Just like the templates people use in order to experience success in various aspects of life, there are some failsafe ways to create an unbeatable content marketing strategy. As I repeatedly say in my blog posts, every business and organization (or a person) has its own definition of success so whether your content marketing strategy is succeeding or not depends a lot on how you define success. Really, making money isn’t always the purpose, but let’s, for the benefit of clarity, assume that every business wants to get more business, more leads, more contacts and more traction. This is how success is defined – getting more with less. Content marketing gives you that provided you do the right things. Listed below are 10 failsafe ways you can create a content marketing strategy that packs a punch.

  1. Have a clear idea of what you want to achieve: Some people think content marketing means getting more traffic from search engines. Yes, better content definitely improves your search engine rankings but this is not the only purpose of putting into action a content marketing strategy and in fact, you shouldn’t even call it a strategy. An “SEO” campaign, yes, even an SEO strategy, but definitely not a content marketing strategy. This is one of the goals and not the only goal. The main purpose of your content marketing strategy is building a platform and getting people to know you and trust you. It is to make it easier for people to find you when they actually need to find you. It is to strengthen your brand. It is to clear all doubts from people’s minds. Increase traffic? Yes, but that is natural outcome. It is a byproduct. So before you launch your content marketing strategy, have a clear idea of – write it down somewhere and put it on the wall – exactly what you intend to achieve.
  2. Focus on the quality and the value of your content: This is also something that you should highlight and always keep in mind because as you publish and distribute more and more content, somewhere you’re going to lose track and get trapped in that vicious cycle of publishing as much content as possible. Be discriminating. Only publish the best content. This may frustrate you and it may also slow you down but sticking to quality always pays. Be ready to stick your neck out as Kevin Spacey suggests in the video. If you simply do what others are doing, there is no difference and there is no way people can distinguish you from the others. Make yourself distinguishable by providing people value. They should know that what they get from you they won’t get from anyone else.
  3. Document your content marketing strategy: This way you know where you stand, where you are coming from, and where you are going. Documentation gives you a clear picture of what is being done and what needs to be done and what are the results you are getting and what changes you have to implement considering the results. As the scope of your content marketing increases it will become difficult to track everything. Remember that you are building an asset. Even when you are publishing a blog post you’re investing time and money in it. So why not get maximum return out of it? How do you get it? By building it as a precious business asset. Remember that a few loose bricks can bring your wall down and every blog post, every article that you publish is a brick in your wall of brand building. Documentation also helps you sustain an editorial calendar. I recently wrote about what you mean by documenting your content marketing strategy. This brings us to…
  4. Maintain an editorial calendar: An editorial calendar saves you from going directionless. When you have an editorial calendar you don’t publish content randomly. You have a clear strategy. You can brainstorm on every blog post, on every article, on every infographic and on every social media update. You can intend its impact. You can make a list of keywords you would like to focus on while creating content on particular days and then how you’re going to promote that content. You can assign various content types to various social media and social networking channels because not every sort of content is suitable for every social networking channel. If you have a bigger content marketing team you can also assign various tasks to your team members using your editorial calendar. There are many ways and tools you can use to maintain a compact editorial calendar. Here is what I wrote about the importance of creating and maintaining an editorial calendar (you will need to scroll down a bit in order to come to the exact bullet point).
  5. Regularly audit your existing content: Content auditing must be done in the beginning – before you initiate your content marketing strategy for the new content you should have already audited your existing content. Your existing content is the ground upon which you build the building of your new content, it is the foundation. So you need to make the foundation strong. Here is what I wrote about what is content auditing and how to audit your existing content.
  6. Solve problems with your content: The greatest degree of success is reaped by the content that solves people’s problems. Don’t just create content to cover your keywords. These days I am writing content for a client who actually wants to cover his keywords but I’m writing the content in such a manner that every piece of landing page provides some useful information to the visitors. Whenever you are creating a blog post or an article think hard – is it solving a problem? The more problems you solve, the better you solve the problems, the more business you will get and the better will be the chances of creating an unbeatable content marketing strategy.
  7. Always think like a professional publisher: How does a professional publisher think? He or she doesn’t just think about creating content. He or she has to take charge of everything from quality to adherence to guidelines to timely publication of the content and then distribution of that content to the targeted audience. As someone who is striving to create an unbeatable content marketing strategy the job of making sure that the right audience can access your content is as important as creating and publishing your content. Think like a book publisher, a magazine publisher or a newspaper publisher. Unless people read your content, it is of no use. So use all the tricks that you have in your kitty – your marketing acumen, your own brand, your presence on social media, your influence, your networking, your SEO skills, your knack for using the right channel for the right content format, whatever is at your disposal, use it. In fact if you want to think in terms of proportions, the effort spent on promoting quality content must be equal to or more than the effort spent on creating quality content (although, creating quality content is a must and without that, nothing can be achieved).
  8. Nurture your broadcasting channels: As I have written above, distributing and broadcasting your content is as important as creating it. But how do you broadcast your content if you haven’t developed a channel for yourself? You either pay for an existing channel (which can be extremely costly) or you spend some time creating your own channel which is not very difficult on the Internet. Whether you want to build a presence on LinkedIn, Twitter or Facebook, broadcast quality content on an ongoing basis. Be recognized for broadcasting quality content. Engage people on your channels. Even on your blog, make sure you respond to people’s comments. Approach people on Twitter and LinkedIn and have conversations with them. When they know you they are more eager to access and promote your content. Become a brand in yourself. Nurturing a channel to broadcast your content shouldn’t come as an afterthought. It is one of the main activities of creating an unbeatable content marketing strategy.
  9. Don’t neglect the search engines: For a long time, a big chunk of your traffic is going to come from the search engines. They may come and go, but people will be using one or another search engine whether they do it on computers and laptops or their mobile phones. So producing quality content doesn’t mean neglecting search engines. In fact when I’m writing content for my clients my main intention is to provide value as well as write optimized content. By optimized content I mean content the search engines can easily evaluate and rank for the appropriate keywords and key phrases. Mind you, I’m not talking about needlessly stuffing your keywords, what I mean is, incorporating them logically with your main content so that they become a part of your writing. In fact, if you focus on the core message of your content, you automatically end up using the main keywords and key phrases.
  10. Start building a mailing list from the word go: Many people make this mistake; even I have made it – they don’t pay much attention to building a mailing list. I started much later. People normally relate mailing lists to spamming but it is not like that. Publishing a newsletter builds you a solid platform for broadcasting your content. Lots of my work comes from my newsletter because I’m constantly posting quality content on it and broadcasting it routinely. In fact more qualified traffic comes from my newsletter compared to Twitter. Again, it takes time to build a solid mailing list so start as early as possible. Remember that people should want to subscribe to your mailing list. Don’t trick them into subscribing to it and make sure that you have a double-opt-in system to get new subscribers.

