What is Content Marketing? Explained in detail

what is content marketing – featured imageAlthough, by the beginning of 2016, 88% marketers admitted that content marketing is an integral part of their overall marketing strategy (source), very few understand what is content marketing in its true sense and why it is more effective than traditional marketing.

If you don’t feel like reading the entire blog post, in the video given below I have explained in detail what content marketing is and how it can help you grow your business:

In terms of process and strategy, content marketing can be represented through the following tangle:

Content Marketing Triangle

The three main steps involved in content marketing are

  1. Developing useful content
  2. Publishing that useful content
  3. Distributing that useful content

These are the fundamental activities but these activities can be further expanded into more points:

  1. Studying your market to know what sort of content is needed.
  2. Developing useful content according to the conclusion of the study mentioned in step 1 in such a manner that it also allows you to talk about your business.
  3. Publishing your content using the platform preferred by your audience (you find this through step 1) – your own blog or website, guest blogging on other blogs and websites, Facebook, Twitter, Instagram, LinkedIn, email newsletters, Medium, Snapchat, Tumblr, etc.
  4. Distributing your content through the channels preferred by your audience – your own blog, guest blogging on other blogs, Facebook, Twitter, Instagram, LinkedIn, Medium, email newsletters, Snapchat, Tumblr, etc.
  5. Using web analytics to study what sort of impact your content marketing strategy is making (now step 1 becomes a combination of step 1 and step 5, so now this is the new step 1).
  6. Continue with step 2 onwards.

By developing, publishing, and distributing highly useful and valuable content over a long period of time (the steps mentioned above) you develop a platform for yourself.

People begin to relate your presence with great value.

What is valuable content in Content Marketing?

It depends on your business. You can develop, publish and distribute useful content by

  • Keeping people informed
  • Educating people
  • Making them laugh or making them feel sentimental
  • Reviewing products and services for them
  • Providing them privileged information

Basically, providing them something they value, something that they don’t mind getting access to or being delivered on an ongoing basis.

This, is what valuable content is.

What is content marketing according to renowned marketers?

Content marketing is the marketing and business process for creating and distributing relevant and valuable content to attract, acquire, and engage a clearly-defined and understood target audience – with the objective of driving profitable customer action.

~ Content Marketing Institute

what is content marketing – content marketing Institute

Content marketing is the process of developing and sharing relevant, valuable, and engaging content to target audience with the goal of acquiring new customers or increasing business from existing customers.

~ Amanda Maksymiw

what is content marketing – Amanda Maksymiw

Content marketing is a device used by companies to educate, inform or entertain customers or prospects by creating attention or causing behavior that results in leads, sales or advocacy.

~ Jay Baer

what is content marketing – Jay Baer

Content Marketing is anything a company creates and shares to tell their story. It is conversational, human and doesn’t try to constantly sell to you.

~ Ann Handley

what is content marketing – Ann Handley

Content marketing is, creating a following of dedicated audience through providing valuable, timely and relevant content to people over a long period of time, so that they begin to trust you and want to do business with you on their own.

~ Amrit Hallan

what is content marketing – Amrit Hallan

Why content marketing works better than traditional marketing?

Traditional marketing, as you already know, is one-way. You’re constantly telling people to do business with you whether at that time, they want to do business with you or not. The traditional marketing doesn’t care whether people want to hear from you or not.

traditional marketing doesn't care

Traditional marketing uses channels that have already been built. The entire process is unscientific. People come across your marketing message when they are least expecting it or even when they are feeling hostile towards it.

Content marketing on the other hand, allows you to build your own broadcasting channel. When you develop and publish useful content, people seek you out to access that content on their own. You don’t have to advertise. People come to your website or the platform you use to publish your content, on their own.

when you develop and publish useful content

By developing, publishing and distributing useful content on a prolonged basis, you develop a loyal audience of people who look forward to hearing from you.

You, your business name, or your brand, becomes familiar to them and they begin to trust you because of the non-stop value you deliver.

