Tag Archives: email marketing campaigns

How to run a successful email marketing campaign with effective copywriting

Successful email marketing with effective copywriting

Successful email marketing with effective copywriting.

These days I’m getting lots of queries from clients who want to run successful email marketing campaigns and they need my copywriting services.

According to Statista, an estimated 306.4 billion emails travel the length and breadth of the web every day.

The graph below shows the trend over a period of 2017-2023.

As you can see, the number is projected to reach 347.3 billion emails by 2023.

Graph of number of emails being sent during 2017-2023

Graph of number of emails being sent during 2017-2023

It is not just the number of emails being sent and received that excite digital marketers and general clients.

It is the ROI in the stats.

This is a slightly old finding, but on an average, for every $1 that you spend on email marketing, you get a return of $38. Some even claim $40.

Here is another pleasing graphic that I found on this link.

The highest ROI is in email marketing

The highest ROI is in email marketing.

Of course, you may look at these numbers cynically because at personal level, you may not have experienced such a startling success with your email campaigns.

The problem is not with the numbers, the problem is with the implementation.

When people claim that you can earn $38 for every dollar you spend on email marketing, you must do whatever is required to make your email marketing effective.

What makes your email marketing successful and how does copywriting contribute?

Email marketing is not about sending emails to a group of subscribers or email ids though, it is a big part.

Successful email marketing is about active engagement.

Here are some attributes that enable you to call your email marketing successful:

  1. A greater number of people open your email messages.
  2. A greater number of people read your messages.
  3. A greater number of people respond by either replying or clicking the call-to-action button or link.

All these three points are very important to make your email marketing successful.

If people are just opening your message and do nothing else, you aren’t achieving much.

Recently a client told me, with a touch of pride, that his open rate is 22%.

Marvelous, I said. Then how do you want me to contribute?

I’m not getting any business, he replied with a subdued tone.

Unless people open your messages, read them, get affected positively and then contact you to do business with you click the link to buy from you, you cannot call your email marketing successful.

Everything needs to work in tandem.

The success of your email marketing depends on the following factors:

  • The quality and growth of your email list.
  • The trust factor enjoyed by your email marketing service provider (so that your emails are not redirected to the spam folder).
  • Your reputation – are people familiar with you? Do they know what you represent and why you are sending them emails? Do they trust you?
  • Your subject line – no matter how familiar they are with your name or brand, unless the subject line compels them to open your message, they are not going to open it.
  • The main headline – this is going to be the biggest work. Only if the headline captivates them, they’re going to read the rest of the message.
  • The convincing copy that keeps them engaged, excited and leads them to a culmination.
  • The most appropriate call-to-action.

Effective copywriting for email marketing

My clients often hire me for my content writing services but when I’m writing marketing emails, I provide them my copywriting services.

You may like to read this: Difference between copywriting and content writing.

Copywriting informs, educates, influences and sells.

Content writing informs and educates.

Marketing means selling.

When you’re sending out emails wanting people to buy from you or do business with you, you’re selling an idea.

They have a problem, you offer a solution.

For example, if I send you an email marketing campaign with the subject line “Better conversion rate for your email marketing with my copywriting services” I am assuming that you are worried about your conversion rate.

Problems may include…

Not many people are opening your messages.

Even if they open your messages, they don’t respond to them.

Even if they contact you, there is some communication gap and they don’t become your paying customers and clients.

The gist is, you’re looking for a solution that can help you improve your email marketing conversion rate and I’m offering you the solution.

Frankly, without effective copywriting, there is no email marketing.

The communication dynamics are different in email marketing.

You need to be bang on the main message of the email.

People don’t want to read long messages unless they are reading some scholarly discourse on a highly technical B2B product.

They have a problem.

You offer a solution.

You offer an irresistible proposition.

You convince them, without making them feel vulnerable or defensive, what a great loss it is going to be not doing business with you.

For such a message, you need copywriting.

You need a copywriter who can write convincingly and persuasively.

The copywriting in your email marketing campaign must be able to directly talk to the recipients with zero distraction.

