Tag Archives: Content Strategy

Content marketing doesn’t just mean constantly writing and publishing content on your website

Rubbishing content without marketing

Most people confuse content marketing with writing and publishing tons of what they call “SEO content” on their blog or website. Regularly publishing content – whether good quality or bad quality – is just one aspect of content marketing. So a person merely providing content cannot call himself or herself a content marketer – even I don’t do that. Yes, I do provide content marketing services but since I understand the sort of resources needed I don’t exclusively promote myself as a content marketing expert. I call myself a professional content writer and I’m fine with that. If you also want to hire me for your content marketing requirements, I can help you.

Content marketing includes the following:

  • Publishing high-quality content on your website or blog
  • Publishing high-quality content on other websites and blogs linking back to your own website or blog
  • Promoting your content using various channels available to you

The last point is as important as writing and publishing content. Without this, there is no content marketing, there is just content publishing. Once you have started publishing content you need to let people know what you’re doing because unless they can find your content, it’s of no use.

So when you talk about content marketing strategy it doesn’t just mean publishing lots of keyword-centric content. Of course this is important because unless you have content you got nothing to promote but it’s like your favourite TV serial. Unless you know about the serial, you are not going to watch it and if you don’t watch it there is no use producing it. So what do they do? The company that produces the serial lets it be known by advertising on the same channel, on different other channels and also using print and Internet publications. The content is there: it needs to be promoted.

You may say that once you start ranking well on search engines you will automatically start getting traffic. Yes, it works for some, but for most it doesn’t. This is because there is too much competition. People who had to rank are already ranking well. Maybe they got some advantage or maybe they used some black hat SEO tactics, whatever, the point is, they are ranking better than you and they might be getting lots of traffic due to that. No use ruing over it. You can either leave it at that or start exploring other options, like promoting your content using whatever channel is available to you. Want to know what those channels are? Stay tuned.

How I write content for the so-called boring industries

Writing content for boring industries

A good thing about being a professional content writer is that you have to also write on many topics, subjects and themes you don’t find very attractive and exciting. You can always say that don’t take on assignments that don’t excite you but then this would be highly unprofessional and also escapist. Just because I find it difficult to write about a particular industry I can easily brand it as “non-exciting”. And once you start going down that road, there is no end to it. So as long as you think that the business is ethical, it provides the value it promises and it deserves to be promoted whether you want to write content for it or not, you should take up the assignment and give your best.

For more than a year now I have been writing for a real estate agency in Florida. When they approached me for the first time my initial reaction was, “What would I write for a real estate agency? All they want to do is help their clients buy and sell properties.”

Content marketing, at least not in every case, doesn’t mean direct selling. You can give credit to the copy of the listings that you may create for the real estate website, but the inherent purpose of content marketing is building your business a platform from where you can promote/showcase your products and services, and make your brand more recognizable. In the case of a real estate website, this means that you can delve into lots of interesting themes without talking about property rates and individual property details (I’ve discovered they too can be written in an interesting manner).

Whether you’re writing content for a sexy business niche or a drab one, you closely need to pay attention to the following:

  • Are you educating your readers?
  • Are they in a better position to move onto the next stage of buying or selling after reading what you have written?
  • Can you draw in people who, even if not directly, yet, ready to sell or buy the product or service being promoted on the website, are very much interested in the topic and would like to keep a tab on the industry? In the context of the above-mentioned real estate website, I recently wrote if the Federal Reserve interest rates would have a direct or indirect impact on the real estate property mortgage industry.
  • Can you relate to the stakeholders?

The last point is very important and it can help you instil a sense of excitement and drive into your content writing process (if you decide to write your own content, that is). Let us again use the real estate example.

A real estate agency would like to get as many clients as possible (whether the properties involved are being purchased or sold). It can be greatly exciting for the real estate agency to get new clients. It must send their pulses racing whenever a new query comes in.

Similarly a person looking for a good real estate property deal will be very excited if the guidance provided by your content enables him or her to make a profit or save money. Focus on that and no matter how boring an industry seems, you will be able to write interesting content for it.

