Category Archives: Business Development

What does content marketing actually mean?

Content marketing is one of the most popular buzz words these days on the Internet and surprisingly, it gets more traction than content creation, without which content marketing has no purpose to exist.

So what is content marketing?

It basically means promoting the right kind of content in front of the right kind of audience. Content is king is a clichéd expression but it has never been truer. Whether it’s the search engines or the social media websites, they survive and thrive on content: whatever format the content has. But is content marketing as easy as this?

Hardly. To create a solid content marketing strategy, you need to clearly define your audience, and have a lucid perception of what sort of content would tickle their buying buds. Whom do you want to target? Customers, clients, subscribers, advertisers or visitors who devote a fair amount of their attention upon your advertisers? Then you start creating content accordingly. If you are a web design company you want to attract prospective clients who would be interested in buying your services. If you are a content writer or an online copywriter (like yours truly) you would like to attract people who would want to hire you as a freelance writer.

In the early 2000s for nearly two years my website came on the first spot on Google for the word "web designing" because I had generated lots of content around this phrase. The problem was, my website mostly attracted people who wanted to learn web designing rather than hire me for their web design projects. The targeting was all wrong.

So when I started creating content for this website it was constantly on my mind that I shouldn’t end up attracting just "aspiring" content writers and work-at-home people who wanted to do something in their spare time. My content should attract prospective clients. Well-orchestrated content marketing can achieve this for you.

Once you have identified your audience and have created a significant number of blog posts or web pages, you must start promoting and marketing your content using the following methods:

Opt-in email marketing: This is one of the oldest, and still one of the best ways of getting your word around. When people are on your website or blog encourage them to subscribe to your email updates so that they can receive the content you publish without interruption.
RSS feeds: Encourage people to subscribe to your RSS feed by prominently displaying the RSS button on your website or blog.
Social media, networking and bookmarking websites: Such websites can bring you tons of traffic. These websites include FaceBook, Twitter, Digg, Delicious, StumbleUpon, etc. They may seem to be bringing lots of random traffic (and increasing your bandwidth costs in the process) without generating much business but they certainly increase your visibility and help you strengthen your brand presence.
Online forums: Yes, they’re still popular and get lots of traffic from search engines.
Guest posting and commenting on other blogs: Find blogs in your niche. Write guest blog posts for them (something I have never been able to do actually) and participate in their comments section. Again, this may not bring you direct customers but it does generate buzz and this leads to customers and clients.
Search engine optimization: Some people believe in SEO and some don’t. The most logical thing to do is, produce highly relevant content using keywords your prospective customers and clients would use as search terms on search engines. This can draw lots of relevant traffic to your blog or website.

Content marketing is an ongoing process simply because there are always people competing with you. Ignore it for a few months and you’ll realize you almost have to start it from the beginning, unless you’re a celebrity.

When do you need content writing services?

Why do you need content writing services?

Here are a few reasons:

You need good-quality content on an ongoing basis. As I said, it does you no good to just have 12-20 pages on your website and then wait for the business to pour in. A lot of search engine traffic is lapped up by websites that constantly publish new content, because basically that is what the search engines are looking for. They crawl and index millions of pages on daily basis to make sure their users don’t get stale content every time they search for a particular topic.
You want to improve your search engine rankings. Suppose you are a professional content writer working alone or running a service. With thousand of websites providing the same service, how do the search engines know that your website must be highlighted when people are looking for a good content writing service? They go through your various pages and then evaluate your significance both according to quantity as well as quality. Lots of content definitely improves your keyword density and also increases long tail traffic to your website.
You want to run a successful blog. Your blog not only improves your search engine rankings it also helps you establish your authority. If you continuously publish useful posts (related to the theme of your business or passion, of course) you develop a dedicated fan base that eventually gives you loyal customers and clients. Some also prefer to sell advertising once their blog traffic picks up.
You want to increase traffic from social media and social bookmarking websites. Content thrives a lot on social media and social networking websites. If people find your links useful they love to promote it and bookmark it.

Well-written content is the backbone of the entire Internet activity. May it be videos, images or text, it’s basically content that gets promoted and consumed. As a writer, for me what matters is the written content, and fortunately for me and other content writing services providers, it’s the written content that rules the roost.

