Tag Archives: Content Marketing

Is content writing and publishing same as content marketing?

Just writing and publishing content is not content marketing

If you are simply writing and publishing content it is not content marketing. Content is the basis of your content marketing so obviously, without content, there is no marketing, but merely writing and publishing content doesn’t deliver you the needed results.

It is like this: you have a TV channel. You are broadcasting high quality movies and series. You don’t aggressively promote your movies and series. You simply produce them and broadcast them. The only viewers you get are those who are randomly channel surfing and accidentally come across your TV channel.

The same happens when you are writing and publishing content without doing anything else.

Marketing, as is the case with any systematic marketing campaign, is a collection of steps that you need to take or follow to get tangible results.

In content marketing, you create content, and then you draw people to that content. The drawing of people can happen through multiple channels. These channels include:

  • Search engines.
  • Social media and social networking platforms.
  • Mailing lists.
  • Back links from other websites and blogs.
  • PC campaigns.
  • E-books, case studies and white papers.

In simple terms, content marketing means publishing content and then not just promoting that content, but also taking steps to make sure that maximum number of people consume that content.

Aside from using the channels above, content marketing also involves using analytics tools available to you to monitor what sort of traffic your content is generating and then streamlining your content accordingly.

Take for example search engine traffic. The keywords and search terms you are trying to target, may not be getting you the needed traffic and people who find your website on search engine pages may be using totally different keywords and search terms. Through Google Analytics, you can find out which keywords and search terms people are using and then make changes to your content. This is also an ongoing activity.

Content writing and content marketing are ongoing activities

These are not one-time affairs. You cannot publish 10-15 blog posts and articles and then rest on your laurels. It’s because almost all your competitors are using content marketing to draw targeted traffic to their websites.

Since everyone is trying to get ahead of everyone, sooner or later your competitors are going to have more content than you have and consequently, more exposure than you have.

They will be able to create buzz on an ongoing basis and hence lap up all the traffic.

Since everybody has an online presence these days, competition is greater than it used to be a decade ago. Everybody knows about SEO. Everybody knows about social media marketing. Most of the businesses use email marketing.

Millions of instances of content are constantly being produced and published in the form of blog posts, webpages, press releases, PDFs, videos, infographics, images, articles and social media and social networking updates, every hour. Amidst this deluge of content, how do people find your content?

Writing content and publishing it and then marketing it constantly may overwhelm in the beginning, but once you begin to follow a pattern, it is just like any other business activity.

Every established business has a sales and marketing department. This means, marketing is required all the time.

The same is the case with content marketing. It is definitely cheaper than conventional marketing, nonetheless, it is an integral part of doing business.

How Internet of Things is going to affect content marketing, especially content writing

The image shows a picture of Internet of Things

Content writing for Internet of Things

Internet of Things – IoT – is a network of appliances, gadgets and electronic devices that can send signals to each other, interpret data from each other, and then do stuff accordingly.

For example, as you approach, the things inside your house can detect the settings of your mobile phone app. The air conditioning temperature can be set according to your preference. If you prefer to take a bath, the water temperature is adjusted accordingly, on its own. Certain lights can be switched on. Even the lock on your door can be unlocked, if that’s what you want.

It isn’t just that. Your refrigerator can place an order for a can of milk at your preferred online store if it detects that you are running out of milk.

This way, devices and appliances connected to the Internet of Things can automatically take care of lots of things in the background while you go about your own routine.

Yeah, I know, if you’re reading this in maybe 2030, you must be wondering why I’m writing the obvious, but this is not 2030 when I’m writing it, it is 2019.

Where does content marketing and content writing fit into all this?

This ReadWrite blog post explains how IoT is going to affect content marketing, since I provide content writing services, I need to talk about this from the context of content writing.

The blog post refers to a Gartner study that says that by 2020, there are going to be 20.4 billion IoT devices, worldwide.

The success of your content marketing depends a lot on targeting. And what helps you in targeting? The data.

The development of the Internet of Things means that people are not just accessing your data from their mobile phones, computers and laptops. They are using different devices.

For example, someone may be accessing your set of instructions (for example, you provide recipes) from his or her Amazon Echo or Google Home placed in the kitchen.

