Tag Archives: Content Marketing

Importance of storytelling in content marketing

Storytelling in content marketing

The importance of storytelling in content marketing

Storytelling is one of the most powerful ways of attracting and hooking audience. A good story has the capacity to capture the imagination of the listener or the reader. You get the reader’s attention from the beginning till the end of the story if it is interesting and means something to the reader.

We all love stories, whether we are telling them, or we are listening to them or reading them (or watching them unfold on Netflix).

This blog post contains a nice infographic on how to create a good story, what really makes a good story.

Storytelling in content marketing is so important that Nike has been hiring people in the role of “Chief Storyteller” since the 1990s.

Other companies like Microsoft and IBM have also shifted towards telling stories instead of simply promoting their products and services.

A good thing about storytelling is that when people come across good stories, they don’t just listen to them or read them, they also share with the others. Every good story has the potential of going viral.

Consumers are more likely to respond to stories than simple marketing messages. They are engaging. They are captivating. They are relatable. They can easily explain concepts that are difficult to explain otherwise.

Storytelling sets you apart

There is a plethora of choices available to consumers these days. Take a simple product like talcum powder. There may be scores of varieties to choose from. If 19 talcum powder companies simply extol about what their talcum powder can achieve and how great the smell is, and one talcum powder company tells stories about how people’s life changed with their talcum powder, you can easily guess which talcum powder people are going to purchase more.

Another important aspect of storytelling is that it allows your business to add a human element to your content marketing. You are not continuously blabbering about the greatness of your product.

You actually tell people why your product is great by narrating stories of people who have used and benefited from your product.

The characters that you use in your storytelling are relatable because they come from day-to-day life. Your narrative no longer remains boring.

It can draw people to your messaging. People begin to believe and understand that behind your product, there are actual people whose lives are being changed with your product.

Instead of using figures, data, and facts to tell people how great your product is, your business can use the power of storytelling to actually show it to people what wonders your product is working. Suddenly there are faces in the story. There are names. There are incidents. There are anecdotes. There are pleasing ends.

What is storytelling and how you can use it as a powerful content marketing tool for your business?

The importance of storytelling lies in the fact that people can easily relate to stories.

This mandates that you tell your story to the right audience. If people cannot relate to your story, your story isn’t effective.

Every story has a plot. It has characters. It may have a hero, villain or in adversity.

There is a conflict, there is a climax and then at the end, unless it is a horror story, a resolution.

When you are storytelling for content marketing, you tell stories of individuals who have changed their lives for better, because of your business.

It doesn’t always have to be a story directly connected or related to your product or service.

A water purifier company in India these days tells stories of different communities struggling to get drinking water.

The company doesn’t directly promote its water purifier. In the end it simply says that the story has been sponsored by the waterproofing company.

Personally, I don’t agree with the central logic of their stories because the underlying theme is that instead of pressurizing the municipality and the government to supply clean drinking water, the stories encourage people to reconcile to their fate and then ultimately, start using a water purifier.

There is another story of a remote Indian village where people live in a desert and there is scarcity of water. They show a city dweller taking a shower and then they show a villager using a tiny fraction of the water wasted in the shower, to drink. Then in the end, there is a message from the bank that they finance projects that undertake challenging tasks such as bringing water to remote desert villages.

In the above link, the writer says that even the darker shades in the stories shouldn’t be hidden because they help you connect with the audience.

Suppose, to promote my content writing and copywriting services, I write a story about this individual who is losing all his business because the writing on his website isn’t up to the mark.

The conflict can be that this individual doesn’t consider writing important. He thinks that since his website is very attractive to look at with great images, graphics and animations, his customers should feel impressed and then buy from him.

His website doesn’t convert. He doesn’t get targeted search engine traffic.

Disillusioned, he is ready to give up. To make matter worse, he has taken to drinking and is even on the verge of getting a divorce due to his financial-condition-related mental stress.

Then, someone suggests, since there is nothing much to lose, why not try changing the copy of the website and see what happens.

Then I tell how I go through different interactions with this individual and completely revamp the writing on his website.

Within a couple of months, both his conversion rate and search engine rankings improve, and his business begins to pick up. He stops drinking. His marriage is saved.

Many business owners will be able to immediately relate to the story.

What about if you want to promote a food delivery app?

Wouldn’t it be better if there is a blog post in the form of a story about how a person desperately needed food during an ungodly hour? Then you tell how, because of your app, he was able to order food and save the day.

Content these days is the cornerstone of all marketing activities. Storytelling can help you stand out in a world where almost every company uses content marketing to reach out.

Is publishing less content good for your content marketing?

Is publishing less content better for your content marketing

Is publishing less content better for your content marketing?with the funeral me

This Forbes update says yes. Gary Vaynerchuck, on the other hand, says you should publish as much content as you can possibly publish because ultimately, who decides the quantity?

I am often approached by clients who, although want to benefit from publishing high-quality content on their websites and blogs, don’t have much budget.