Remember that most of your recipients will be reading your message on their mobile devices.

They may be in a highly distracted state.

They may be travelling.

They may be in a meeting.

They may be standing in a queue.

They may be sitting on the toilet seat struggling with constipation.

Amidst all this, your copywriting must ensure that the message gets across.

Some tips for effective copywriting for successful email marketing campaigns

Here are some tips to follow when writing copy for your email marketing campaigns.

There are no hard-and-fast rules because every audience is unique, but you can apply the general template that works pretty much for every audience.

Then you can make small tweaks here and there for better conversion rate.

Another thing you must keep in mind is that there is no magic wand.

You will have to experiment.

You will need to gather data and allow your email marketing service (MailChimp, for example) to analyze your campaigns for at least a month to give you some usable insights.

Anyway, there are some things you can do for effective copywriting for successful email marketing campaigns…

Create a killer subject line

As mentioned above, your subject line is very important.

As a copywriter, coming up with the most compelling subject line is one of your greatest challenges.

If the subject line is not great people don’t open your email message and if they don’t open your email message, no matter how great your email message is, everything will go down the drain.

Hence, spend a lot of time coming up with the most appropriate subject line.

It doesn’t have to be out of this world.

There is no need to say something earthshattering.

You don’t need to shout “Earthquake!!” just to get their attention.

Just mention something that will make them open your message in a relevant frame of mind.

Offer something they need, in a clear language.

Make better use of the preview text

These days, many email clients such as Gmail show a small preview text in the inbox even when you haven’t opened your message.

This is another opportunity for you as a copywriter to convince people into opening your message.

Write for easier reading

More than 100 characters in a sentence including spaces?

More than a sentence in a paragraph?

You have already lost most of your audience.

Write very short sentences so that they are easier to read and comprehend on a mobile device, probably while the hand is shaking.

Represent one idea through one sentence.

Use simple sentences, avoid compound sentences.

As far as possible, make sure that your message is not more than 200 words.

Lay everything down for them as clearly as possible.

Never use words and expressions that can be confused or mixed with other words and expressions.

Preferably, write in the first person

It also means that you must know the name of the person to whom you are sending your email messages, but that’s a different issue.

Email messages written in the first person elicit better response compared to email messages that read like as if they have been written to a group.

Again, this is not a hard-and-fast rule – it depends on your audience.

Your copywriting style must reek of enthusiasm

If you don’t sound enthusiastic, how can you excite your audience into taking an action that requires them to go to the trouble of entering their credit card details and buying your product or service?

But make sure that your enthusiasm is not fake.

Remember you’re offering them a solution to their problem.

You are feeling good about the fact that after buying your product or service, their lives are going to be easier or enriched.

Feel good about providing them that solution.

When you feel good while writing the copy, it will show through your writing style and then it will get conveyed to your audience.

Don’t refrain from using persuasive language or power words

Of course, don’t overdo.

Remember you are not writing a Shakespearean play.

Your protagonist is not going to be stabbed by his own supporters.

On the other hand, unless you tell them to do something, how do you expect them to do it?

Hence, tell them that it is a bargain.

Let it be known to them that it is a never seen before offer.

It may even be a once in a lifetime opportunity.

Can my copywriting quadruple your email marketing conversion rate? Heck, why not?

Is it a limited offer available to just the first twenty responders?

Cater to their greed.

Invoke their insecurities.

Just make sure that you don’t trigger a “flight, freeze or fight” response with too much aggression or assumption.

Most importantly, don’t lie.

Always mean what you say.

Write email copy with a specific goal

Don’t have multiple objectives for a single email marketing campaign copy.

Focus on one thing.

Let the objective be just one.

If you have multiple objectives this will stop you from effective copywriting and you will also end up confusing your readers.

So, if you want people to download your white paper after reading your email campaign, just talk about the benefits of downloading the white paper.

If you want them to download and install your mobile app, just focus on that.

Avoid messages like “Although I’m asking you to download my e-book, now that you are reading this message, here are the services that I offer…”

They will neither download your e-book nor contact you for your services.

