Demystifying Medical Content Writing

medical-content-writing

So what exactly is medical content writing? Medical content writing, also known as medical communications, scientific writing or scientific communications, refers to writing and communicating complex, technical ideas in a clear, concise, credible and compelling manner. Essentially, it means transforming scientific data into readable content. Medical content writers work on raw data and turn it into specialized documents for a range of readers. The technicality and complexity of a document depends on the target audience. For example, a medical content writer may write up a short, informative piece on the release of a new asthma drug for a lay audience that mostly consists of consumers suffering from asthma. He/she may also write a fairly complex piece communicating to clinicians on the availability of a new drug. It involves customizing data and information for diverse audience.

Bought a digital thermometer recently? Did you notice the information leaflet inside? What about those brochures you picked up at the hospital informing you about their latest services in nutrition and dietetics? Or those flyers you saw at the chemist about a new cold rub? Remember reading the latest reports about a clinical trial of an insulin inhaler in the daily newspaper? What about all those health articles and tips you read on consumer websites? All these are examples of medical content writing.

Medical content writing is basically of two types:

  1. Scientific writing/regulatory writing
  2. Non-scientific/marketing writing

Scientific writing/regulatory writing is the creating of documentation required by regulatory agencies in the approval process for drugs, devices, therapies and other medical products. Regulatory content is complex and technical and involves the use of standard documentation protocols.

Regulatory content writing includes:

  • Clinical study reports
  • Regulatory submissions
  • Ethics submissions
  • Protocol documents
  • Investigator brochures
  • Standard operating procedures
  • Nonclinical reports

Other scientific content writing includes:

  • Publications and presentation abstracts, and papers and research presentations for conferences, seminars and workshops
  • Posters
  • Research documents –research reviews and reports
  • Medical education documents –online study materials and PowerPoint presentations for physicians and healthcare professionals
  • Physician speeches and presentations
  • Slide kits
  • White papers
  • Case studies

This kind of content writing usually involves writers with an advanced science/medical/pharmacy degree (though there may be exceptions in that journalism majors may also be doing this kind of writing).

Non-scientific/marketing content writing involves producing clear, effective and compelling communication for audiences like healthcare professionals, patients and consumers. It involves communicating ideas in a simplified, strategic manner. Usually people with journalism/English major are involved in marketing medical content writing.

Marketing documents include:

  • Advertising copy for hospitals, clinics, healthcare organizations and pharma
  • Patient education materials
  • Proposal writing
  • Training manuals
  • Public relations material
  • Posters, brochures, flyers and newsletters
  • Internet content
  • Blogs

Apart from scientific and marketing medical writing, one may also be involved in producing health content for newspapers and magazines.

Medical writing is a challenging and specialized domain of content writing. It involves not only clear and concise writing skills but also complex reading skills as writers translate medical jargon into easy-to-read-and-understand content. While a science degree is an asset, it is not mandatory. One can be a mass communication graduate and still go on to do medical writing if one has sufficient interest in the medical/health-related fields.

Note from Amrit: Namitha has written this blog post as a guest blogger and her writing represents knowledge and experience in the field of medical content writing.

 

 

Writing content based on customer-centric SEO strategy

Customer-centric approach for writing SEO content

Is your content writing customer-centric SEO-based or you randomly go on writing and adding content to your website or blog just to cover the keywords you think people must be using to look for your business? There is nothing wrong in preparing your own list of keywords – both small combinations and longtail keywords – and for all you know, since you are an expert in your field, you may very well know what your prospective customers and clients might be looking for, but in many cases I have found, people have no idea.

Most content writing is done to improve search engine rankings

No matter how holistically I look at my content writing and content marketing services, 70% of the clients hire me to improve their SEO. I don’t mean to say that it is less of a service, but rather than worrying about their conversion rate, they worry about their search engine rankings, which, in itself is not bad, but it is definitely bad if you’re trying to achieve this at the cost of the quality of your content.