There are many ways to creating an unbeatable content marketing strategy and I could go on and on, but these are the basic 10 ways you can implement and experience great results.

What do you mean by documented content marketing strategy?

Documented content marketing strategy

What is the difference between content marketing strategy with documentation and without documentation? How can it have an impact on your overall marketing effort? Small businesses that document their content marketing strategy

  • Experience greater success
  • Have a clear idea of exactly what they are trying to achieve
  • Have a well-thought-out plan
  • Rarely run out of content writing and content publishing ideas
  • Whether it is team effort or a single person everybody knows his or her responsibilities
  • Create and distribute content for well-defined personas
  • Have a strategy in place in case the campaign needs to be tweaked according to the attention it is getting or not getting
  • Experience greater ROI
  • Experience improve search engine rankings due to better targeting
  • Have a greater conversion rate both for the website as well as email marketing

Documented content marketing strategy means at every stage you know what you’re doing and where it is going to lead. With documentation comes vision and it also provides direction to those who join later on. Suppose from a small business you grow into a medium-sized business and from a medium-sized business, you grow into a bigger business and all along, you want to follow a consistent content marketing strategy. More people will come on board. How do they know what you have been doing so far and what sort of results you have been experiencing? If you have documentation, they can simply refer to it and come on the same page. They can know

  • What are your business goals vis-a-vis your content marketing strategy
  • What sort of brand story you have been building so far
  • What sort of audience you are trying to reach and how you engage that audience
  • What changes your fundamental content marketing has gone through
  • What content distribution channels you have been using so far and which other channels you’re planning to target
  • What workflows and processes your team is following
  • What strategic changes your content marketing team has carried out according to the web analytics tools you use
  • What sort of customer feedback you have received for your content marketing

Documented content marketing strategy of course takes time and investment because you are not only generating and distributing content, you are also documenting each and every step using a well-define system and if possible, even specialized tools.

60% businesses with a documented content marketing strategy consider themselves more effective compared to 32% who simply implement their strategy without maintaining written, step-by-step records (source).