Talking about Amazon, the company is planning to connect everything from microwave to your kids’ toys through the Internet of Things technologies.

Up till now people have been accessing your content – even your written content – through their computers and laptops or at the most, tablets and mobile phones.

Although the big shift towards using mobile phones is still happening, a greater number of people are accessing your content, reading your blog posts and articles and webpages while jogging or taking care of the kitchen chores.

That is, they are listening.

They are listening, and to retrieve information, they are talking. They tell their device what they want to hear instead of typing in a query.

The Internet of Things, especially when it comes to interacting with them, is usually a very personal affair, and this is why, plain, branded and business content doesn’t do well with the IOT experience.

The content needs to be personal and above all, highly valuable and useful.

The biggest strength in terms of writing content for IOT devices is the data that they provide enables you to tailor your content exactly for the situation your prospective customer or client is.

For example, an IOT device can tell you the current activity someone is engaged in – driving to the grocery store, passing by a restaurant, holidaying in a resort, sitting in the bed, waiting in a line or sitting in the park. You can tailor your content to completely suit the situation of your audience.

This blog post on Read Write gives example of pillows connected to the IOT network – the pillows can send give you data about the sleeping pattern of the person using them. You know when he or she goes to bed and when he or she wakes up. So, you know if he or she is an early riser or a late riser and accordingly you can tailor your content for that specific user. This sounds creepy, as an example.

As a content writer, my main focus is voice-enabled devices that accept questions and provide answers, for example, a chatbot or a knowledge base.

Ultimately, it all boils down to writing lots of useful content and simple, straightforward language, especially language that is used by your core audience.

Is user generated content good for content marketing and SEO?

The image shows a group of people working in an office

User generated content for content marketing and SE

Until a few years ago, there was lots of buzz about user generated content. I remember lots of websites used to talk about it. Social networking was catching up and lots of content was being generated by users, without getting paid for it, for websites like YouTube and Digg.

Even smaller websites were encouraging people to leave comments in the comments section and online forums hoping that it would improve their SEO due to highly focused content generation.

User generated content can consist of reviews that people leave on your website, videos, photos, questions and answers and comments. With every new question, with every new comment, a new URL is generated, and it gives Google and other search engines something new to crawl and index.

One thing is undoubtedly clear: user generated content is one of the fastest and cheapest ways of generating targeted content and consequently, boosting your content marketing. Through user generated content

  • You are letting your users, visitors, customers and clients tell your story and participate in your evolution.
  • You let people talk about your brand instead of the marketing message coming from you.
  • Other people, not directly connected to your business, increasing your brand presence.
  • People themselves talk about the pros and cons of working with you.
  • User generated content, especially if it is favourable to your business, provides you ongoing social proof.
  • Your prospective customers and clients find user generated content more trustworthy. According to a Nielsen study 92% of consumers trust organic, user generated content more than traditional marketing messages.

It also gives the search engines lots of content to crawl and index, on an ongoing basis.

This Search Engine Land blog post says that though user generated content can help you, it can also be counter-productive and hence, whenever you plan to make user generated content an integral part of your content marketing strategy, you need to make sure that it helps your SEO efforts, and doesn’t hurt them.

How to incorporate user generated content into your content marketing?

Using user generated content for content marketing isn’t a random exercise that you can immediately kick-start by installing a few plug-ins into your website. You need to keep in mind that unsupervised discussions can take tangential turns and turn into uncontrollable disasters.

But the question of uncontrollable disasters happens only when you have enough content to cause you trouble. So, first, you need to figure out how to make people, how to enable people, to generate content for your brand. Here are a few things you can do:

