Tag Archives: Content Writing

How to make your content more informative

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There can be various purposes for publishing content on your website or blog but when you want to generate business from your content, you need to impart the right information as clearly as possible. What’s right information depends on how your customers and clients perceive your content, not you, unless there is a parity.

Whenever you are writing content (or working with a content writing service) for your business you should step into your customers’ shoes. This means not only presenting the greatest benefits of your product or service, but also addressing their concerns before they raise them themselves. This means highlighting even the negative aspects of your product or service. But this doesn’t mean you’re conveying something negative about your business: you are simply informing your visitor so that he or she can make the right decision. Here are a few things you can consider to make your content writing process informative:

  • List all the benefits: What do your customers gain when they purchase your product or service? Don’t go on a boasting binge. For instance, if you want to avail my content writing services it doesn’t matter much to you if I’ve done my higher studies in linguistics or if I read abstract literary classics in my spare time. You are interested in knowing whether I can consistently provide you quality content or not, and if yes, what system I have in place to ensure it. Additionally, what benefit you get by working with me and not by working with another content provider?
  • Who might benefit the most: Don’t try to sell your product to everybody under the sun (although this seems very desirable). When you are selling, you’re not selling a product or a service, you’re selling a benefit, a usage, a value. So whereas selling combs to bald men may seem quite smart, you are simply cheating people and when they realize it they’re going to have a really bad feeling about your conduct. Help people make a better purchase decision.
  • Clearly mention if there are any drawbacks: You may think, what am I talking about? Am I trying to help you increase your sales or lose your prospects. The truth is, if you think there are too many drawbacks then may be you should reconsider your offer, and if you think their are more benefits then drawbacks then your customers are going to thank you for informing them. Don’t let your customers find out what your product doesn’t do — tell them on your own and also tell them when a particular feature will be available in case it is currently missing.

Conveying your ideas better through story-telling

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Does your content or copy tell a story? Story-telling engages your readers. When you’re reading a story, there is something in it that grips you, that exhorts you to read further. You want to know what’s going to happen next. Whether you can relate to the narrative or not (mostly you can) reading a story is always more than reading uninspiring, drab text

Smashing Magazine has an interesting post on creating a better use experience with story-telling.

A good story is like a journey, and when you start reading it, you join that journey. There is a beginning, there are various ups and downs, joys and conflicts, and finally there is an end that changes something inside you. The beauty of every story is that it brings about a change: significant or infinitesimal.

Although the post mentioned above mostly talks about design, you can apply the art of story telling better on content writing. I’ll soon write about this to further elucidate my point.

Overcoming the “So What?” problem while writing content

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Thumbsdown for published content
Image source: Global Girl

Don’t know what’s “So what?” problem? It’s when you write something seemingly great and your reader thinks, “So what, big deal!” Alright, there are some readers who have an insatiable penchant for being critical and they will criticize you no matter what, but you can drastically decrease the number of such reactions by devoting enough thought to what you are writing/publishing.

Why do readers reject outright what you have written?

  • The information you have provided is of no real use
  • The same information is available on hundreds of other websites and blogs
  • People have been sharing the same “secret” since 1998, or may be since 1500 BC
  • You are drawing wrong visitors to your website or blog (you are not creating optimized, seo-focused content)

What sort of content creates the “now this is something really great” effect?

  • Your content reaches the target audience (or vice versa)
  • You pack lots of information that can be used in the real world
  • You are providing valuable information that is not easily available
  • You are offering easily available information with an interesting twist

Is it always about informing and educating your readers?

Not always, but most of the times. You have to make sure your content solves your readers’ problem, that it provides a solution, that it delivers what your readers want. So what about content writing for businesses and corporate websites?

The same thing applies. If you are providing online copywriting services then you must (ideally) be attracting visitors that are looking for (or may need in the future) a competent copywriter. So if you say you’re a great online copywriter it’s not going to make much of an impact because there are thousands of “great” online copywriters on the Internet; in fact these days anybody who can type starts calling himself or herself a content writer or an online copywriter. Rather, you should immediately address your visitor’s problem (that’s why it’s advised you should have targeted pages) and offer the most apt solution.

Here’s a good blog post by Chris I cam across that talks about solving the “so what?” problem while publishing your content.

The benefits of updating your existing content

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We are perpetually talking about adding new content to your website or blog but there is another way of having fresh content, as explained in this blog post titled 6 ways to give your old content new life. Personally for me it’s quite difficult to sift through my old posts and articles and update them. Although this does not increase the quantity of content, when you update your existing content, you keep it relevant, and you give the search engines a reason to re-crawl and re-index your older blog posts and articles.