10 ways to make your content marketing super effective

Super effective content marketing strategy

According to the latest Content Marketing Institute and MarketingProfs 2015 survey (US-centric) just 38% people think that their content marketing is effective. What about the remaining 62%? The rate of dissatisfaction is so high simply because most of the people don’t understand what exactly content marketing is but they want to use it anyway because other businesses are using it. They have a basic idea. They know that compared to conventional marketing content marketing is multiple times more effective and multiple times less costly but somehow they are unable to crack it.

Content marketing, as I have multiple times mentioned on my blog, isn’t just about publishing content, although content publishing is one of the most important aspects of it. No matter how great your content is, unless people know about it, it is of no use. It is like the gold in a mine that has not been discovered. As the name suggests, a big part of content marketing is, marketing. You produce something, and then you market it. The difference in this case is, you are not marketing content to sell it, you are marketing content to develop your own platform, to develop your own broadcasting channel so that you become familiar to your prospective customers and clients and they develop a habit of consuming your content on an ongoing basis.

According to the link mentioned above, these are the 10 ways you can make your content marketing super effective.

  1. Promote your content:
    Millions of pieces of content is being produced on the Internet every day. This content doesn’t just exist in the form of blog posts and articles. It can be videos, slideshows, animations, infographics, PDFs, social media and social networking updates, online forum threads and comments left by people on various websites and blogs. Any piece of information, any piece of thought, any piece of idea, is content. When so much content is being published how can your content be noticed by people? How do they find your content? Each time you publish something new it is not going to be ranked well by the search engines and it is not going to be promoted by your fans and followers on social media. You will have to do it on your own. You will need to develop a mechanism to constantly promote your new as well as existing content.
  2. Clearly define your content marketing mission statement: What exactly do you want to achieve when you publish and market content? Obviously you want to target an audience, a particular audience. For example, if you are marketing some gadget you will be targeting an audience that is interested in the benefits of that particular gadget if not that particular gadget itself. You also need to know what sort of content your audience prefers and what channels it uses to access its favorite content.
  3. Create valuable content: Your content is of no use if people don’t find it valuable. They are not going to access and appreciate your content simply because you are creating it and publishing it. Only your mom is going to do that. Make your content irresistible. Make it worth-reading.
  4. Repurpose your existing content for many formats: It is not easy to create unique content for all the formats you are trying to achieve. For example, if you have just created a blog post, you can also create a podcast out of it. Pick up the main points of the blog post and create a slideshow. You can also create a small video that goes through all the main points.
  5. Document your content marketing strategy: How are you implementing it? What steps are you taking to streamline your content according to the needs of your audience? What are the stories that you intend to tell? Are you sticking to your targets? If you are not, what corrective measures are you taking?
  6. Don’t go full-throttle at the beginning of your content marketing campaign: In order to make your content marketing super effective, testing is extremely crucial. Publish some content, distribute it and observe people’s reaction. Study the sort of traffic your content attracts. If it is attracting the right kind of traffic then you’re moving in the right direction but if the sort of traffic that your content is generating isn’t going to turn into business, then it’s time to rethink. This is why, if you have a lean approach in the beginning it’s easier to change.
  7. Keep measuring: Evaluate your content marketing constantly. As mentioned above, study what sort of traffic and engagement your content encourages. Use Google analytics to study the traffic pattern.
  8. Have a clear idea of what sort of buyer you’re targeting: The better you know about your buyer, the more effective is going to be your content marketing strategy. Don’t try to target everybody under the sun.
  9. Automate some of the content marketing tasks: Promoting and broadcasting your content can turn out to be a litany of repetitive tasks. There is nothing wrong in automating some of those tasks. There are many services available on the Internet that can help you automate some of these tasks.
  10. Develop a sense of discipline: Accept that content marketing is hard work. Very effective, but hard work. It requires discipline, perseverance, resolve and lots of confidence. At many stages you will feel nothing is happening but still you will need to stick to your ground. You will need to constantly come up with new content writing, content publishing and content marketing ideas to beat your competition.

As mentioned above, in order to make your content marketing super effective you constantly need to be one step ahead of your competition because just like you even your competitors recognise the importance of content marketing. Your competitors are constantly publishing and distributing new content to remain visible so accordingly you have to strategize each and every step. Besides, on the Internet, it isn’t just your competition that constantly challenges you, there is also lots of noise on the Internet that is constantly competing with your content.

Main difference between paid, owned and earned content

Earned, paid and owned content – difference

Your content marketing can be a healthy mix of paid, owned and earned content. It doesn’t always have to be content that is specifically produced and distributed by your business. But which is better?

