Statistically most B2B enterprises use content marketing for brand awareness

Certainly B2B enterprises don’t use content marketing to publish advertisements. They need to strengthen their presence on the Internet and consequently, raise brand awareness. A Content Marketing Institute and MarketingProfs study has revealed that (understandably these statistics are from the USA but they are quite a representative)

  • 94% B2B small businesses are using content marketing
  • 83% B2B small businesses use content marketing to raise brand awareness or at least have it as a goal for 2015
  • 47% B2B small businesses plan to increase their content marketing budgets in 2015 and only 1% plan to decrease their budget
  • 45% B2B small businesses engaged in content marketing claimed that they are effective at it
  • 81% B2B small businesses are producing more content than they were a year ago
  • 33% find producing engaging and quality content a big challenge
  • 24% find it harder to arrange budget for content marketing
  • 48% of the B2B small businesses have a documented content marketing strategy

Here is an updated list of 30 essential content marketing statistics for 2020.

The last point is very important. In order to be successful in content marketing, your organization must have a documented strategy. What does that mean?

You should know what you want to achieve from your content marketing strategy, whom are you going to target for that and what sort of content you need to produce in a given amount of time. On with the statistics…

B2B content marketing tactics statistics

  • 78% B2B small businesses have a dedicated person who oversees the content marketing strategy
  • On an average B2B small business marketers are using 13 content marketing tactics including social media content, blogging, articles on the websites and publishing email newsletters. The use of mobile content has risen from 27% to 35%. The use of infographics has risen from 39% to 48%.
  • Interestingly, people are using more electronic newsletters – 82% compared to blogs – 77%.

Graphic source: the PDF report above

20 Evergreen Characteristics of Quality Content

20 characteristics of evergreen content

20 characteristics of evergreen content.

Quality content with evergreen characteristics isn’t just a phrase to be thrown around in order to sell content writing services, it should carry some substance and a sense of reality.

What are the main characteristics of quality content?

Quality content should be able to achieve the following for you:

  • Improve your search engine rankings for the correct search intent.
  • Help your prospective customers and clients make the right decision.
  • Encourage people to visit your website more than once.
  • Give people enough reason to stay on your website.
  • Help people find the right information that can solve their problem.

In this blog post I will cover

  1. What are the chief characteristics of quality content?
  2. How do you define quality when writing content?
  3. What makes your quality content Evergreen?

I personally believe that when a client pays me to write content for him or her, he or she assumes (or at least I assume that he or she assumes) that I’m going to give my best shot.

What is this the best shot?

When my client publishes the content written by me on his or her website, it must achieve the following:

  • Improve conversion rate.
  • Give appropriate information to the visitors.
  • Increase engagement levels.
  • People stay on the website longer.
  • Improve search engine rankings.

These are given. The client doesn’t even have to tell me that the above-mentioned need to be achieved.

I don’t need to remind myself that the above-mentioned need to be achieved.

There are no ifs and buts.

Content quality for SEO is as important as content quality for conversion rate.

For me, these traits, or these achievements, define quality content writing.

So, if you ask me, what are the characteristics of quality content or quality content writing, I’m going to point you to the above achievements.

Is there a quality content definition?

The definition may differ from person to person or content writer to content writer.

For some, the only thing that matters is the search engine rankings.

Some want to be famous on social media websites.

Some hard-core salespeople want to write a tightly-knit sales copy.

Quality content contains all of these characteristics.

A business needs all these things to use content as a highly productive business tool.

One of the main characteristics of quality content is also that it is evergreen.

Yes, technicalities may change but the fundamentals remain the same.

For example, for better search engine rankings, you must keep the needs of your visitors first.

This is the fundamental characteristic: people have a problem, and you present a solution to them.

No matter what algorithmic changes Google makes, the ultimate aim is to find the right information according to search intent.

As long as your content helps Google achieve that, you are publishing quality content that is timeless.