  • Allow people to leave comments: This facility might already be there on your blog or website if you’re using a content management system like WordPress. Many Webmasters turn this feature off because of the comment-spam problem, but if you can establish a mechanism to monitor your comments, this is one of the finest ways of getting user generated content on your website.
  • Install a discussion forum: Online forums and discussion boards are one of the oldest mass conversation channels on the Internet. Even when there were no browsers, there were discussion boards. Online forums can have very rich SEO-centric content especially when your forum catches on and people begin to use it on a regular basis. Again, spam can be a big problem.
  • Allow people to post blog posts on your website: Many websites allow visitors to set up an account and post content. You can let them submit entries as drafts and later you can review them and publish them.
  • Start a review section: In this section people can leave reviews on your products and services, just like Amazon has it.
  • Start a Q&A section: Questions and answers are favourites of the search engines. This is because most of the searches were carried out in the form of questions – you ask a question and Google provides you the answer. In a Q&A section the questions and answers are already there.
  • Allow people to upload images and videos: This can be an expensive affair because images and videos mean more online storage space and more bandwidth. But if you can afford it, you can generate lots of traffic to this type of content. One-fourth of Google searches are images.

The main problem with user generated content is of course, moderation and protection against spam. Spam bots can post thousands of comments in a single day, bringing your entire website down and irreparably harm your SEO. In fact, this is one of the main reasons why people shy away from installing online forums on their websites. Otherwise, you would find them on every website.

My personal suggestion is, stay away from installing an online forum unless running a forum is your primary activity or you have a dedicated department to oversee the conversations.

The most useful forms of user generated content in terms of both content marketing and SEO are inviting people to write blog posts for your website and encouraging them to participate in the Q&A section. This way, you can control the flow and direction of your content.

Secret to effective content writing: understanding customer’s pain points

My every content writing project begins with an understanding of the pain points of, not my own clients, but the customers and clients of my clients.

Email describes my content writing process

Writing for your customers and clients

When I’m writing content for your business, whether it is your website content, your blog, your newsletter, your case study or your e-book, although you are paying me and I’m writing for you, the audience is YOUR customers and clients.

Why effective content writing means understanding customer’s pain points?

The image shows 2 people talking to each other

Effective content writing by knowing customers pain points

By the end of the day, everyone is looking for a solution to his or her problem.

If you are an app developer, your client is looking for an app developer she can totally depend on in terms of writing perfect code and finishing the project on time, within the stipulated budget.

She may also be having problems looking for an app developer who can work in the technology stack she needs.

As an app developer, you need to tell your prospective clients that you have just the right app development solution they are looking for.

Similarly, what are the pain points of my clients when they approach me for my content writing services?

  • They need well-written, high-quality content on their website or blog.
  • They want to generate more business and hence, they need content writing that converts.
  • The need to improve their search engine rankings for their target search terms so, they need content that is search engine friendly and optimized.
  • They need someone who can write content consistently and with a consistent level of quality.

These are the main pain points.

These are needs. Why am I calling them “pain points”?

It’s just another way of saying what my clients need and what they stand to lose if they don’t get what they need.

A pain point is a specific problem your prospective customer or client is facing.

For example, if you don’t get a professional content writer who can improve your conversion rate as well as SEO, you stand to lose business.

That’s a terrible thought. Hence, a pain point is, not being able to find the right content writer.

In terms of my content writing services, the pain points can be further explained as:

  • Not getting a good writer within their budget.
  • The current writing is lousy, ineffective, and even unprofessional.
  • The current content is not selling and increasing business.
  • They need to publish more content but are not able to do so.
  • They or their current content writer cannot strike a perfect balance between quality content writing and search engine optimization.
  • The email campaigns generate no response.
  • The blog posts generate no traffic.
  • There are no queries from their website.
  • People don’t share the content on social media.

As a content writer eager to get business, my job is to address all this pain points and explain to my clients that they are going to get solutions to their problems when they hire me as a writer.

The same applies to your content.

For effective content writing, you need to understand what you provide, how you help people solve their problems, and what solutions you deliver.

For your content writing to be effective, it needs to be multifaceted.

When people are on your website, they should be able to easily understand what you’re trying to communicate.

Your writing should be able to convince them.

To be able to generate traffic from search engines, you must optimize your content according to the queries your target audience uses.

If you provide hair treatment services people won’t just look for “hair treatment services”, although, in this case, they may look for exactly this search term.

But anyway, they may also look for something like “how to stop losing hair”, or “treatment for dandruff” or “help with alopecia” and so on.

Hence, if you are writing content for a hair treatment services website, you need to write content addressing all the pain points of prospective clients.