After you have successfully implemented your content marketing strategy, there are two ways people will do business with you:

  1. Scenario 1: They need what you provide and they know you provide it and since they already know you and trust you, they approach you rather than someone they don’t know.
  2. Scenario 2: You tell them what you provide and if and when they need it, they are going to get it from you rather than someone they don’t know.

So, the basic purpose of Content Marketing is, to be present in people’s lives in such a manner that you provide value to them on an ongoing basis while making sure they always remember what business you are in.

Once you have created such presence its positive impact is long-lasting.

How to measure the success of your content

Measuring-success-of-your-contentMany people wonder how to measure the success of their content, especially when they have to spend money and time on getting content for their website or blog.

Just like any other aspect of your life, success can be measured in terms of tangible returns. The success of your content is not as esoteric and vague as it is made out to be by some content writers and content marketers. Solid results can be obtained from your content and the metrics of success can be as clearly defined as in any other marketing field, or for that matter, even better.

Whenever you need to measure the success of an event or an effort, you need “before” and “after” data. If you haven’t yet started your content marketing and you haven’t yet started publishing content on your website or blog, you must make note of your current situation. Gather data on

  1. How much traffic you are getting from search engines
  2. How much traffic you are getting from social media and social networking websites
  3. How much traffic you are getting from your email marketing campaigns
  4. How many people are subscribing to your email updates on a daily basis
  5. What is the engagement level on your website (how many people leave comments on your blog posts and online forums)
  6. How much time people are currently spending on your website
  7. How many back links you have got
  8. How much you are part of conversations happening on other websites and blogs
  9. How your primary and secondary keywords are performing right now
  10. How many business queries you are getting on a daily or weekly basis
  11. How much business you are generating currently

The list can have more attributes but this can give you a fair idea of the data that you should make note of before beginning to publish regular content on your website or blog and initiate your content marketing strategy.

Unless due to some fluke or unless you have got a ton of money to spend on marketing, your content won’t give you success in a few days or even a few weeks. You will have to observe the performance of your content for a few months before you can see the signs of success.

What are the signs?

Content marketing is very scientific whether one realizes it or not. The sort of content that you publish on your website or blog is going to decide how success manifests.

Depending on what sort of content you use in your content marketing strategy you may experience more traffic from search engines, more people talking about your brand on websites like Facebook, Twitter and LinkedIn, more people clicking the links in your email marketing campaigns, more people linking back to your website or individual webpages, more people spending more time on your website and eventually, more people doing business with you.

The greatest measure of success of your content is that people begin to trust you. They begin to recognize you. People trust you if through your content, you deliver value and they perceived the value of your content.

After publishing content and using the available channels to distribute your content you will need to revisit the 11 metrics mentioned above and see if they have improved or not.

  1. Has your search engine traffic increased?
  2. Has traffic from social media and social networking websites increased?
  3. Are you getting more clicks from your email marketing campaigns?
  4. Are greater number of people subscribing to your email campaigns?
  5. Has engagement on your website or blog increased and its quality improved?
  6. Are people spending more time on your website?
  7. Compared to the time when you had just started your content marketing, has the number of back links to your website or blog increased?
  8. Are more conversations taking place about your website or your brand on other websites and blogs?
  9. Has search engine traffic for your primary and secondary keywords (keywords that you are using in your content) increased?
  10. Are you getting more business queries on daily and weekly basis?
  11. Has your overall business increased ever since you started content marketing?

I would say, if the answers to even 2-3 questions above are yes, it can give you enough data to measure the success of your content.

How to customize content writing for your local business for better SEO

customizing-content-writing-for-local-business-for-better--SEOWriting content for your local business involves understanding your local market and then creating a presence on the Internet that makes it easier for people to find you as quickly as possible. When I say customizing content writing to promote your local business I don’t mean to say a business that mostly depends on the clientele within a building compound (we have a grocery store in the basement that doesn’t need any sort of promotion or advertising) or a business in the lane or even a business in a village because in such case scenarios you don’t face much competition.

You have to think in terms of content marketing and content writing to promote your local business when your business depends on Internet traffic and you have tough competition even when people carry out very specific searches. Local business in terms of using content writing means business within a city or within a small town.