This way you don’t have to create new content each time you want to drive traffic from social networking websites. Simply update your existing content and repost the links.

It also helps you refine your content. Frankly, we’re are constantly learning and evolving. I’m pretty sure I write better than what I used to write a year ago (although I feel my fiction writing has deteriorated considerably) and if you feel you could have done a better job with that post you wrote on providing better content writing and blogging services, you can try again and sound more convincing.

How I have been adopting minimalism and eliminating distractions while doing my content writing work

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Image credit: MarcelGermain

It started with using Q10 (a full-screen text editor). When you use this text editor there is nothing else on the screen: just the text you’re typing, according to your preferred column width and background and foreground. Prior to this I was already using EditPad for my writing needs. I don’t even remember when I used MS Word last. I kept using it for saving files though because clients prefer doc files.

There were three activities I was using bloated software for: MS Word for writing, Photoshop for random graphic work and Dreamweaver for PHP coding (all pre-installed by my Laptop vendor). I remember spending hours getting the right font shape or shade. Although I used Dreamweaver just for coding, it was so resource hungry that I couldn’t run another application while working on it. Frankly, I had no problem with MS Word, it’s just that I wanted to use a text-editor rather than a word processor.

About 4 months ago I switched to Ubuntu (a Linux version) completely and automatically stopped using all Windows software. For sending DOC files to my clients I switched to the OpenOffice writer. For doing PHP coding I started using Komodo Edit, which is lighter, and quite better than DW (although it has some problem with handling larger files). Since there is no better alternative to Photoshop (GIMP doesn’t even come near) I haven’t done a single graphic work for the past 4 months. In fact I redesigned this entire website to make the layout graphic-free. All the “cool utilities” I’d been using for years, I stopped using. I deleted 40 GB of software that I’d been downloading and backing up for years. I also deleted files and folders I haven’t used for the past 4 years.

Primarily, I need my laptop for

  • Content writing
  • PHP coding
  • Communication
  • Managing tasks

As you notice, I haven’t included graphics work because I was doing that simply for designing my own websites, and only I know how much time I’ve spent designing and redesigning my websites (and I regularly use just a couple of them).

Since I couldn’t find an alternative of Q10 in Ubuntu, I had to make do with OpenOffice writer for a while. I also used the gEdit text editor that comes with Ubuntu, but it had some line break issues when I transferred the text to the word processor (for final formatting).

For the past 3 years I’ve been using Google apps to manage my email. This means I can use the Gmail interface with my business email ID. I never configured its POP3 features and have been managing my email online from the beginning. It not only lets me manage different conversation threads, it also lets me find old emails fast. Of course I never have had to take email backups.

My writers keep sending me attachments when I outsource my work to them. A couple of months ago I started opening the files in Googledocs instead of downloading the attachments. Whatever editing and proofreading needed to be done, I did in Googledocs, and then sent the files to my clients straightaway as doc attachments. I created folders for different writers and started sharing with them so that they could directly save the files in those folders. Eventually I started using Googledocs for working on my own documents too, and now, no documents are saved on my local drive. I don’t need many word processing features and I rarely use spell checks and thesaurus etc., or use online references.

The only files I have to save locally are my media files and PHP files. Once I figure out how to edit PHP files online I’ll stop using Komodo Edit too. For managing my tasks I regularly use Tadalist and occasionally, Remember My Milk. To generate my invoices this month I started using Zoho. For instant messaging and voice chat I use Empathy and Skype. Since I’m not a power user when it comes to Twitter and FaceBook, using Tweetdeck was an overkill and hence I switched to Brizzly.

So basically I’m saving no information locally and I have minimum software installed. How does it let me get less distracted?

You get distracted when one, you can easily do the things that distract you, and two, when you spend more time trying to be productive, rather than actually being productive. Ubuntu versions of various software tools are not easily available and even if they are, it’s often tedious to make them work the way you like them to work. This encouraged me to install less and less software, and totally chuck away tools I use once in may be 3 months.

Now each morning all I have to do is, fire up my browser and start working. Even when I’m typing this, nothing else is visible on my laptop screen. In Googledocs you can remove the upper portion by pressing CRTL SHIFT F and in FireFox you can press F11 to get full screen view. So it’s just you and your text.

Putting everything online (in the Cloud) saves me the trouble of constant backups and a desire to do everything on my own. It also enables me to work from any machine…it means my work doesn’t depend on a single machine. It helps me focus on just the necessary.

And what if I need some graphic work? I’ll outsource. Ever since I started outsourcing my writing projects I’ve become more eager to pay for services rather than spending my own time. It’s not that bad to pay people for services that help you save time…you can put that time to some better use.

Result: my earnings from content writing this month so far have been the highest ever.