If I want to make a priority list of things to keep in mind while writing your business content, here is my sequence goes, with number one being the most important thing:

  1. Highly useful and topic-centric content that is well-written.
  2. The content highlights all the benefits of the product or service people should buy that product or service for.
  3. User engagement and two-way communication should be facilitated by your content.
  4. Content writing with high conversion rate. I put it at number four not because conversion is less important than the three points listed above, it is because if you take care of the above-listed three points, conversion automatically begins to manifest.
  5. Improved and higher search engine rankings. It is the same as improving conversion rate – if you take care of the above-listed three points – 1, 2 and 3 – your search engine rankings automatically improve. SEO content writing basically means high-quality content written to inform and engage your audience, using the language your audience is comfortable in.

Aligning content writing with your customer-centric SEO strategy

Why do you want to improve your search engine rankings? Don’t laugh, I really mean to ask this question, why are you bothering with SEO? The obvious answer is to get traffic for the right keywords. What are those right keywords? The keywords that you think people are using in order to find your product or service. Are you using any tools to find what keywords people are using? Are you asking those people what words, expressions and phrases, and even questions people are using in order to find what you are offering? Yes, people do type in complete questions like “where can I get an expert content writer for my industrial legal services website?” or, “when I am in Casablanca, which is the best taxi service I can hire?”

This is why I always advise my clients, don’t focus on particular keywords, focus on the answers you need to provide in order to help people become your customers and clients. When you provide answers to the right questions, on your own you begin to improve your search engine rankings.

How to follow customer-centring SEO strategy while writing content?

One thing you can do is, ask people straight away. While making people fill up your contact form, ask them how they found you and if they used the search engines, exactly what keywords they used? Not everybody will respond, so make it an optional field, but some will. You can also ask people once they have become your customers and clients because then they are more prone to replying to detailed queries.

You can ask people face-to-face. Ask them what problems they are facing? Even if they seem to be using bizarre words, note them down – you will be surprised to know how many people actually use those bizarre words.

Obviously this is not going to be a one-day or a one-week, or even a one-month project. It may take time to cover all the important keywords that people are using in order to streamline your SEO process through strategic content writing.

Can you optimize your web content writing for search engines as well as users?

Is it possible to optimize your web content for search engines and at the same time for human users? This is a perennial question for people constantly worrying about how to write web content. No matter how much you deny, you need content from both ends of the spectrum – you want your content to convert and you also want your content to rank well on search engine result pages.

This blog post by Umair Qureshi rightly says that both can be achieved, and I personally believe it is not even a big deal as long as you stick to your topic. Nonetheless, he has included in the blog post a nice template that you can use in order to optimize your web content both for search engines as well as human visitors or users. This is how the template looks:

Template for creating search engine optimized as well as user-friendly web content

In the image he has taken an example of chocolate donuts from Mary’s bakery. He has shown how to create your headline and where strategically to use the key phrase “chocolate donuts” and its various combinations at strategic locations.

This is a standard procedure to write an optimized webpage without spamming the hell out of your content. The basic idea is to use your keyword or expression in such a manner that it is fairly represented from within your content without over-using it. You can also use its various versions. For example, if I want to optimize this particular blog post for “web content optimization” I can use various combinations such as the whole thing, then “web content”, then “content optimization” and then somewhere “web”, somewhere “content” and somewhere “optimization”. The above-mentioned template is a nice starting point. You can create your own by referring to this one.

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Still not blogging? Here are the 10 reasons you should

Reasons to have a business blog

“There are actually people who are not blogging for their business!” exclaimed one of my social media marketing clients recently who often outsources his content writing needs to me. Sometimes you get across the advice “blogging isn’t for everybody” and people end up interpreting it all wrong.

When someone tells you “blogging isn’t for everybody” it doesn’t mean your business doesn’t require blogging. What it means is, not everybody can handle the level of commitment required to run a successful business blog. Having said that, yes, there are many businesses that don’t require a blog and still experience lots of success but then there are many people who can spend 5 minutes underwater without running out of breath and drowning themselves – exceptions are always there and if you want to be an exception, well, it is your choice.