In conclusion, I have observed that the best copywriting for successful email marketing campaigns comes from the heart.

Mean what you say.

Come to the point as fast as possible.

Give your email is enough time to evolve.

 

How to increase your email open rate

How to increase your email open rate

How to increase your email open rate

In my previous blog post I mentioned that email marketing is an integral part of content marketing.

Rumor has it that for every $ 1 spent on email marketing, successful marketers earn $ 44.25.

But the success of your email marketing depends on increasing your email open rate.

When you send out emails, it has to cross many hurdles before it can make a positive impact on your bottom line. These hurdles include

  • Not ending up in the spam folder due to certain email service settings.
  • Arriving at the most appropriate time.
  • Getting noticed by the recipient amidst the deluge of other email messages in the inbox.
  • Grabbing the attention of the email recipient.

The opening of your email message is very important. Unless someone opens your email message, nothing much can happen.

How do you increase your email open rate?

How do you prompt people to click on your message in the inbox?

Here are a few things you can do to increase your email open rate…

Offer something compelling in the subject

Make a good offer in the subject line to increase your email open rate

Make a good offer in the subject line to increase your email open rate

Something compelling doesn’t mean offer something that would be unbelievable. Normally, you would know what sort of email messages your recipient is expecting from you if you have been building a mailing list of your own.

Make that offer in the subject line.

If someone has subscribed to your email updates to get notifications on some great discounts, then definitely use “10% discount on…” in the subject line.

If someone has subscribed to your updates to improve his or her SEO, have something like “Improve your SEO with this technique right now” or something like this in the subject line.

Make it compelling enough to open your email and check it out.

You can also use different emotions to compel people into opening your email.

This Constant Contact blog post gives many suggestions regarding what all you can include in the subject line:

  • Ask a question: “What will you do with this extra saving of $50?”
  • Give a command: “Open this message immediately or regret for ever!”
  • Teaser: “So, this is what you’re going to miss if you don’t read this email.”
  • Give a list: “20 sure short ways of making money with this simple tool.”
  • Make an announcement: “We have finally released the upgrade you have been waiting for!”

Here is another blog post that gives you 10 best email subject line formulas.

Make your subject line easier to read on mobile devices

Use mobile friendly subject lines to increase email open rate

Use mobile friendly subject lines to increase email open rate

Around 83% people might be checking your emails on their mobile devices. If your subject is too long to fit on their screens, they may skip your message.

Your subject message must be compelling, but it should also be shorter.

Use a name for the “From” field

Use the actual name in the From field

Use the actual name in the From field

People are more prone to opening emails when they get them from individuals rather than from organizations and businesses.

There is a greater chance of people opening the email if it comes from “Amrit Hallan” instead of simply “Credible Content”.

Pay more attention to your analytics data

Pay attention to email analytics

Pay attention to email analytics

Almost every email marketing service, MailChimp, for example, gives you data on when people open your emails.

23% emails are opened during the first hour of delivery, and this I have noticed myself. The greatest number of my emails are opened within 30-40 minutes of me sending out the campaign.

If you have been sending your email campaigns for many months, you can import, or manually enter, the details in an Excel sheet. Once you can see all the timings and the number of people opening your emails on those particular times, you will be able to arrive at the best time and this way you can increase your email open rate to a great extent.

Use icons and emojis in the subject line to increase your email open rate

Use icons and emojis in the subject line

Use icons and emojis in the subject line

Although I don’t believe in gimmicks as I think that people should open your email on its merit rather than for what sort of icons you have used in the subject line, it is a good way of standing out.

Don’t overdo it. If you use icons with every email you send out, it may diminish their utility value. They need to be very relevant to the message that you’re sending.

Ask your recipients to put your email ID in the safe list

Request the recipients to add your email ID to the safe list

Request the recipients to add your email ID to the safe list

Many of your recipients may never receive your messages because their email client, whether it is Gmail, Outlook or Yahoo mail, might be directing them to the spam folder.

This is why, when people have just subscribed to your email updates, request them to add your email ID to their safe list so that your message don’t end up in the spam folder.

