Tag Archives: Content Marketing Strategy

Why 86% of B2B marketers use content marketing?

In an annual study by the Content Marketing Institute titled “2015 B2B Content Marketing Benchmarks, Budgets and Trends” 86% B2B marketers are using content marketing to promote their businesses. The online survey was conducted on 1800 North American B2B marketers, as explained in this Ad Age blog post. Although in this previous blog post of mine you must have read that 93% of B2B marketers use content marketing one way or another. The differences of percentages doesn’t really matter, what matters is, why it is important for this segment of the market to rely on content rather than conventional advertising models. The explanation depends on from where you look at it.

I write content for a living but without hesitation I can say content marketing no longer means creating informative articles and blog posts, although a major chunk of content is written. Content these days can exist in multiple formats including video, audio and graphic, aside from textual. People are consuming content all the time in one form or another. Take for instance social networking websites like Facebook and Twitter. All the time people are posting new updates. They are posting images, videos, sounds and of course text updates. This is content. Without this content these social networking websites have no reason to exist.

Content like this has turned into a medium. Even the search results on Google are examples of content, although it is curated content rather than generated content. But it is content. Since people are constantly consuming this content, rather than existing as a random entity, it has turned into a medium and whenever there is a medium, businesses find out a way to use it for advertising, marketing and promotion. But that’s not the point, the point of this blog post is, why more and more B2B marketers prefer content marketing over conventional marketing?

Is content easier to create and promote? Once it used to be easier to create and promote content but with millions of blog posts and articles being churned out on a weekly basis, this no longer remains the case. It’s not that suddenly there is lots of good content; simply, there is lots of content and it becomes difficult for people to reach what may be useful to them. Nonetheless, whether one likes it or not, without content you don’t exist on the Internet. This is one reason why B2B marketers cannot help using content for marketing.

Another reason is, B2B transactions involve higher stakes in terms of monetary transactions and effort required compared to B2C. Is it easier for you to purchase a single mobile phone from an online retailer or purchase 2000 mobile phones from a manufacturer for your own retail store? Before purchasing those 2000 mobile phones you will need to research and for this research you’re going to have to go through lots of content not just on the manufacturer’s website but also other places. Obviously the manufacturer needs to convince you that there is a market for his product and how your bottom line can be improved by selling the phone from your own retail store.

My content writing services can also be termed as B2B because it’s mostly business owners who approach me to get content written for their websites so that they can make more sales. Although they may not be spending thousands of dollars for my services, my services are critical for their business. So they need to do some research. They carefully need to read through various sections on my website to make sure that they are hiring the right content writer for their business. It’s not just the cost but also the future of the business that depends on a B2B transaction and that is why more and more B2B marketers are using content to strengthen their brand and expand their presence on the Internet.

Differences between Owned, Earned and Paid content marketing channels

In my previous blog post titled “Content distribution/marketing is as important as writing and publishing content“, I wrote about the importance of using content marketing and distribution channels so that you don’t have to depend on the whims of search engines for targeted traffic.

Some of the prominent channels I talked about were:

  • Twitter
  • Facebook
  • Google+
  • Newsletter

Other prominent content marketing and distribution channels that you can use are:

  • Your business blog
  • Improved search engine rankings
  • PPC campaigns on search engines like Google, Bing and Yahoo
  • Banner advertisements on websites and blogs
  • Your own website content
  • Your articles and blog posts appearing on other blogs and websites, and even online forums
  • Press release websites (but only those of repute, not the spammy sorts)
  • Promoted content on Facebook, Twitter and LinkedIn (there are many more such platforms)

This is not a complete list, this is just to give you an idea of the channels you can target in order to market and distribute your content. Among these channels, they are of the following three broad categories:

  • Owned
  • Earned
  • Paid

Below I briefly explain the difference between these categories of content marketing channels.

Owned, earned and paid content marketing channels

Owned content marketing channels

As the name suggests, you own these channels. These can be

  • Your own website content:
    • Information pages
    • Articles and help pages
    • Company, services, product profile pages
    • FAQs section
  • Your company blog
  • Your newsletter
  • Online forums that you host under your own domain name or various other owned domain names
  • Your social media and social networking platforms including YouTube, Facebook, Twitter, LinkedIn, Pinterest, Google+, etc.
  • The mobile phone apps that you may have to make it easier for people to access your content

You are in full control of these channels. You need to build them up from scratch. They require lots of effort but once you have done enough work, the results can be awesome.