If I want to arrange different types of content in terms of significance, I would like to arrange it like this:

  1. Earned content
  2. Owned content
  3. Paid content

Yes, paid content should be the last resort for companies that neither have enough patience and money to invest in owned content nor do they have some known presence to get earned content. First, a quick difference, according to this blog post I wrote a while ago, between paid, owned and earned content…

Earned content

Directly you have no control over this content. It is created mostly by people who know about you, who have used your products and services, or haven’t use them but heard about them, or are planning to use them, or are reluctant to use them, or are simply bitching about them. They may tweet about you, write about you on Facebook or on their blog, participate in the comment or online forum threads, talk to each other about you or write reviews about you. They may also leave comments on your YouTube videos. They may retweet updates from your business. Basically, earned content happens because you have earned it by your presence, by your engagements, by your interactions.

Owned content

Owned content is something that you have written, you have produced (either yourself or you have hired someone) on your own website, on your own blog and under your various social media and social networking channels. All the content that exists on your website, on your mobile site, your in-house magazine, your brochures and the apps you may have developed for your business – they are all a part of owned content.

Paid content

As the name suggests, you pay for this content. It can come in the form of sponsored social media and social networking updates. It can be paid search. You can pay journalists and bloggers to write about you. It can also include TV and print ads. Whenever you pay for it, it is paid content.

What sort of content is good for your content marketing?

It depends on the resources available to you and it also depends on your long-term and short-term plans. Although I don’t prefer paid content but this can also be a good, short-term option for you. While you are creating owned content and you’re investing in earned content, you can put some money on paid content to start getting some presence for you.

Using the combination of all the three content types, this is how I would formulate a content marketing strategy for a small business:

  1. Make sure you have some owned content on your website. All the main pages including your homepage, services, company profile, products and services descriptions – everything that is needed on a professional website, must be there. There is no sense promoting your website without this much of owned content. If you have also launched a business blog for yourself, make sure it has at least 20 blog posts of more than 400 words each (just a benchmark figure).
  2. Start investing some money in the paid content. This will give you initial boost. You can get your tweets promoted. You can pay for Facebook ads. You can also spend some money on Google AdWords. This will cut short your time and get you some visibility while you are creating a presence for yourself.
  3. Start focusing on earned content after you have achieved .1 and .2. This may begin to happen on its own due to your owned and paid content, or you may have to make some effort stepping up conversations and interactions with various people. Increase your network. Start interacting with influential people. If yours is a B2B business, create a presence on LinkedIn.
  4. Go on creating owned content that fuels earned content. Remember that earned content means people are talking about you and there is a buzz around your product or service. So this is better than owned content and much better than paid content. Eventually it is a mix of earned and owned content that should be the main ingredient of your content marketing strategy.

Image source

Feeling confused about content marketing?

When more than 80% B2B businesses vouch for content marketing, you must think, what does it actually do? Why is there so much hype about content marketing, especially on the Internet? One of my clients recently said that the only businesses making money out of this content marketing hoopla is the people who provide content marketing. It is just like the Gold Rush – the people who got rich were the ones who were selling the tools to the people who were rushing to find the gold.

They get content marketing all wrong. It is a process, it is not a campaign. As it is rightly said, it is a strategy. It is the way you promote your business in contemporary times when your prospective customer or client is constantly being bombarded by thousands of messages. And this problem is not just on the Internet, even on television there is so much content that it often becomes very difficult for quality content to be noticed.

Besides, people have developed this tendency to ignore advertisements. Content marketing gives you an opportunity to provide value to your prospective customers and clients without imposing on them.

Before doing business with you, people want to get to know you. They don’t want to see advertisements. It doesn’t make sense to hold casual conversations with them because they are never going to get comfortable on a personal level, unless, again, they know you properly. So what do you do? You create and publish content they are attracted to.

You see, content is everywhere. On the Internet, when people are not accessing their email (which is also in a sense content, but let’s ignore that) they are accessing content. They visit news websites. They watch YouTube videos. They check social media updates. They seek information about products and services. They read blogs and articles. Whatever they do, they are accessing content.

Nobody is forcing them to access that content. Nobody wakes them up in the morning and forces them to log onto the Internet and check their Facebook and Twitter updates. Nobody threatens them if they don’t check your blog. They do it on their own. That, is the strength of content and if you can leverage it, you understand the power of content marketing.

Why are most people confused about content marketing?