Is knowing pain points only relevant to content writing?

Not at all. Yes, knowing the pain points of your customers and clients certainly helps you make your content writing effective, but every product or service in the market succeeds when it is addresses the right pain points.

Take for example word processing.

The developer of a word processor needs to know what difficulties the users face when working on documents.

If the developer goes on his own tangent and instead of focusing on the text he begins to obsess with graphics and video, he is not providing what his users are looking for – quality proofreading, formatting, real-time collaboration and inserting other design elements into the document.

Pain points play an important role in the success of every product or service.

Even your house takes care of the pain points of your need to live somewhere comfortably and feel protected.

How to know the pain points of your customers and clients for better content writing?

This is not as easy as it sounds. But you can do the following:

Talk to people

Talk to people and note down how they talk about the problems and hurdles they are facing in their day-to-day lives, especially pertaining to a particular facet of their lives that may be impacted by your product or service.

You need to make this interaction an integral part of your content writing and content marketing strategy. Constantly talk to people and understand how they converse about your industry in general and your product or service in particular, and then use that language to write your content.

Seek advice from Google

Google isn’t just good for searching for information. Once you search for a string, it also presents you with numerous suggestions to improve your search.

The image shows Google search options

Google search for effective content writing

For example, if you search for “effective content writing”, at the bottom Google also gives you the following suggestions you may like to try:

  • content writing format
  • how to write content writing samples
  • marketing content writing examples
  • introduction to content writing
  • content writing tips for beginners
  • content writing tips for beginners pdf
  • content sample
  • content writing tutorial

These suggestions may seem totally disconnected for this particular phrase, for your phrase, they may give you an insight into what other searches people are using to find information on your product or service.

Keep a tab on social media

People use social media to vent out.

Even when they are not venting out, they are constantly posting interesting and thought-provoking questions and these questions can lead you to better understanding the pain points your customers and clients have.

You can use Quora, Facebook, Twitter and LinkedIn to track conversations about your product or service (or whatever social networking thing is going on right now).

Concluding remarks on effective content writing and understanding pain points

Content writing is all about improving conversion rate and drawing targeted traffic from various sources including search engines.

People convert (become your customers and clients, or subscribers) when they are convinced that you are offering the right solution to their problem/pain point.

This means addressing the problem at hand and presenting a solution through your writing.

Even on Google, if the searcher doesn’t feel that you are offering the right solution, he or she won’t click the link and visit your website.

Similarly, unless people are satisfied with your solution, they won’t share your links on their social media profiles.

Understanding pain points of your customers and clients also helps you come up with highly useful content on an ongoing basis. This is because, your customers and clients are always going to have one or another problem and you constantly need to provide solutions.

Forget about content marketing without quality content writing

Content marketing success is impossible without quality content

Content marketing success is impossible without quality content

As a content writer almost all the time I’m writing content to improve people’s search engine rankings.

Yes, people want good content.

They want content that is well-written, content that is crisp and content that is error-free in terms of spelling, grammar and originality.

Then what’s the problem?

Very few people “truly” understand the importance of quality content.

Why do I say so?

Because they are not ready to pay for it.

How do you gauge that something is important for you?

By the amount of money you are ready to spend.

I’m not saying that you pay through your nose just for the heck of it.

If you’re doing that, then obviously, you don’t understand what you really need.

Yesterday, while working on another web page titled “blog writing services”, I quickly created this graphic to illustrate a point:

Content writing-striking balance between quality time and cost

Content writing-striking balance between quality time and cost

The graphic illustrates that it is very difficult to strike a balance between good content, fast turnaround time and low-cost.

You can see in the graphic within various shaded areas that if you need quality content fast, it is going to be very costly.

If you don’t want to spend much but still you want quality content (writing your own content, as and when you can), the process might be very slow.

There is nothing wrong in that – the slow content writing process.

Fast turnaround time and low-cost leads to low quality and low-quality content helps no one.

An average client wants quality content fast, at a low cost, which, since content is not, at least not yet, produced by machines, is impossible.