How do you nurture owned content marketing channels? Of course by producing high-quality content on a regular basis. Whether you’re publishing a blog, a series of articles for a newsletter, be persistent. Don’t overtly worry about stuffing keywords here and there in order to improve your search engine rankings because this no longer work. Solely focus on quality. Provide useful information. And provide it consistently.

Earned content marketing channels

These channels manifest due to your authority and expertise and the sort of respect your opinion enjoys. These channels can exist in the form of

  • Bloggers and webmasters linking to your content
  • People writing articles and blog posts in response to what you have published on your website or blog, or even elsewhere
  • Your articles and blog posts appearing on other websites and blogs
  • People sharing your blog posts and articles from their own social media and social networking profiles
  • People talking about your content on various online forums and comment sections
  • People including your links in their own newsletters

Of course, you need to “earn” this channel by establishing your authority and proving your expertise. People should want to link to you. They should want to share your content on their respective timelines. They should find your content relevant enough to respond to it on their own blogs and websites. Your content should be so useful that people link to it in order to add more value to their own content.

Paid content marketing channels

If you have enough money, this is the best approach for you. You pay for the exposure. Some of the well-known paid content marketing channels are

  • Google’s AdWords campaign
  • Bing PPC
  • Promoted updates on Facebook
  • Advertising on Facebook
  • Sponsored tweets on Twitter
  • Submitting your content to paid directories
  • Buying link space on other websites or blogs – this is frowned upon by Google but if you don’t care much about how Google thinks about you, go ahead and do it

There might be more channels in this category, or in fact, in all the categories mentioned above.

Which content marketing channels should your business use? There is no set rule. The best would be earned channels because you will be actually investing time and effort in improving the overall quantity of your content rather than trying to get quick results and end up creating lousy content in the process.

But in order to create a space in earned channels often you have to use a mix of owned plus paid channels. As I recently read somewhere if you don’t invest in paid channel lots of your quality content remains unnoticed, that is, there is no use creating it.

The Two Why’s of Publishing Content on Your Website

Why publish content

You are continuously publishing content on your website, right? You have read raving articles and blog posts about the power of content marketing and how it outshines conventional marketing and how it brings inbound traffic to your website without having to spam people. But you know what, content marketing isn’t just about creating and publishing content. You need to have a clear direction. One thing is indisputable: as a business you DO need to publish high-quality and highly valuable content on your website. But what purpose does that content solve? How does it help your business generate more leads and consequently, more business? How does it help your visitors make up their minds, preferably, in your favor?

In order to implement an effective content marketing strategy you need to figure out the two why’s publishing and promoting content:

  1. Why are you publishing content on your website?
  2. Why should your visitors care about your content?

If you are able to figure out these two why’s you have got something really good going on. Let’s go into some detail now if you are not in a great hurry.

Why are you publishing content on your website?

I assume you are savvy enough to know that you need to inform your visitors; you have to lay your cards on the table so that they are convinced you are not holding something up your sleeve. The great thing about having a website is that it is available to everybody 24 x 7 x 365. The bad thing, although it is not a bad thing and it depends on how you organize information, is that people are not able to talk to you. There is a more than 95% possibility that they are visiting your website for the first time. If you are a known brand, you have crossed a major hurdle already, but if you are not, people are not familiar with you. They doubt you. Even if they don’t doubt you, they need some more information about you, about your product, about your service, and about the way you do business. They might be impressed with your website design but when it comes to spending money, people are more cautious. They are interested in words. You need to convince them that you are a genuine business offering a genuine product or a genuine service. How do you do that?

  • Publish content that informs them without manipulating
  • Publish as much information as is needed in order to make a conscious decision
  • Organize your content in such a manner that it can be easily accessed as soon as it is needed
  • Share your knowledge and wisdom so that people trust you

This is one aspect. The above points take care of your business once visitors are already on your website. Your content should also be able to draw more visitors to your website. This can be achieved by creating compelling content that people want to talk about and even share on social media and social networking websites. Your content should also motivate them to sign up for your regular updates so that you can constantly keep in touch with them.

Try to define clear-cut goals for every blog post and article you publish on your website. There should be a well-defined measuring parameter so that you know you are in the right direction. The measuring parameter can be anything. Do people sign up for your newsletter after reading your articles and blog posts? Do you get mentions on Twitter? How many people favorite your article or blog post on Google+, Twitter or Facebook? How many people directly approach you after accessing your content.