For example, I live in Indirapuram, which is a big city within the district of Ghaziabad. You need to hire an auto rickshaw, a cycle rickshaw, get onto a public transport bus, or drive your own vehicle in order to get around within the area. What I mean to say is, there can be many businesses providing the same service or the same product or the same utility within the ambit of being a local business in Indirapuram.

My computer was heating up really fast and it would just shut down after a few minutes. Lots of dust had accumulated inside. I needed to find a computer maintenance service within Indirapuram so that the servicing engineer could visit my place as quickly as possible, and not just visit my place for that particular requirement, I also wanted to find a service I could use consistently. I wouldn’t find a service in Ghaziabad because Ghaziabad is a big area and travelling within Ghaziabad would be a big deterrence. I specifically wanted to find a computer maintenance service in Indirapuram and that’s what I looked for: “computer repair service Indirapuram”.

Of course there were many results. The website results were interspersed with Google Local Business listings and online business directory listings. I wanted to find a service that had its own website because it is very easy to list oneself in a business directory and then forget about it. My experience is, local businesses that have a website are more professionally run compared to those that simply have an online directory listing. But not everybody is this choosy. So, if you have a website, you have to compete with all sorts of results.

How to set down to writing customized content for your local business

  1. Prepare your list of important keywords: When writing and customizing content for your local business for better search engine rankings, make a list of all the keywords someone from your local area would use in order to be able to find you. Having a list of keywords is very important before you start writing customized content. You will need to use these keywords in the titles of your webpages and blog posts, in your social networking profiles and within the body content of your webpages, blog posts and social media updates.On the top of your list should be all the keywords having the name of your locality. For example, if I want to promote my content writing services within Indirapuram, then Indirapuram must feature in my keywords as frequently as possible: “content writer in Indirapuram”, “Indirapuram content writer”, “content writing service Indirapuram”, and so on.

    You can also get ideas about the important keywords for your local business by asking people questions: what do they search for when they are looking for your service? This can give you plenty of ideas.

  2. Find reasons to write about your locality: This can be broader content marketing. People should come to your website and interact on your social media profile for other reasons related to your locality. For example, if I want to promote my content writing services in Indirapuram, lots of activities are taking place on an ongoing basis. I can write about those activities on my content writing website so that when people read about those activities happening within Indirapuram, they also come to know that I offer content writing services from the very same website.Whenever you get a chance, participate in cultural activities and then write about your experience as a business owner.
  3. Write about what a positive difference your business is making to the community: Since you are a local business, you get most of your business from the local community. So, naturally you are interested in the welfare of the community that gives your business. This might not be possible in every case, but whenever you feel that your business is making a positive impact on your community, write about it.
  4. Avoid keyword spamming: Repeating the same keyword senselessly all over the web page isn’t going to improve your search engine rankings and even by some fluke if you manage to get good rankings, the webpage is not going to convert because people are going to get confused. Some website owners try to cram all the keywords into a single webpage – this doesn’t work.Create different topics if you need to cover different keywords and then create dedicated webpages or blog posts on those topics.

    Suppose you are a realtor in the US covering multiple counties. You don’t have to cover all the counties on the same web page (I actually convinced one of my realty clients in the US to avoid this and she got very good results). Ideally, only one keyword or one phrase should be covered – in various combinations – but at the most, stick to 2 keywords or key phrases.

  5. Write about customer experience: Have you been serving well? Are local customers happy with your service or product? Then write about that. Write about all the extra measures you are taking to serve your customers and clients in your locality well.
  6. Encourage your local customers and clients to share their experience about your business: Nothing works like a good testimonial. Create a testimonials section on your website if you don’t already have it and encourage your local customers and clients to leave positive feedback, or even constructive feedback about your business. Encourage them to write testimonials even by offering them freebies. Serve an extra helping to get a good word written about your local eatery. Do a free computer checkup to get a testimonial. Do a free health checkup for a paragraph of recommendations for your local health clinic.