This is where everybody gets trapped in a warp: they understand the importance of good content, but they don’t want to pay for it, which basically means, they don’t understand the importance of good content, because, if something is important to you, if you know that it can have a big impact on your business, then you obviously don’t mind spending money on it.

I know, big sentence, but I’m sure you can understand it.

Here is a nice blog post published in Search Engine Journal, titled, “Don’t invest in content unless you can be #1 – Here’s why”.

The moot point of the blog post is, there is no escaping from giving your best when it comes to using content to market your business online.

Otherwise, it is the same old “rich getting richer and poor getting poorer” situation.

People who enjoy higher search engine rankings due to the quality of their content keep getting ranked higher and people who don’t enjoy higher search engine rankings due to the poor quality of their content keep getting ranked lower.

Why shrugging away from good content is both waste of time and money?

Why do you want to post content on your website or blog?

The most obvious reason is that you want to improve your search engine rankings.

Yes, people actually believe that if they can get more clicks from search engines, their business will naturally grow.

They want to get more traffic.

Yes, you can manipulate your content to generate traffic from search engines.

The problem is, although you can manipulate your content the first time, after Google (it can be any search engine) starts tracking the sort of traffic your content is generating, it begins to evaluate many factors, and one of the most important factors is, searcher’s intent.

What is the intent for searching?

What is the intent for searching?

Searcher’s intent is, exactly why someone is looking for that bit of information?

This is one thing.

The other thing is, does the searcher find what he or she is looking for on your link for which you are ranking well, or have just begun to rank well?

Google uses a very simple way of finding if you’re truly representing a keyword: if a person uses a query on Google, comes across your link, clicks the link and when he or she does not repeat the query, Google assumes that he or she found the information he or she was looking for and there is no need for him or her to carry on with the same query.

I have explained this in the graphic below:

Impact of searcher intent on search engine rankings

Impact of searcher intent on search engine rankings

Quite logical.

The more people your link satisfies, the higher it moves in rankings.

The opposite also works.

If a person uses a query on Google, comes across your link, clicks the link and when he or she repeats the query, Google assumes that he or she did not find the information he or she was looking for, for that particular search term.

The more people repeat the query after visiting your link, the lower it moves in rankings.

After searcher’s intent, another thing Google looks for is the time people spend on your blog or website after having found your link in the search results.

Yes, whether you like it or not, Google has a way of finding how much time people spend on your website.

So, if they leave your website very fast, maybe a few seconds, Google assumes that your website does not have relevant information.

On the other hand, if people spend more time on your website after coming across your link in the search results, Google sees it as a positive sign and consequently, improves your search engine rankings.

What do we conclude here?

We conclude that yes, initially, you need to make an effort to appear in the search results so that people come across your link.

But after that, your rankings mainly depend on the experience people have on your website.

The above Search Engine Journal link says that 90% of the clicks in the search results are lapped up by the top 5 search results.

The first five positions still get pretty much all of the action – as much as 90 percent according to some studies. That leaves a paltry 5% percent or less for everyone else outside the top five.

But once they begin to come across your link and start clicking it, your rankings depend on their subsequent behaviour:

  • Do they carry out the same query?
  • Do they spend very little time on your website?
  • Are they satisfied with the information and hence, don’t carry out the same query?
  • Do they spend more time on your website?

This behavior you can control only with quality, relevant content.

This, is where people begin to falter.

Not valuing quality content

Not valuing quality content

Image source

They want to pay the bare minimum.

They get the bare minimum.

I mostly provide content writing services and I think the problem is with the attitude, especially related to writing.

Most people have this impression that writing is, well, just writing.

The purpose of this blog post is not to explain whether writing to generate business is hard or easy (because on that we can debate till the proverbial cows come home), the purpose is, explaining why settling with mediocre content gets you trapped in the loop of non-performance and the more mediocre content you publish, the deeper you sink.

Now, how do you differentiate between good content and mediocre content?

The above Search Engine Journal link gives an example of a study that they did: they gave the same topic to multiple content writing agencies and then they compared the quality against factors such as originality, plagiarism, linking to internal and external links, the overall quality of writing and the use of images.

The average rate paid to every content writing agency was $100.