The data on this blog post (slightly old) says that more than 20% marketing emails never make to the inbox.

How much email is consigned to the spam folder differs from region to region, according to this SlideShare presentation. 66% emails reach your recipient’s inbox in Asia compared to 86% in Europe.

By asking your recipients to put your email ID (the one that is used for your email marketing campaigns) in the safe list or telling them how to tell their email clients that emails from you are not spam, can considerably increase your email open rate.

Personalize your email subject line to increase your email open rate

Personalize your email messages

Personalize your email messages

Using first language, using the name of the recipient, also increases your email open rate.

When your recipient sees his or her name in the subject line, it conveys to him or her that it is not a machine-generated message (although, such messages can also be machine generated).

When people see their names, directly or indirectly it gets communicated to them that at some stage they must have interacted with you and that is why you know their name. Or at least, they themselves have subscribed to your updates. This increases your email open rate.

Use email segmentation

Use segmentation to send out email campaigns

Use segmentation to send out email campaignsfor

Recently I wrote about the importance of email segmentation.

Again, if you see the analytics given by your email marketing service tool (like MailChimp) it will tell you various aspects of your email recipients, such as, how many of them opened your messages, how many clicked the links in your message, in which regions they opened your message, and such.

For example, if there are certain email recipients who regularly open your messages, you know that they are interested in hearing from you. You can send them custom campaigns.

Those who click the links within your email campaign are interested in knowing more about your product or service. You can send them a different email message to increase your email open rate.

Build your own mailing list

Build your own mailing list

Build your own mailing list

The best way of increasing your email open rate is to build your own mailing list.

When people subscribe to your updates on their own they are more likely to open your messages. This is because they themselves want to receive your messages. They will also go to extra lengths to make sure that your messages don’t end up in the spam folder.

Keep refining your email list

Keep refining your mailing list

Keep refining your mailing list

No emails are ever opened from certain email ids? Repeat bounces from certain email ids? Wrong spelling? Wrong email ID is just to download your e-book?

Remove these email ids.

You may feel reassured that you’re sending your email marketing campaigns to 10,000 recipients, but if only 2000 recipients are likely to open your messages, you should focus on those recipients. You will get a better email open rate like this.

Use a consistent schedule for sending out your emails

Maintain a consistent emailing schedule

Maintain a consistent emailing schedule

This is something that I don’t do, but should. Actually, my email broadcasts are dependent upon the blog posts that I publish or the new content that I publish on my website and, I know this is contrary to what I often suggest in my writings, it is not a regular activity.

When you set a day and time for your emails people, unconsciously, begin to expect your emails on that particular day and at that particular time. This can have a big impact on your email open rate.

Interact with your mailing list subscribers

Regularly interact with your email subscribers

Regularly interact with your email subscribers

Don’t just send marketing messages. Ask your subscribers questions. Encourage them to respond. Try to know about their interests. Make an emotional connection.

When you make an emotional connection, you become familiar to them and when you become familiar to them, they readily open your email messages.

Occasionally you can conduct surveys asking 1-2 questions.

You can send them useful information you come across on other websites – for example, I can share with you an insightful blog post or article on SEO if I find it on another website, instead of constantly sending links from my own blog, and then ask you your opinion.

Never compromise on the quality of your content

Importance of quality content for your business blog

If you constantly broadcast quality content your subscribers will be waiting for your messages.

When you subscribe to my email updates you expect to learn more about content writing, content marketing and in general, promoting your business online.

If I keep sending you good quality content on these topics, there is nothing to prompt you to ignore my messages if you happen to notice them in your inbox.

Concluding remarks on increasing your email open rate

Tricking your email subscribers into opening your messages may work once, may even work twice, but ultimately, it is the content that you provide that matters and contributes towards increasing your email open rate.

It isn’t just about increasing your email open rate, it is about delivering value to your email subscribers.

But, opening your emails is the first step. If they don’t notice your messages in their inbox, if your messages get buried under other, less important messages, if your messages are redirected to their spam folders, no matter how valuable content you send them, they’re not going to receive it, they’re not going to benefit from it.