Writing customized content for your local business primarily revolves around writing about your area but in such a manner that you also get to mention what you can offer to people living in your area. You need to write about your business vis-à-vis your locality on an ongoing basis because a typical website has 5-10 pages and in terms of getting good search engine rankings, 5-10 pages cannot help you especially when your competitors might be publishing new webpages in your blog posts on a weekly basis.

So, publish content on your website or blog regularly. Write about your services. Focus on the work that you actually do rather than your business name. Keep finding excuses to write customized content for your local business.

Content marketing for local business

Local businesses can use content marketing to their great advantage but unfortunately, most of the local businesses aren’t even aware of the concept. I’ll give a personal example.

The housing society where I live has a Facebook page. The page was created so that the residents could exchange ideas and although, the exchange of ideas does happen, people mostly post messages to promote their local businesses, and one of such businesses is a small catering business that is perhaps run from within one of the apartments in another housing society.

In the beginning, when they hadn’t yet created a nuisance on our housing society’s Facebook page, I had contacted them because I was interested in getting early breakfast from them (which, they don’t provide, but promote anyway). Now I don’t remember how I shared my phone number with them, they also included me in a WhatsApp group. Later on I had to block their number because they were sending 5-10 messages every day about what a great catering service they have and what are their offerings for the day.

As I am always excited about helping new businesses in the beginning I advised them to register themselves with Google Local. I also told them not to spam the Facebook page and the WhatsApp group but, although, they didn’t know how to set up themselves in Google Local and I provided them step-by-step instruction, they didn’t take me seriously when I told them that continuously posting senseless messages is going to be counter-productive. Eventually people started complaining about them on the Facebook page and like me, many blocked them on WhatsApp.

Although the catering service is using the available content distribution channels like Facebook and WhatsApp, they are not providing any value through their content. They’re overdoing it by posting their menu multiple times in a day. They are not making personal connections. I help them with the Google Local listing, I initially showed interest in their service and even interacted with them multiple times but even with me, they have never tried to make a connection. They were simply crowding my timeline with their menus and photographs of the food they are cooking. They never even thanked me for the Google Local listing help. And the worst part is, when I eventually tried to order breakfast, they informed me that they couldn’t deliver, and that was the last straw.

A very nice example of creating a presence through providing content (in the form of a low-cost service) is the hair-salon chain owner Habeeb. Although he runs a chain, at the micro level, what he is doing is, running a local business. Although in the conventional content marketing sense, it doesn’t use the Internet, but it definitely uses the “freemium” service to attract customers.

In the local malls, mostly in the basement lobby, he hires a small space and erects a temporary, mostly wooden structure. In the wooden box (with good interiors) a sleek, unisex salon is run. You can get a nice haircut at 20-30% of what you would normally pay to a nice salon in a mall or a posh market. The hairstylists (normally very young trainees) are very courteous and friendly and give you a basic haircut with all the modern gadgetry. Seats are always occupied and one only has to wait for his or her turn. The place makes good money, it is very affordable, it offers good service and the initial investment is very little. Then, after a couple of years, he opens the big saloon where you have to pay the normal posh-salon rates. Does brisk business.

He doesn’t have to spend on advertising; instead, he advertises round-the-clock in various malls. Everybody is familiar with the name because the box is always set up at the most crowded place. At a fraction of the cost of conventional advertising, he doesn’t just create a presence for himself, but also makes good money while laying ground for the bigger, five-star salon.

What has it got to do with content marketing for local business? I think many of you already know what I’m talking about.

He is basically indulging in content marketing as a local business. Instead of providing content in terms of text, video and audio, he is rendering the service at a highly affordable rate at strategic locations. In the local community, instead of stepping on everybody’s toes, he is providing a useful service. Those who don’t want to get a haircut at a roadside unkempt barbershop but also don’t want to spend a ton of money in a salon, are very thankful that there is a place that is clean, well-lit and efficient and all the hair stylists are neat and clean and courteous.

But not every local business can afford to provide such a service either for free or even at a lower cost. Such local businesses can use content marketing to their great advantage.

