Tag Archives: content marketing tips

Why isn’t content marketing working for you?

Why isn't your content marketing working?

No matter how “new age” content marketing may seem to some, it is very hard to make it work for you unless you completely know what you want to achieve with your content marketing strategy.

In fact, “strategy” is the keyword here. All those people who say content marketing doesn’t work for them, don’t have a strategy.

They want to benefit from content marketing because they have read or heard about companies and businesses benefiting from content marketing.

There is nothing wrong in wanting to benefit from something the others are benefiting from, it’s just that people want to use content marketing without actually understanding it, and then when it doesn’t work, they are disenchanted.

Why content marketing doesn’t work for some businesses?

Content marketing doesn’t work for some businesses because they carry it out half-heartedly, or they think that it is a template that can be implemented as it is.

They think once they have published 5-10 blog posts it should suffice as content marketing.

Content marketing, contrary to the prevalent belief, is a full-fledged business component.

It is not something that you do just because you want to do it as a novelty.

For example, if you need to have an office or a workplace for your business, there is no other option but to have it.

If you need electricity, then it is not an option.

Some business managers think that content marketing is optional, whereas, it is not.

What is content marketing?

It is, promoting your business on the strength of your content rather than conventional advertising.

Read What is content marketing: 15 definitions from industry experts

Who are more likely to do business with you? People who have come to your website via an advertisement or people who like the content that you publish and distribute regularly?

Obviously, it is the latter.

Your content nurtures familiarity. Your brand becomes recognisable when people come across your content at other places.

Content should be published and distributed for its usefulness and not because you want to cover all your keywords or you want to create an ongoing buzz on your social networking profiles.

It should provide answers to people’s questions.

If your prospective customers and clients have problems regarding your business, your content must provide solutions to those problems.

Your content must be the information they need to be able to decide whether they should do business with you or not.

Your content should help you establish yourself as an authority in your field or profession.

When people consume your content they should be able to make out that you are the right person to seek right information from.

It doesn’t work for some people because they think that content marketing is a one-off activity.

They think that they can start or stop content marketing as and when it is convenient to them.

It doesn’t work that way.

One needs to be consistent otherwise each time you start, you have to start more or less from scratch. When you have to start from scratch repeatedly, you tend to think that it is not working.

For content marketing to work for you, stop thinking that it is an activity that is optional.

Publish useful, high-quality content and then make sure the right audience can access that content not just on your website but also on other websites and social networking platforms. Do this consistently.

Focus on purposefulness and quality.

Don’t publish content just for the heck of it.

Your audience these days accesses content on multiple platforms according to individual preferences of your customers and clients.

Some may prefer your blog, some may prefer Instagram posts, some prefer LinkedIn updates and some would like to interact with you on Facebook.

A good thing about quality content is that it can be repurposed according to the platform you want to use.

The same blog post can be turned into a presentation and hence a YouTube video. You can take out individual points and post them on Instagram. You can post useful paragraphs on Facebook and encourage your contacts to respond.

So basically, content marketing means, constantly communicating to your prospective and present customers and clients in such a manner that it is a fruitful interaction and not one way promotional exercise..

Content marketing always succeeds when you publish useful and relevant content and then use appropriate channels to publish it and distribute it. People will always respond.

If you are regularly interacting with your customers and clients through your blog, online forum, social networking platforms and/or email newsletter, you are already doing content marketing.

Radical Ways to Use Content Marketing Today

radical-ways-to-use-content-marketing

With over 3.7 billion internet users today and at a 50% penetration rate, the word wide web’s rapid growth has marketers on their tiptoes looking for new and innovative ways to catch the attention of their target consumers.

E-commerce trends in 2017 show that 51% of American prefer to shop online with Millennials and Gen Xers spending up to six hours per week in this activity, thereby providing a great potential businesses to convert their customers online. However, conversion rate optimization is easier said than done. With the ubiquitous ads peppering the internet, it is very difficult to capture your consumers’ attention.

This is where content marketing comes into play. It is no longer enough to provide traditional content, even if it’s written by professional writing service, where marketers keep on pushing products and services to their audience with hard sell ads that interrupt their user experience. It is the age of inbound marketing and creating value for your customers.