Evergreen characteristics of quality content never go out of fashion

Why I call these characteristics evergreen is because they never change, because inherent qualities in people, in behavior, even the nature of sub-atomic entities, remain the same throughout the ages.

There is a reason why philosophers like Aristotle, Socrates and Panini are still read and admired.

Philosophers like Panini created Evergreen quality content that is ageless

Philosophers like Panini created Evergreen quality content that is ageless.

Their teachings never go out of fashion.

The same is true for the chief characteristics of quality content.

These are the fundamentals.

These fundamentals are not just applicable to writing content, they are applicable to every aspect of your life.

These are like the gospel truths.

The 20 of these characteristics of quality content are listed below.

1. Quality content is relevant to the target audience

Content written for a particular audience always performs better than content written for pretty much everybody.

Write targeted content for a single person or persona

Write targeted content for a single person or persona.

For example, if on my website I write about all sorts of writing including poetry, fiction, sci-fi, eroticism, horror, and whatever, it will become a portal of sorts.

There will be no target audience.

For a business it doesn’t work that way.

Your content needs to be relevant to a specified audience and only then it can make an impact.

Hence, although I talk about writing on this blog, I’m primarily talking about content writing, especially writing quality content for those who have business websites.

Why quality content is important for a business website?

According to the characteristics mentioned above, quality content must improve your search engine rankings.

It must engage your audience in a manner that people want to do business with you.

2. The writing must be professional

Now what does professional mean?

  • The language should be decent
  • There should be no spelling mistakes
  • There should be no grammar mistakes
  • Industry-specific language must be used
  • A consistent style guide must be followed
  • The text must be arranged under appropriate headlines and sub-headlines
  • Shorter facts must be arranged in bullets

3. Focus on a single topic

One of the most important evergreen characteristics of quality content is its level of focus.

Are you writing about a single topic or are you trying to handle multiple topics in a single article or blog post?

Try to keep your content as focused as possible.

4. It should be written in scannable format

Scannable format means your content should be readable without having to read the entire body text.

Even if someone quickly goes through the headlines, sub-headlines and bulleted points, he or she should be able to get the gist of what you’re trying to say.

This is not to discourage detailed writing, it just makes sense to make it convenient for those who don’t have enough time to go through the entire thing.

5. Highlight the benefits of the product or service being promoted

Quality content writing highlights the benefits

Quality content writing highlights the benefits.

What are benefits people going to derive from your product or service?

If you want to hire my content writing services, how am I going to benefit you?

Very few people hire me for my writing style.

As mentioned above, the chief characteristics of quality content are:

  1. It should inform your visitors.
  2. It should reduce your bounce rate.
  3. It should improve your search engine rankings.

These are the benefits. How I achieve these, I can explain in various blog posts and webpages.

But these are the main characteristics when I say I provide quality content writing services.

Ultimately, your business must grow due to my content writing services.

A cool writing style is of no help if I’m not able to grow your business.

People are interested in knowing what they are going to get rather than how great your business offering is.

6. Encourage the desired action among your visitors

What should people do once they are on your website?

Should they fill up your query form?

Should they subscribe to your newsletter?

Should they download your e-book or catalog?

Should they buy one of the products listed in your online catalog?

Whatever you want them to do on your website, you should write your content accordingly.

7. Include valid data and statistics

Use data and statistics to make your content writing authoritative

Use data and statistics to make your content writing authoritative.

People always find numbers reassuring.

How many people in the previous month have used your product or service?

What are the worldwide trends?

How are your competitors doing?

Among all your customers last month, how many of them saw a marked improvement in the concerned aspect of their lives (in whichever manner your product or service is meant to affect them)?

When you mention exact facts, people feel more reassured.

8. Whenever possible, write in the first person

You strike a personal chord when you write in the first person.

This is an evergreen characteristic of quality writing writers have been following through ages.

Personal accounts are always fascinating.

“I had this problem and this is how I solved it” always sounds better than “Peter had this problem and this is how he solved it”.