Sometimes you don’t get paid for your online copywriting job, big deal!

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Once in a while clients don’t pay the remaining amount once I’ve delivered all the content. While trying to find the folder of a repeat client on my PC I came across a few folders belonging to clients who simply vanished after getting their online copywriting job done. The only saving grace is that I rarely start work without taking an advance. As mentioned on this advance for copywriting work link, I charge 100% if the total estimate is less than or equal to $100, 50% if it is between $100 and $200, and 40% if it is more than $200.

So does it make me bitter when clients vanish without paying the remaining 50% or 60%? Of course I feel bad, but no, I don’t become bitter and consider other clients suspiciously. First of all, it rarely happens. Ever since 2004 (when I stopped designing and developing websites and started writing content for websites) I have served more than 300 clients (according to the number of folders I have on my laptop currently) and among these it must be just 15-20 clients who didn’t pay the money they owed. So it is hardly a worrying trend. I wasn’t worried even when I think my 3rd client used the content and never paid the remaining amount.

Second, it gives me a psychological level playing field. Some clients are suspicious: what if I take the advance and never deliver? Most of the clients are overseas and it will be very difficult to chase me (legally or physically) in case they pay the advance and then I vanish or stop responding. Very valid fear and I try to assuage it by encouraging them to go through my website, my various blogs, my social networking profiles and search for my name on Google. I couldn’t have survived by taking advances and not delivering content. About the level playing field thing – if they are still doubtful, I tell them that I too have the same fear. What if I deliver the content and they don’t pay? Just like them, even I cannot chase them, and like me, they don’t even have an extensive profile on the Internet. So I’m at a greater risk.

Why did I start writing this post? It’s because of the writers I work with. Almost all of them are so cautious about getting paid that it begins to sound cheap after a while. They don’t ask what sort of work I’m going to give them and what must be their level of writing skill. They ask, “When are you going to pay, how you are going to pay, are you actually going to pay?” Imagine if I start asking such questions from my clients. Will I get work from them? Fat chance.

The reason they give is that they have had a “bad” experience. Well, when you work on your own you do have bad experiences but it doesn’t mean you carry your frustration out on the person who is trying to give you work. I don’t work with such writers unless they are exceptionally good.

Increase your sales and conversion rate by writing useful content

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Content doesn’t just mean text full of numbers and hypothetical statements. It needs to solve a purpose, your visitors and prospects must find it useful. After all people don’t visit your website or blog out of some altruistic reason — they are always looking for something, whether it is information or entertainment. If they don’t find your content useful, if it doesn’t appeal to them, they are going to leave your website quickly without doing business with you, and they are never going to come back if they remember you or your website. Whenever somebody visit’s your website, he or she is thinking, "What’s in there for me?"

But how do you make your content useful; how do you make it cater to a particular need? It’s very simple — by putting your visitors’ interest first. This may seem like a cliché beaten to pulp by various "copywriting experts" but you know what, consider it a miracle, but it really works. Whenever you are creating content for your website, or whenever you are getting it written, keep in mind what you can offer in the best manner and how it can help your visitors. A few days ago I wrote about instilling confidence and trust with your copy. If your visitors can trust you and have confidence in what you have to say they are not apprehensive when they have to purchase a product or service from you. This trustworthiness can be established by encouraging your visitors to come to your website again and again, and this can only be achieved by providing something extremely useful and informative, and on a regular basis. Once trust is established they buy from you even if you don’t ask them to and simply mention that you offer a particular product or service.

Every product or service has a niche market and people are constantly looking for useful information. Let us assume that you sell an accounting software. Instead of mentioning on every second page of your website or blog how great an account package you’ve got, you can publish interesting trivia about your product. Recognize your market and generate content accordingly. If you are targeting small businesses with not much knowledge about accounting and bookkeeping you can publish lots of tips and tutorials on how to easily maintain books with your accounting software. You can also talk about various accounting procedures and how your software tackles them. You can publish objective reviews of other accounting software products so that people can compare and make educated decisions. You can also publish cheatsheets that make it easier to use your software. Sky is the limit when it comes to creating useful content around your product.