These are just my assumptions. Every business has unique requirements so you can draw your measuring parameters according to your own goals and objectives.

Why should your visitors care about your content?

You may care about your content because, well, it is your content and you think it is going to have a positive impact on your business. But what about your visitors? Why should they care about your content? What do they get out of it? Are you offering them something that they cannot get from other websites? Are you creating an experience for them? Are you empowering them? Are you educating them and then letting them decide whether they want to do business with you or not?

Take for instance my website, or this blog. I provide professional content writing and content marketing services. Why should you read my blog posts and my other pages on the website? When I publish content on my website my primary purpose is to share what I know with you. Then after reading, whatever you have learned and absorbed, you can either apply on your website on your own, or you can hire me. I solve two purposes here: display my knowledge and give you a choice whether you want to use that knowledge on your own or you want me to pitch in.

For a successful content marketing strategy it is essential that you are able to define these two why’s before creating 100s of webpages and blog posts and then realizing they mean nothing.

The effectiveness of content marketing can be measured in terms of before and after

Measuring effectiveness of content marketing strategyIt is not often possible to understand exactly how content is impacting your bottom line: are you doing more business due to your content marketing effort?  There is no hard and fast rule and it is extremely difficult to track individual pages and blog posts and then make out how much business they are bringing in.  So how do you rationalize the implementation of the content marketing strategy or how do you monitor its effect?

There is one established fact that content marketing works; what you have to find out is  whether it is working for you or not.  Content marketing is not like a traditional marketing campaign where you just create an ad and then use TV, newspapers and magazines, and websites to disseminate that ad and then analyze various metrics.  This doesn’t work in the case of content marketing.  More than a push marketing it is a pull marketing and it spreads over the long span of time and effort.

So you can have a before  and after scenario that is working for many people with tremendous results.  What was your overall revenue before you implemented your content marketing strategy, or what is your current revenue when you are just about to implement content strategy.  Is there a change, say, during the past four months, ever since you have been paying close attention to your content marketing strategy? This change, if it is there, becomes your metrics that you can use to gauge the success or failure of a particular content marketing plan.

This works in conjunction with shorter, more focused plans.  Take for instance user engagement.  You know you can increase your sales by encouraging use of engagement on your website/blog and also on your social media profiles.   You also know that up till now nothing much has happened.  For user engagement you need engaging content.  So focus on this.  Try to come up with content that encourages your visitors to engage in conversations with you. What drives them? What motivates them?  What excites them?

Not getting enough traffic?  It must be an SEO issue but it may also be due to the fact that you don’t have the right kind of content.  Even if you feel you have got tons of content are you focusing on the right keywords?  Even if you feel that you are focusing on the right keywords are you really covering the keywords that your target customers and clients use?

These are smaller issues (not smaller on their own but in terms of the end result: increasing your revenue) and you can begin with them so that you can measure the effectiveness of your content marketing strategy.  When you see more and more people coming to your website and when you see that they are engaging in conversations with you and among each other (talking about your business, or at least its object/topic related to your business) you know that you have an effective content marketing strategy working for you.

Why your business needs a content marketing strategy

Content marketing strategy

Content marketing fundamentally means spreading your thoughts and messages through targeted content. Strategy comes in when you create content knowing exactly what you want to achieve. Randomly creating articles and blog posts may give you lots of content and it may also get you more traffic but in terms of conversion you won’t see good results because when you don’t know what to do with your content, neither do your visitors. Publishing content without a strategy is like throwing darts in the darkness hoping that one of them will hit the bull’s-eye.

Unless you have a massive advertising and PR budget content marketing is the best tool you have got. It is certainly not a one-week affair. Creating and implementing a content strategy takes time and effort but it is more effective and provides long-lasting results. Your business needs a well-defined content marketing strategy because

  • It keeps your regular communication focused
  • It shows your active involvement in your field
  • It helps you build an attentive community around your business
  • It turns your website or blog into an information resource
  • It improves your search engine rankings
  • It improves your conversion rate
  • It gets you quality incoming/inbound links
  • It turns you into an authority figure (authority figures are more trusted)
  • It gives a reason to your prospective customers and clients to stay longer on your website or blog
  • It strengthens your brand
  • It creates new communication channels
  • It builds a target audience that quickly responds to your questions and business ideas
  • You get immediate feedback from your clients, customers and visitors
  • You develop a ready-made product-launch platform