After getting the article written they approached around a dozen industry experts and asked them if they would like to publish one of the copies of those articles.

Just one industry expert agreed to publish one of the articles and that too, after some changes.

Why did this happen?

I personally believe that most of the content writing agencies Search Engine Journal contacted provide decent content (have never worked with them, being myself a content writer).

Content writers and content rating agencies are forced to charge less and consequently, forced to compromise on quality because most of the clients are not looking for quality content.

They are looking for “good enough” content for which they can pay a minimum amount.

So, when you’re constantly looking for “good enough” content and wanting to pay the minimum possible amount, it is a race towards the bottom because then, everybody begins to compete on how less one can charge.

A good blog post of 2000-3000 words, with research, takes around 4 to 5 hours.

Sure, if you are just focusing on the number of words, one can write 2000-3000 words even in two hours or even in one and ½ hours.

But a good blog post is not about the number of words (yes, these days number of words matter), it is about the information that you are providing, and the way you are providing that information.

Most of the clients are ignorant of how much money a writer has to make per hour

Most of the clients are ignorant of how much money a writer has to make per hour

Most of the clients blissfully ignore the amount of money a writer needs to make per hour.

Although there are many content factories/content agencies on the web, when a writer is working on your assignment, he or she is working on just your assignment.

A writer cannot be working on 3-4 articles or blog posts simultaneously.

So, if he or she is being paid, let’s say, $50 for a 3000-word blog post, how many hours do you think he or she is going to spend writing those 3000 words?

His or her best interest lies in spending least amount of time to make more money.

He or she will be less interested in the quality of your blog post and more interested in finishing it as soon as possible.

Even if he or she doesn’t want to compromise with quality, economically it won’t be feasible for him or her to spend more time on your content writing.

This is an all-pervasive dilemma.

This problem is going to persist as long as clients are more interested in how much they want to pay rather than how the quality is going to be.

They need to remember that content is not something that is mass produced and hence, it doesn’t mean that the more one writes, the less one can charge.

So, what is the solution if you have limited budget?

It is understandable that one may have a limited budget.

It is strange that the attitude that people have for tangible goods and services doesn’t reflect the same attributes when it comes to paying for services.

For example, people know that a better car is going to be expensive than a not-so-better car.

This is applicable practically to every product. A better TV is expensive. A better cell phone is expensive. A better room in a hotel is expensive.

And people don’t mind paying more for better things.

But they mind paying for better content or at least, they think that they should be able to get better content even after paying less.

In general life, if you can’t afford a good thing, you reconcile to the fact and make do with the less expensive thing, but somehow, when it comes to content writing, this reconciliation is missing.

Mostly this is because they think that when someone is writing content one is simply using a skill and nothing much.

There is no official course in writing.

To be a lawyer you need to study law. To be an engineer, you need to study engineering. To be a doctor, you need to study medicine. To be a professor, well, you need to be a professor.

So, people don’t mind paying a premium for services related to these fields.

But writing? Oh yes, even the nephew can write it, it’s just that, he is not available yet.

Anyway, this is not about attitude I’m talking about, but the monetary constraint.

Assuming that you know that good content is costly, so, how do you create a wealth of content on your website?

Go for less content.

With Google and other search engines shifting their primary focus on quality and relevance rather than quantity, it doesn’t make sense to publish lots of low-quality or mediocre content.

The above-linked Search Engine Journal blog post rightly quotes someone saying:

“What is not obvious until you’ve been doing it for a little while is that effort is linear, but results are exponential. So working twice as hard on something sounds crazy. But, actually, if you get four times the results by working twice as hard, it is efficient. You know, working ten times as hard on something? Why would I do that? Because marketers that put in 10x effort get like 100x the results.”

The outcome that you get with the time and money that you spend getting one high-quality blog post written outweighs the outcome that you get with the same amount of time and money  you spend getting 10 mediocre blog posts written.

So, when you’re getting your content written, your primary focus should be on the quality, on the relevance and on whether it satisfies the searcher’s intent or not, rather than how many keywords you can cover.

Does it cost more? Sure.

A better writer is always going to cost you more than a non-better (yes, yes, no such word) writer.

You have a choice.