This is understandable. They don’t see any sense in continuously coming up with new blog posts, articles, infographics and videos and post them and then share them on social media and then try to engage people. They would rather do business, and if they want to promote their business, there is advertising. They are hung up on conventional advertising methods.

The problem is perhaps with the expression “marketing” and whenever there is a mention of marketing, the reference to advertising automatically creeps in. Marketing means advertising in conventional sense and since content marketing doesn’t feel like conventional marketing where you launch a campaign and then you wait for orders and leads to pour in, things become a bit blurry.

Just imagine from the perspective of a person who doesn’t know anything about content marketing. All he or she knows is people are writing detailed blog posts and articles and publishing them. What exactly are these publishers trying to achieve? This is something that needs to be explained. I mean, if I’m writing this blog post, what exactly am I trying to achieve? This is a Sunday afternoon. Wouldn’t I rather be enjoying myself or reading a book or something? If nothing, just sit in the sun? What are people trying to achieve when they are publishing content, when they are creating it, when they are talking about it and when they are distributing it?

Have a look at the graphic that I have taken from this Content Marketing Institute blog post that talks about how engagement and leads take center stage in businesses using content marketing in the United Kingdom.

Content marketing organisational goals in the UK

As you can see, most of the businesses using content marketing in the United Kingdom use it for

  • Engagement
  • Lead nurturing
  • Lead generation
  • Brand awareness
  • Sales
  • Customer retention/loyalty
  • Upsell/cross-sell
  • Customer evangelism

Yes, “sales” is there but it is one of the goals of content marketing. Yes, “lead generation” is also there but it is also one of the goals of content marketing. Major goals also include engagement, brand awareness, customer evangelism and lead nurturing.

Content marketing gives you a presence. You provide useful content to your audience and your audience begins to relate that content to you. The search engines get more content to index and rank. People on social media and social networking websites get more content to share and talk about. People get to know about your expertise. They know that you are a good communicator. They know that you have lots of knowledge with you and you are eagerly sharing that knowledge with your visitors.

Coming back to the blog post that I’m writing right now – whom would you rather work with if your business needs a content writer? Someone who simply tells you that he or she is a content writer and that’s it, or someone who continuously shares his knowledge and experiences and tries to engage you into a dialogue so that the confusion about content marketing is dissipated and you can make use of it in a more informed manner?

But how does your business actually generate more sales with content marketing?

These days people need to know their brands in order to be able to do business with them due to multiple reasons and one of the main reasons is, multiple businesses are selling the same sort of products and services. The same sort of smart phone you can get from any company but still people buy the iPhones even when there are far more superior phones available in the market? It’s the presence Apple has made. They have loyal customers. They have brand evangelists. There is a prestige value involved. People are actually proud to own an iPhone (even if in private they envy their friends who own other phones).

There were many circumstances that contributed towards Apple attaining the sort of influence it attained, but the same sort of influence can be attained through content marketing, and there are many companies already doing that. Thousands of people are constantly writing about how great almost all Apple products are. People claim from the rooftops that they are Apple evangelists. Thousands of blog posts are written almost every day, although in the case of Apple, many of these blog posts are voluntary, but that’s another issue. The main point is, you can find tons of content on the Internet about the iPhone even if you are not familiar with the name of the company. You stop anybody on the road who is in a position to purchase a smart phone and he or she knows about the iPhone. It’s not just advertising. It’s constant writing. It’s constant video production. It’s constant photography. It’s constant conversation on social media and social networking websites. If you want to find something about the iPhone on the Internet, there is no dearth of content available on it. Result: the company can make around $ 42 billion in just a single quarter.

But what about a small business?

There is just one Apple. No matter how many are there, you can count the major smartphone companies on your fingertips. But what about a small business facing competition from thousands of vendors? How does a small business generate sales with content marketing?

Small business content marketing achieves the following for you:

  1. Increase your presence on the Internet
  2. Encourage people to talk about you, your product, your service and your brand
  3. Establish yourself as an authority figure
  4. Improve your search engine rankings
  5. Become a regular part of the lives of your prospective customers and clients
  6. Give people a reason to subscribe to your newsletter
  7. Educate your prospective customers about how your products and services can benefit them
  8. Bridge the gap between your business and your customers and clients by regularly engaging them
  9. Provide something valuable to your prospective customers and clients without expecting anything in return
  10. Create a vibrant and engaging presence on social media and social networking websites

An often-neglected advantage that a small business has is that it can strike a personal rapport with its prospective customers and clients which is difficult for a bigger company to achieve. You can write or produce much-focused content specially catering to your target audience.