Also use “This is the problem that you have and this is how you’re going to solve it” rather than “This is the problem Peter has and this is how he is going to solve it.”

9. Quality content is available in preferred format

Although I’m a content writer and my sole focus is on writing, not everybody is crazy about the written word.

These days I post lots of small videos on Twitter and LinkedIn explaining various aspects of content writing and SEO copywriting.

My engagement levels have increased ever since I have started posting small videos accompanying my blog updates.

Maybe your target audience prefers videos?

Pinterest has proved that there is a great demand for images.

Some prefer slideshows and some prefer animations.

You should know which format of content your audience prefers and then create your content accordingly.

10. Quality content changes perceptions

When you convince people into believing in what you believe in, you are changing perceptions.

People come to your website with a certain set of ideas.

But when they access your content, when they read it, you change their way of thinking or at least you influence their way of thinking.

This is what quality content must achieve.

If it is not changing perceptions, people are not going to come to your website and buy your stuff.

11. Encourages people to engage with you and vice-versa

Engaging people in a constructive dialogue is the best way to make an imprint in their minds.

People will remember you more if you engage them, if you ask them questions, if you provide them answers and even when you seek answers from them.

The ability to engage people gives your content an evergreen characteristic of quality.

How is your content considered engaging?

  • It encourages people to stay on your website or blog longer.
  • People feel like reaching out to you.
  • They are prompted to explore other parts of your website or blog.
  • They share your content through their social media profiles and mobile apps.
  • They leave comments.
  • They “like” your social media updates.

12. It’s okay to have a mix of original, curated and aggregated content

Good characteristics of quality content don’t just involve original content.

Don’t have enough time to write?

You can always curate content.

You can routinely aggregate high-quality content from other websites or blogs.

But don’t simply copy/paste that content.

Even if it is just one paragraph, add your own take on it.

In fact there is no use regurgitating quality content that already exists on other websites and blogs.

13. Quality content involves a consistent publishing schedule

Although, frankly, this has less to do with writing and more to do with content marketing, still, the evergreen aspect of your content is more sustainable if you follow a consistent publishing schedule.

If for the next five months you are going to publish a blog post every day, then do so.

If you feel that on certain days you’re going to be busier compared to the other days, you can schedule publishing in advance, but make sure you publish every day.

Similarly, if you want to publish every Wednesday, then make sure that your blog post or article appears on Wednesday.

This is because after a while people begin to expect hearing from you, even unconsciously.

14. Write content around a persona

It is very important to know for whom you are writing.

It gives you a clear idea of what problems to solve in the present piece of content.

Once you know the persona of your reader, you will be able to decide whether

  • You want to use formal or informal language
  • You want to follow a personal or a professional approach
  • You should use industry-specific terms or not
  • You should focus on facts or rhetoric

For example, if you are writing content for a product that caters to teachers and academicians your writing must be flawless, appropriate and must adhere to the proper usage of words and expressions.

On the other hand, if you are writing for a product that caters to youngsters you can use the hip-hop expressions used by them, worrying less about the accuracy of language.

15. Storytelling is one of the most prevalent evergreen characteristics of quality writing

Improve the quality of your writing through storytelling

Improve the quality of your writing through storytelling.

Storytelling creates a context.

It dramatizes that context so that you can visually imagine it and if possible, apply it to your own circumstances.

A story lays bare the problems, tribulations and challenges faced by a person and then how either he or she solves those problems or the problems are solved by your product or service.

Through storytelling, instead of directly telling people to buy your product or service, you present them with a reason.

16. Keep your content constantly refreshed

Keep your content fresh through regular writing

Keep your content fresh through regular writing.

Outdated, stale content fails to attract people.

Just as it is important to constantly create new content, you also need to keep your existing content fresh.

Quality writing also involves rewriting your existing content to bring it at par with contemporary trends and developments.

17. Quality content is search engine optimized

Quality content writing improves your search engine rankings

Quality content writing improves your search engine rankings.