While you may have your own reasons not to have a business blog, here is a nice link that gives you 10 reasons why you should. Some of the reasons are…

  1. Make money: In one of my recent LinkedIn blog posts I wrote there are different ways you can make money from your blog and you don’t always have to rely on third-party advertisement networks. So yes, if you want to make money, blogging is one of the best ways to do it, though it requires lots of hard work and commitment.
  2. Become a better writer: A good thing about blogging is you don’t have to mind much about how you write. It doesn’t mean you run amok and use whatever sort of language you want to use, but you can relax and let your guards down. What am I saying? Instead of becoming a better writer, am I advising you to become a worse writer because nobody is judging your writing on your blog? No, what I’m saying is, on your blog you can write without fear so it can be a good writing practice. Business blog, on the other hand, needs to be professionally written but still, it can have your personal touch.
  3. Build an audience and also your own broadcasting platform: Once you start publishing a blog regularly people will start coming to your blog regularly. This will help you build an audience and wherever there is an audience, there is a broadcasting platform. You can use this platform to build your brand and hence, your business.
  4. Become an expert in your field: Provided you are serious about your business blog, you will be constantly sharing your expertise and in order to share your expertise, sometimes first you need to gain that expertise. Sometimes I learn new content writing and content marketing concepts while gathering material for my blog posts.
  5. Get new customers and clients: People who regularly come to your blog trust you more compared to those who don’t. Many among your regular blog readers will gladly become your paying customers and clients provided you have something valuable to sell.
  6. Improve your search engine rankings: Well, this point is not present in the link above, but this is one of the main reasons why most of my clients approach me to write content for their blogs – they want to improve their search engine rankings and yes, a business blog can definitely help you achieve that. This is because when you have a blog, you eventually end up creating lots of focused content and it is the focused content that enjoys higher search engine rankings.

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Content writing for Google Pigeon Update and local SEO

content writing for Google pigeon update

Content writing can have a big impact on your local SEO no matter what updates are going on at Google and other search engines. According to this Search Engine Land report, The Google Pigeon Update was intended towards improving local SEO giving more relevant and accurate local search results that are “tired more closely to traditional web search ranking signals” (frankly, I was unable to understand this, can anyone help?) The updates were mostly for US English searches targeting US local SEO and SEM sectors. Later on it was also expanded to the other regions of the world. My focus would be the content writing aspect of local SEO vis-a-vis this ongoing debate on the Google update.

Since the Google Pigeon Update is more focused towards improving local search algorithms, it was difficult to ignore the business directories that mostly cater to local businesses, for example in India we have IndiaMart and many more. Last year, the local review site Yelp had complained that the Google search results were ignoring its results and SEO advantages it had enjoyed so far, and were pushing Google’s search results ahead of local business and review directories. This seems to have been corrected in the Pigeon Update and Yelp again has attained its SEO advantage. In a blog post last month, Shelly Kramer posted a review of the impact that Google’s Pigeon Update has had so far on different businesses and their SEO positions.

Content writing for Google Pigeon Update in particular and local search results in general

Give and take everything revolving around search, eventually it is content writing that impacts your rankings. It’s mostly your content that decides (of course there are scores of other factors but mostly it is your content) what sort of search rankings your website or blog is going to enjoy. Anyway, how do you write your content for the Google Pigeon Update in particular and local search results in general? Here are a few things you can do:

  1. Talk about your locality as much as possible. If you provide computer repair services in and around, say Pigeonburg (no such locality as far as I know, so don’t try to look in Google maps), create lots of content talking about your computer repair services in and around Pigeonburg. Write about the various events taking place in Pigeonburg and connect these events to your computer repair services. Routinely write about Pigeonburg and computer repair services.
  2. On your social media profiles try to create a community of Pigeonburg residents who would be interested in your computer repair services by posting highly relevant content that would interest people in Pigeonburg.
  3. This is not related to content writing, but you should also get your business website listed in as many Pigeonburg online business directories as possible because as mentioned above, the business directories are given more preference over natural results.

Content writing for local SEO is not much different from writing content for any other topic in order to optimize it. You just need to talk a lot about your locality – in the right context – and then also incorporate the keywords relevant to your business.

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