7 popular content marketing myths debunked

Content Marketing Myths

This Search Engine Journal blog post by Neil Patel debunks 7 popular content marketing myths that people often follow blindly just because they have seen some of these tactics giving amazing results to other businesses. Please be mindful that the myths listed in this blog post, although don’t work for every business, some of them do work for some businesses and it also depends on how you execute your content marketing strategy. Anyway, these are the 7 popular content marketing myths you should stop following in case you are blindly following them, or at least, develop your own unique strategy to implement them.

1. Every business should have a blog

Having a blog can always help you one way or another, but it takes lots of time and commitment and if you don’t do it properly, you may end up wasting lots of resources on it. Don’t have a blog simply because other people have it. Publish a blog if you really have something interesting to share with your audience on an ongoing basis. On the flipside, if you think that you won’t be able to devote lots of time on your blog but nonetheless a blog is important for your business, you can always hire a professional content writing service to not just publish your blog but also regularly come up with interesting topics to talk about.

2. You should republish your guest posts on your own blog and all social networking websites like LinkedIn or Tumblr

Actually I’m not sure if people actually do this, that is, if they have published a guest blog post or an article on another blog or website, they want to publish the same stuff on their own blog or website. Most people, according to what I have experienced, are quite aware of the pitfalls of creating duplicate content. Besides, when someone publishes your guest blog post, he or she expects to get unique content from you. In case you want to use the idea on your own blog also you can simply create a small summary, in different words, publish it on your blog and then link it to the original guest blog post.

3. Longer blog posts and articles rank well on search engines

This is something that I always tell my customers and in fact even when I charge them a certain amount, they often ask me how many words I’m going to write for them. My standard reply is that there is no set number of words I’m going to deliver. I may write 250 words and I may also write 1250 words: it depends on what I’m trying to convey. What matters is the message and the impact that you make rather than the number of words you use. So go ahead, if you want to publish a small message of just 100 words that’s all right.

4. There is not much difference writing B2C and B2B content

Again, fortunately, most of my clients know the difference or at least have an idea, or at least they give me a patient ear when I try to explain them that B2C content is different from B2B content. How is it different?

Well, B2B clients tend to read more. They are fine with reading detailed literature about the product or service they are going to purchase. Since they are going to spend lots of money they’re going to take a good amount of time making a decision so you need to continuously provide them highly focused content.

B2C on the other hand maybe more visual than textual? People are emotion-driven. They may not spend lots of time reading about the product or service they are going to purchase as long as they find the price okay and the main features they are looking for are explained in simple language. The only similarity is just like B2B clients and customers, B2C clients and customers also need to be engaged with content on an ongoing basis.

5. Publish your best content on your own website or blog rather than on someone else’s blog or website

Personally I do feel that you should publish your best content on your own website or blog but it doesn’t make sense if you don’t have much traffic right now. If you feel that you have got something really important and useful and as many people as possible should be able to access it, better publish it on a blog or website that is already getting a decent amount of traffic. Stick to your own website or blog if enough traffic is coming, then there is no use giving your best shot to other blogs and websites.

6. Content marketing is successful only when you know exactly how much sale improvement individual content publications are bringing in

Content marketing is an ongoing process. You need a telephone. You need to talk to people on the phone. You need the fax machine. You need office or shop if people need to physically visit you before they can do business with you. You need a website. You need an email ID where people can write to you. But having all these things make you successful? No, they don’t.

Content marketing doesn’t normally give you direct sales. It helps you build an audience. It helps you build a platform where people can access your content on an ongoing basis and get to know you. If you continuously share with them high-value content they begin to appreciate you and like you and when they like you it becomes easier for them to do business with you. This is where your content marketing strategy can make a big difference.

7. More content means more traffic and more sales

It is true if most of your content is high-quality and well-written and it really helps people. For instance when you come to my blog you will find I write a lot about content writing and content marketing. I don’t just randomly blabber in order to attract as much traffic as possible. Most of my writing involves talking about my business, its various processes and how its various features can help you, either by your own effort or through my content writing services. I share with you my knowledge like I’m doing right now.

But it doesn’t make sense if I routinely start writing about web design, PHP programming, SEO, social networking, social media marketing and PPC campaign management just because they can get me traffic. People will come to my website and get disillusioned if I don’t specifically write about something related to my own business. So don’t focus on creating more content. Focus on creating value for your audience.