Although quality content is by default search engine optimized, in case the thought hasn’t crossed your mind, don’t ignore this aspect.

When you are publish quality content, why do you publish it?

It is because you want people to benefit from it.

How do people benefit from it?

They benefit from it by accessing it.

A search engine like Google is a great way to find good content.

Even if people don’t actively look for great content, chief characteristics of quality content ensure that Google Discover can find your content.

You may like to read How to optimize your content for Google Discover.

Make sure your content is searchable and written according to Google’s guidelines.

It will make it easier for people to make use of your content and you will also get new customers and clients.

18. Quality content is social media optimized

Millions of content updates are shared on social media and social networking websites like Facebook, Twitter, LinkedIn, and YouTube.

Do social media users find your content attractive enough to share?

Is it possible to share your content on social media and social and networking websites easily?

Content that is optimized for social media websites should ideally be topical because people normally share content around a current topic.

Take care of the following in order to make your content social media optimized

  • Keep shorter page or blog post titles so that they can be easily shared on Twitter that allows just 280 characters.
  • When you are writing blog posts, articles and webpages use quality images. Images often accompany your update, attracting more eyeballs.
  • Focus on different formats for different social media channels, for example, you can create attractive and interesting graphics for Pinterest, informative slides for Slideshare and captivating videos for YouTube.

19. Entertainment is an evergreen characteristic of quality content that never loses its value

Does your content entertain

Does your content entertain?

People love to be entertained.

But what is entertainment?

An avid reader may find reading Nabokov or Camus entertaining.

Some find popular soap operas on television entertaining.

Kids love to hear stories from their elders.

Not only funny articles and essays are entertaining.

Try to find out what would be entertaining to your audience and create your content accordingly.

You don’t always have to entertain, but whenever you can, do that.

20. Show your love and consideration for causes

Your business doesn’t exist in isolation.

It will always function within the circumstantial parameters of the world around you or even across the globe since we are all connected these days.

When you associate your content with a cause whether it is about saving the environment or the polar bears or fighting for the education and health of the underprivileged, people will appreciate it.

Get involved with the causes and then write about them. Or simply create content to raise awareness about your favorite causes.

Please keep in mind that what I have listed above are the “evergreen characteristics” of quality content, I haven’t written about creating evergreen quality content, that would be a totally different topic.

If someone wants to know what the characteristics of quality content are or what are the chief characteristics of quality content, this blog post will help.

Social content marketing strategy and the importance of verified Twitter accounts

Social content marketing doesn’t just involve continuously posting your content on social media and social networking websites. It also means getting attention from the people who are well-known and very active on social media circles. Famous people, well-known people, whose identity can be easily stolen and due to that people can be misled, have a facility to get their Twitter accounts verified.

This blog post on Business 2 Community gives the example of the Twitter account of Shaquille O’Neal which is, of course, verified. Shaquille O’Neal tweeted some good words about the phone company Blackphone, which the company used on its website as a recommendation. This may have brought lots of traffic on the website. Just the fact that Shaquille O’Neal is promoting a particular product can suddenly catapult the sales to crazy levels. Just imagine, a business or a company may have to pay him a few million bucks in order to broadcast the same message if the message is not voluntary.

As you may know, not everybody can get his or her account verified by Twitter. You need to be an influencer in your field, and more than that, there should be a possibility that someone might use your name and your fame to defame you hoodwink people, or simply spread misinformation in your name and cause you harm and expose you to litigations.

While there is not a direct way to leverage verified Twitter accounts, what the above link blog post intends to say is, try to get your product or service promoted by people who have a verified Twitter account and then you can use that particular message as a recommendation.

Again as it happens in content marketing, you cannot suddenly one day wake up and ask a verified Twitter account holder to give you a recommendation. You will need to establish a relationship. You will need to introduce yourself and regularly interact with that person (actually interact rather than just sound like an opportunist).