Local businesses can use content marketing channels like Facebook, YouTube and to an extent even WhatsApp to stay connected with their customers without annoying them with useless updates. As a customer, from a catering service, I don’t need an update on their daily menu, but I definitely need to know what sort of service they are running, whether they are reliable or not and what the others think of them. For that they can create a Facebook page and invite people in the neighbourhood to join. They can create a food channel on YouTube. They can start a blog detailing how they cook various items.

As long as content is relevant, it doesn’t always have to be something about your business. Yes, eventually, it is about your brand, would be useful. Be a part of a community through useful content. Encourage people to talk about your business on social networking websites, blogs and even YouTube videos. Make videos of your satisfied customers if they don’t mind and then post them on YouTube. Create an Instagram account or a Snapchat account if you want to post daily pics of your food items.

Stay tuned – in the coming days I will be publishing posts on how different local businesses can use content marketing to their advantage.

Guest blogging opportunity on the Credible Content Writing blog

guest-blogging-opportunity-at-my-content-writing-blog
I’m offering guest blogging opportunity at my Credible Content Writing blog. If you are a content writer and you want to promote your skill on my blog you can do it by writing a guest blog post on the suitable topic along with your resource box. Suitable topics are:

  • Content writing
  • Content marketing
  • Email marketing
  • Web copywriting
  • Search engine optimization with content writing
  • Content marketing strategy

Basically, anything related to the above topics. Writing should be crisp, error-free and non-promotional. You can promote yourself or your link in the resource box, but kindly refrain within the blog body unless it is a part of what you are writing. Try to use the keywords of your main theme and try to follow the following convention (flow, organisation, or whatever) while letting the guest blog post:

  • Use the main keywords in the title of your guest blog post
  • Use subheadings and use keywords and alternatives in the subheadings
  • Use bulleted points

I will be very pleased if you can also link to one of my blog posts from your guest blog post (search for  site:credible-content.com and the keyword on Google.com). For example, if you want to be convinced about the benefits of guest blogging, you may want to read 5 ways to generate more business with guest blogging. You can also read How to pitch for a guest blogging assignment.

You may already be having your own content writing and content marketing business or you may be promoting yourself as a content writer – I don’t mind as long as  the writing is good and delivers value to my visitors.

What are the benefits of  guest blogging for  my content writing blog?

Exposure. Association with  an already established content writing and content marketing blog. Back links to your own website. Making good use of your spare time by honing your writing skills. There can be plenty of reasons for guest blogging on my content writing blog.

I also have a history of giving content writing assignments to content writers who avail the guest blogging opportunity on my blog. This is because I’m more comfortable  working with content writers  who are already working with me and I have experienced their writing style rather than working with total strangers. Besides, I’m biased towards content writers who help me promote my content writing service which in turn, gets me more work, which in turn, enables me to give freelance content writing assignments to my guest blogging content writers.

A guest blogging opportunity also allows you to sore in the skies of creativity without worrying about meeting a particular client’s requirements. In that sense I would like you to be a free bird. Write with an open heart. You can even write poetry if you want, as long as it is about content writing and content marketing.

Why am I offering a guest blogging opportunity on my blog if I can write on the topics of content writing myself?

Frankly, when it comes to writing content for your blog, there is never enough (I don’t mean you should spam). Although I do write, occasionally, on my blog, these days I’m quite busy on other assignments. So, instead of leaving the blog as it is,  I thought, well, why not offer guest blogging opportunity to other content writers? Who knows, we can build a solid network of content writers and in the process help each other get more work? The guest blogging opportunity is not a temporary one. I will keep on accepting guest blog posts for my content writing blog even when I can actively contribute myself.

Do I pay for the guest blogging opportunity?

I’m afraid I don’t . Guest blogging means, well, guest blogging. You get to promote yourself. You get to showcase your writing skills to a wider audience and possibly even my newsletter (more than 1700 subscribers). Though, when I give content writing assignments to my guest bloggers then of course I pay, that goes without saying .

So, if you have confidence in your content writing skills and if you think that guest blogging opportunity on this blog can help you further your cause, do get in touch using the Contact link above .