Content marketing doesn’t only create brand loyalty, but also a builds a wider community for customers who would like to speak up about their experiences or thoughts. Through content marketing, companies are able to increase their online sales, gain possible insights to improve themselves, and even create an urge for customers to consider buying their products.

Here are five radical ways to use content marketing today:

 

Speak the language of your target audience and differentiate yourself from your competitors.

Be informal from time to time to appeal to the customer’s taste. Informality can come in any form of media—webcomics, memes, or plain twitter statuses.

Content marketing is not always formal, there are times that companies make witty remarks and humorous jokes despite their online presence to help improve their image and warm-up to their consumers.

wendys content marketing example

Wendy’s is a brand that understands this so well. Their Twitter account is a gold mine of witty tweets and banter. With their bio, “We like our tweets the same way we like to make hamburgers: better than anyone expects from a fast food joint,” you know you are in for something special. In fact, Wendy’s witty repartee with its followers has generated a viral life of its own.

wendys humorous response

As a caution though, despite the humor, one must always remember that the jokes must be clean and connected to the product they offer.

Add Value to your customers by providing solutions to their needs.

One of the most mistakes that brands do is that they keep on talking about themselves and products or services that they offer. The sheer amount of information that a person gets exposed to on a daily basis is enough to give your target audience cognitive overload. Hence, the challenge is to create content that will cut through all of that clutter.

The best way to do this is to anticipate the concerns and needs of your customers and provide solutions for them. This way, you position yourself as both a thought leader and a solutions provider. Further, it adds value to target audience so that they look forward to getting content from your brand.

American Express does this so well. Instead of pushing their products to their customers, they instead created an engaging and value-laden community that provides meaningful insights and inspirations for their customers to help grow their business.

American Express open Forum content marketing example

Leverage multimedia content.

Content marketing shouldn’t only be a web page or a blogpost. Not a lot of companies practice the art of podcasting and because of this, they do not realize the opportunities they are missing.

In fact, 9 out 10 marketers would agree that podcast advertising is an untapped territory.  Statistics shows that consumers ages 18-34 are most likely to listen to podcasts. Further, monthly podcast listeners belong to the affluent group where 16% have an annual household income of $150K or more.

General Mills wanted to provide its customers with an in-depth look and understanding of their brand. To achieve this, they launched “A Taste of General Mills” podcast series. It’s in an interview-style modeled after NPR’s This American Life.

General Mills content marketing example

Tell a great story.

Marketing is a story well told. The human brain loves good storytelling and we cannot underestimate the how powerful a well-constructed narrative can be in motivating, persuading, and changing our attitudes, beliefs, and behaviors.

General Electric understands this well and ensures that they remain true to their promise: Imagination at work. In 2016, the brand produces a series of “Unimpossible Missions.” In their own words, “Every day at GE, we do things that supposedly can’t be done. By taking the smartest minds and giving them access to the most cutting-edge technology available, we’re solving the world’s toughest problems. In other words, we take the impossible and make it unimpossible.”

In the episode A Snowball’s Chance in Hell, the mission is to send a snowball to Hell and bring it back safely. The video garnered over 900 thousand views in YouTube to date. The brand even took this campaign to the next level by engaging their audience and leveraging user-generated content through their Unimpossible Missions: The University Edition Contest.

 

GE content marketing example

Create opportunities for interaction with your audience.

Content marketing does not need to be a one way street. Create interactive ads and surveys to engage your audience and keep them coming back for more.

Brandeis International Business School’s quiz helps students get into the right career for them. Renowned for their academic excellence, the school successfully used this content marketing strategy to guide their students and glean valuable insights and analytics from their target audience as well.

Brandeis business school content marketing example

The Takeaway: Creativity is Key

Content marketing should not be a buzzword that brands and marketers should just drop as a form of lip service. At the end of the day, it will all boil down to how creative your team can be in grabbing the attention of your target audience. It might not be easy, but it will be definitely be worth the rewards if you are successful.