Applying segmentation to content marketing

Segmentation in content marketing may be creating and publishing content that is very narrowly focused on a particular audience and on a particular topic. You can market content to a wider audience or a narrower audience and sometimes the problem is, you don’t even realize that.

This Content Marketing Institute blog post gives some examples of how you can do content marketing for narrower segments rather than simply publishing and marketing content for a very wide audience. Take an example of a sports channel. A sports channel telecast’s programs on multiple sports such as basketball, soccer, skating and every other sport under the sun (as long as its coverage is available and there is an audience).

In this sports channel there are also segmented programs. For example, how about a monthly recap of the best home runs across the country? Or the biggest sixers in all the cricket ODIs of the past week? Or the biggest sports upsets of the fortnight? Or what about the main highlights of particular soccer matches?

Whenever such segmented content is produced and broadcast, a particular type of audience is kept in mind. Take for example, the highlights of particular soccer matches – the audience for such a program doesn’t have time to sit through the entire matches. But they don’t want to miss out on the great stuff happening on the field, whatever may be the reason. So they would like to have a quick run through. Here is an audience that is interested in sports but does not have time to see the matches.

Segmentation in content marketing can bring focusing to your writing and even conversion rate. Highly focused groups can be converted easily compared to those who just have a generic interest in your subject.

Should you avoid using jargons while writing content?

Using jargon while writing content

There are different opinions regarding whether you should use jargon while writing your content. Many suggest that you shouldn’t because they may intimidate your readers and worse, you may also distract them and send them away.

I don’t have very strict opinion on using jargon. In order to understand my opinion, you need to first understand what actually jargons mean. According to dictionary definition, it is a word or an expression used by a profession or a group of people and it is normally difficult for people outside of that profession or outside of that group to understand.

So while writing content, we need to keep two things in mind while using jargons (if at all we want to use them)

  1. Only people in the industry understand them
  2. People outside of the industry don’t understand them

With this out of our way, we need to know for whom we are writing content. Are we writing content for the industry people or for those people who are not directly related to the particular industry but somehow make use of the things used by that industry.

Take for example software development. Developers have their own jargons. Terminologies like alpha version or beta version may have no meaning for the casual user of that software. Normal people may not have any idea what database normalization is. They may not know what recursion is, or for that matter, even what is an algorithm. What is an ActiveX object?

When to use jargons and when not to use them while writing content?

We will take the software development analogy again. Let’s take two case scenarios.

  1. You are writing content for a company that develops and markets software programming tools for software development companies.
  2. You are writing content for a software development company that sells and markets an accounting software for schools

Content writing for a company developing and marketing software programming tools for software development companies

If you are writing content for such a company, you’re bound to use some jargons because without these jargons you won’t be able to communicate what you are selling and what are the capabilities of your tools. Of course using your tools software programmers will be able to manage their code well and may also be able to reduce their product development life-cycle (again, slightly jargonish) by one-third, but the programmers would like to know the exact features that are being use in the programming tools. They would like to know what sort of libraries are available, what sort of debugging features are there, what sort of flow control logic is used and so on. They would like to know the dirty details because this is how programmers work. So yes, in order to write content for such a company, you will need to use the industry language, the jargons.

Content writing for a company that develops and markets accounting software for schools

A school looking for an accounting software isn’t bothered much about the particular ActiveX components used in the software. The accountant working at the school would like to know how well the software generates the ledgers and the various accounts the school accountant will have to create and maintain. If at all some jargons are to be used, they must belong to the profession of accounting rather than programming. In fact, the content written for the software development company that develops and markets accounting software for schools should be able to convey through its content that it knows about the intricacies involved in keeping accounting books.

In conclusion, jargons are definitely not a no-go zone. Use them, but don’t use them unnecessarily. Certainly never use jargon to impress your readers because, whether they are impressed or not is another issue, they will certainly either get distracted or be put off. While writing content, use jargons when they really contribute towards carrying the discussion forward, otherwise, use simple, friendly and convincing language.