The same goes for a service that you provide. Take for example my online content writing service. You may think what is the use of publishing content that helps others become better content writers and online copywriters? When I am sharing my knowledge and experience I am establishing my authority. I agree…90% of my visitors must just be coming to learn content writing and copywriting, and I’m really glad, and humbled, that I can teach them something, but the remaining 10% can see how much I know about content writing. By going through various pages and blog posts they can make out that I can improve their conversion rate as well as search engine rankings by my writing experience. I may not be one of the best writers on the Internet but I definitely know what I’m doing and I abundantly share that on my website.

By constantly generating highly useful content I also increase my chances of getting linked to by other Webmasters and bloggers and consequently, increase traffic and search engine rankings.

Creating useful and valuable content may seem like an uphill task in the beginning but you will find in the end that it is genuinely rewarding. You increase your goodwill, you strengthen your brand, and you encourage people to pay close attention to what you’re saying and offering.

Why it pays to have your own business

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The more I read about the economy the more relieved I feel for having my own business. Hasn’t the economic downturn affected my online writing business? Sure it has, but I’m not worried about losing my job. I just need to market more, I just need to put more relevant content on my website, and I’m already doing this and it is already showing positive results. In fact, although I won’t say it’s good that it happened, the economic downturn has been a blessing in disguise. I realized it was not possible to survive within the current format of my work. I needed to expand.

A good thing about doing business online is that if your business is low, have more traffic to your website. Does more traffic mean more business? Sometimes it does, sometimes it doesn’t; it depends on the type of traffic you are able to generate. Even if you are getting one query per week (actually, this happened 4-5 months ago), it shows there’s some business out there you can get. For instance, if 30 unique visitors per day get you one query per week, 60 unique visitors surely must get more, and so should 90 or 100 visitors per day. What about 200 visitors per day? Am I building castles in the wind? I certainly am if I’m generating random traffic for my website. I have to increase targeted traffic, not just any traffic.

My website’s conversion rate is quite good, for me, as an individual freelance content writer. Even with 30 unique visitors per day I was managing (still do sometimes) 1 query per day. Agreed, not every query turns into business, but for me, even if 2 queries turn into business every week, I was quite happy and satisfied. Of course these days I’ve managed to generate more queries because I’m regularly outsourcing my work. I’m getting more queries because I’m increasing my traffic.

In order to survive in tough economic condition, I had to rethink the way I was promoting my business, turning in the assignments, and taking care of the generic infrastructure. I was already spending good 10-12 hours on my business, and just couldn’t afford to put in more hours given my singing practice and the needs of my family. Whatever I had to do, I had to do within these hours. In order to maximize my potential I had to do more of what I was good at and do less of what I was taking longer to finish.

Ironically, the biggest hurdle on my way to increasing my business was my work. What the heck are you talking about? you must be thinking, aren’t you here to do work? Sure I am and I definitely want more work. But the problem was, I was doing work almost all the time and there was no time left for promotion, marketing, brand building and networking: all these activities are needed to not only increase your business, but also to get more decent, high-paying projects.

Although I’m a good writer, I’m also good at getting work, at convincing people to give me work. As I mentioned above, I’ve been making a decent living by just getting 30 unique visitors to my website every day. But this is not a good way of working. I’ve been active on the Internet, first as a web designer and developer and then as a content writer and copywriter for almost 9 years now and people hardly know me. I haven’t able to create even one marginally successful blog, and I started blogging when people used to manually add pages to their manually-managed blogs and hardly 200 people knew what the strange-sounding word meant. In order to increase my workflow, and change my freelance work into a proper business, I decided to change all this.

These days I’m focusing more on getting work. I’m increasing my search engine traffic, I’m adding content to my website with greater speed and regularity, I’m trying to improve the quality of content on my website and I’m becoming more socially active on the Internet by interacting on social networking websites and blogs. And the work? Fortunately, I’ve found some really good writers; in fact, some of them write better than me. I’m not outsourcing 100% work yet, but if they continue to write high-quality stuff I might soon. Getting other writers has also given me an opportunity to take on assignments I wouldn’t touch previously: lesser paying assignments from Asia, especially from India.

All this happened because I owned my work, my business and I was free to make changes my business needed first, to survive the economic downturn, and second, to grow. I’ve achieved the first thing – surviving – and now I’m focusing on the second. What are you doing to survive and thrive?