Consequently, they want to pay less for my content writing services. I politely refuse their work.

I agree with the Forbes article, and I also agree with Gary.

Mindlessly publishing content isn’t profitable, especially when you have limited budget, but you should publish as much as you can and there is no clear definition of what’s more and what’s less.

If you have a website or a business blog, you may publish 1-3-4 updates every week, or even less. For an average business website or blog, this is a good number.

But if you publish an online news magazine or newspaper, you publish 30-40 updates in a day.

So, how much content you must publish depends on your business and your capacity.

Gary in the above link says that don’t worry about the quality and keep on publishing. His logic is, unless you regularly publish, you are not going to improve your quality. Again, I agree.

But this is applicable when you are not paying. For example, he seems to be creating most of his content on his own and even if he is not creating a big part of content on his own, he must have enough money to pay good content creators.

Even for my own content writing blog, I don’t have to worry about the quality of every post. Sometimes, I just want to publish something random and I do that. This is because I’m not paying anyone. It hardly takes me 10-15 minutes to write a quick blog post, like this one.

If you’re paying for every piece of content, you need to be mindful of its quality.

Therefore, if the client has a smaller budget, I advise him or her not to go for a certain number of updates on the website and the blog. Instead, just focus on very few updates, but very good and very relevant updates.

This is what the Forbes article suggests. Instead of trying to publish every possible content idea and trying to cover every possible publishing platform, pick and choose your battles and then stick to them.

The article rightly says:

Whether you’re a small business owner who is doing the work yourself or a large brand with a dedicated marketing team, this approach on a social network can be overwhelming in resource drain without garnering much of a return.

My suggestion is like this:

  • Have a target for your blog or website: Maybe 20 webpages for your main website and then 150 posts on your blog every year.
  • Once your target is met and if you have more budget, then focus on other publishing platforms.

Initial thrust is definitely needed. It’s no use publishing highly remarkable blog posts on which you spend a couple of weeks on research in the very beginning unless you have a good marketing budget.

In the beginning, you can also publish less than remarkable blog posts that give you some organic exposure on search engines and then you can reduce the quantity and start focusing on quality.

Just hired a professional content writing service? How to benefit the most

How to benefit from the content writing service you have hired?

How to benefit from the content writing service you have hired?in the taken

Have you just hired a professional content writer and wondering how to benefit from his or her content writing service?

Deciding to hire a professional content writing service is a good decision for your business. Your content quality is going to improve remarkably. You will be able to publish high-quality content regularly.

You may like to read: 5 reasons you need to hire a content writing service.

Just because you have hired a professional content writing service does not mean your job is over.

Remember that the content writer writing for you, no matter how good he or she is, does not have the sort of business experience that you have in your field.

After all, why do you want to publish content on your website or blog?

Why do you want to publish content?

Why do you want to publish content?

An unabashedly simple answer would be to improve your SEO.

Nothing wrong in that, but simply improving your SEO doesn’t get you business.

Providing quality content to your prospective customers and clients does.

Hence, you don’t want content just to improve your SEO, you also need content to constantly engage your audience.

You want to share your knowledge with them.

You want to tell them that you are capable of delivering what you are promising.

You have to showcase your successes.

You have to explain how you deal with challenges.

You know how you can deliver your promises.

You know what your successes have been.

You know what challenges you have overcome.

You need to share all this with your content writer.

Listed below are a few steps you can take to derive full benefit from your professional content writing service:

Have a clear idea of what you want to achieve through the content writing service you have hired

Have a clear idea of what you want to achieve with your content writing projects

Have a clear idea of what you want to achieve with your content writing projects

This is very important.

Again, of course, you want to improve your search engine rankings, and who doesn’t?

But this is not the only reason why you have hired a professional content writing service.

Content writing and content publishing is all about creating a formidable brand presence.

When people visit your website or blog, they should get an impression that yes, this is a serious business website I’m visiting.

Businesses and individuals want to partner with thought leaders who have an authority over their field.

I have explained in this blog post how to build thought leadership with authoritative content writing.

Take your own case: assuming you’re looking for quality content that can help you establish yourself as a leader in your field; would you go with an inexperienced, unknown content writer or someone who is known for a unique writing style and has made a name for himself or herself as someone who can deliver results?

If you want someone to hire you, do you really feel that you deserve to be hired?

If the answer is an emphatic yes, this should reflect through your writing.

Hence, have a clear roadmap.

Why do you want content?

Do you want to improve your conversion rate?

Do you want to create an engaging presence on social media?

Do you want to run a successful email marketing campaign?

Do you want people to download your case studies?

Do you want to improve your search engine rankings for relevant keywords and search terms but at the same time, also improve your conversion rate?

Get actively involved in the process of content writing

Get involved in the process of content writing

Get involved in the process of content writing

The content for your website is not a commodity.

It is not a product.

It is not something that you pay for, get it, and publish it, assuming that your content writer is going to write exactly what you’re looking for.

In many cases, clients send me just a list of the web pages they want.

They are so disinterested that even for the main website content – homepage, services page, about us page – they want me to come up with good, convincing content.

Disinterested in the sense that they simply want to fill up “impressive” content without wanting to say something unique.

They think that since I’m a good content writer who can incorporate important keywords and key phrases and at the same time keep my writing professional, all they need is just to tell me what pages they want, and I can handle the rest.

Also, since they have internalized the notion that they are not offering something unique and hence, what needs to be written for their website can be picked from other, similar websites, their own input is not needed.

Sure, if I have experience in a field, for example web design, Internet marketing, digital marketing, software development, mobile app development, and even content marketing, I don’t need much help and I can come up with convincing content on my own, but if you want something unique, something that helps you stand out, then you must get involved.

You must present your unique perspective.

You must help me render a unique voice to your website content.

How can you do that?

Tell me what makes you special.

Don’t use general expressions.

What’s so special about you?

What defines you?

What motivates you?

What sort of team members do you have?

What types of projects you have worked on so far?

What are the tools – digital, physical and intellectual – that you have but your competitors don’t?

These are important bits of information.

Have faith in your content writer once you have hired a professional content writing service

Have faith in your content writer

Have faith in your content writer

You may say that this runs contrary to the concept of getting involved with your content writer or your content writing service, but it is not.

Sure, your input is needed.

But an experienced content writer knows what works and what doesn’t.

This is why he or she is a professional content writer and you have hired him or her.

In case you have hired a content writer just so that he or she writes what you feel he or she should write, you need a steno, not a writer, and especially not a professional content writer.

If you’re going to control how the content must be arranged, how the sentences must flow, and what words to use (aside from industry-specific words and phrases), you just need a driver, you don’t need a guide.

You need a mason, not an architect or engineer.

An experienced content writer knows how to write for different industries.

He or she knows what works and what puts people off.

He or she also knows what is good for your SEO, but at the same time, is also good for your conversion rate.

The point is, trust your content writer.

Focus on providing value rather than simply filling up your website with content

Provide true value through content writing

Provide true value through content writing

You will be wasting the skills of your content writer if you simply want to fill up your website or blog with “SEO friendly” content.

When people visit your website, every word counts, every sentence counts and so does every paragraph.

Even when they’re not consciously doing it, people are constantly evaluating the way you talk to them.

Also, when they come across your links on search engines (maybe even at 53rd position) they expect you to give them what you have promised in your listings.

For example, if you have found this particular link on Google when you have searched for “how to make best use of the content writing service you are working with”, or something like that, you should be able to learn exactly that.

You shouldn’t feel cheated.

You must feel well served by the link.

This is the entire purpose.

When people come to your website, they should have a sense of respect for you.

They must value your knowledge and your wisdom.

They must feel that you have their good in your heart.

This can only be achieved when you deliver value through your content writing.

Don’t stop your content marketing once your customers have bought from you

Content marketing to existing customers

Content marketing to existing customers

In its truest essence, content marketing is all about building relationships and when you build relationships, you don’t put a stop to your relationships once some basic job is done.

The purpose of content marketing is to positively engage your prospective customers and clients so that they feel aware enough and consequently, feel motivated enough to prefer you for their next purchase, over your competitor.

According to this study, 50% of small and medium-size businesses have revealed that half of their revenue comes from repeat customers. Other studies have shown that loyal customers are worth 10x as much as first-time customers. A 5% increase in customer retention can increase your profitability by 75% (source).

Hence, this blog post rightly suggests that you shouldn’t stop your content marketing targeting them once your customers have purchased from you.

In fact, since they have purchased from you, they have a positive perception about your business. They are familiar with you or your business name.

Through spending money on your business, they have shown their confidence in your ability to deliver. They trust you. They are more receptive to your messages and communication.

How do you engage your existing customers through content marketing?

Almost all of your customers share their email ids when they buy from you for the first time.

After getting their permission, you can add their email addresses to a mailing list through which you can keep in touch with them regularly.

But they wouldn’t like to hear from you for your chitter chatter. They will appreciate communication from you if you have something valuable to offer.

This is what I would suggest you can do to constantly keep in touch with your existing customers:

  • Send them a nice thank you email once they have purchased for the first time.
  • After a couple of days, you can send another email asking them if they have faced any problem using your product or service.
  • After a week, send an email asking for their feedback. You can use a custom online form to allow them to leave your feedback as easily as possible.
  • After another week, give them an opportunity to connect with you using a social networking apps or platform.
  • In between, if you have come across an interesting article or blog post, or if you yourself have published an insightful article or blog post on your own website, you can share the link with them hoping that they find it useful.
  • Send them an offer if you have got something similar to what they purchased from you.

Outside of email, maintained an updated FAQs section in case they have some questions regarding their purchase.

You can also publish tutorials on how they can benefit the most out of their purchase from you.

You can go on publishing content targeting your existing customers.