Content matters at every layer of your marketing funnel

Most of the people think that content matters only till people have reached your website. Once they are there, they are simply going to stay or go away if they don’t want to buy from you. This is like telling people to visit your brick and mortar store and then not attending to them once they have entered your store. How much care and attention you give to people who have come to your shop or office? You show them everything you have got. You employ best people (according to your capacity) who guide your prospective customers and clients through your various offerings and make sure people don’t miss out on anything important.

The same sort of attention is needed once people are on your website. Whether they are on your homepage, your landing page or one of the in-between pages in your sales and marketing funnel (by the way, do you have a logically arranged funnel on your website?) It’s very crucial that they stay focused and don’t lose track, because it is very easy to lose track on the Internet. People may suddenly move away without even realising. There are so many distractions on an average computer or mobile device that even in the midst of making a purchase people can get distracted and end up going through an endless stream of Facebook updates, realising after a couple of hours that they were trying to purchase something from a website they can no longer recall.

What exactly is marketing funnel and how your content keeps it closely focused

Or even sales funnel?

This is how a marketing funnel looks:

Quality content at every layer of your marketing funnel

In terms of content marketing, it means making people aware of your presence, or the presence of your product or service, through continuously writing, publishing and broadcasting highly relevant and quality content. The more content people get from you the more aware they become of you, your product, or your service. In the context of my own business, the more you read my content, the easier it will be for you to decide whether you want to do business with me or not in case your business needs quality content.

Provided that they are aware of your existence they may consider doing business with you and while they are considering it, they may visit your website multiple times to explore various options and read more about your offer. This is the place where you need to keep them hooked. It’s no use creating great content trying to create awareness and then losing your customers and clients once they start exploring your website.

In the “intent” stage they intend to purchase from you and now it depends on your flow. What is the purchase experience? Is it straightforward or is it replete with distractions? Is your copy engaging or totally indifferent (you have already assumed that they are going to buy). Does your content keep talking to them till the checkout form?

Eventually they purchase. Remember that even before filling up their credit card details they can get distracted or develop a doubt. Hold their hand through your content. Be with them. Keep them hooked.

Is your job done after someone has done business with you? For most of the businesses, around 40% is repeat business, that is, those who have already done business with you and have had a good experience, preferably do business with you rather than with someone else. This also holds true for my own content writing business: unless I truly screw things up, people for whom I have already written content keep on hiring me even if they contact me once or twice a year.

After they have purchased your product or service you need to keep the channels of communication running. Customer loyalty depends on 2 factors: the sort of experience they have with your product or service, and the way you keep on communicating with them and providing them all the information they need, promptly. Actually, after they have already bought from you it’s more important to pay close attention to the sort of content you’re providing them through blogging, helpful tutorials, social networking updates and more importantly, email newsletter.

Provided they are totally happy with your product and they are thrilled with your content, they become your advocates. The more advocates you have, the easier it becomes for your marketing funnel to attract new customers and leads. That’s why it’s very important to take your content seriously at every layer of your marketing funnel.

13 content marketing mistakes you should avoid

Content marketing mistakes

Mistakes in general are not bad as they help us learn, and the same applies to content marketing. The important thing is that you are aware of something called content marketing and you also have a vague idea of how it can transform the way you promote your business. The problem arises when you are not aware of those mistakes and you keep on repeating them and by the time you realise the implications of repeating those individual mistakes, it might be too late. Most unfortunate would be, not even realising what mistakes you were committing or whether they were mistakes or not and then eventually you end up disenchanted with this entire “content marketing thing”.

Just like any other marketing, there are certain pitfalls you need to avoid while implementing and executing your content marketing strategy (that is, if you have one, because most, don’t). I have listed below 13 content marketing mistakes you should avoid in order to draw full benefit of this wonderful marketing tool so easily at your disposal.

  1. Writing and publishing content with no clear purpose: This happens when you’re publishing content just because your competitors are doing so and you have no clarity of its inherent strength. If this is the case, you will soon lose interest and you will end up spending lots of effort and money on something you aren’t even clear about.
  2. Having no plan: Whenever you embark on a journey you always know which route to follow. In case you are going to use public transport then you know which bus or train to catch. In order to catch that bus or train you need to reach the terminal at a particular time. Even when you have reached the city or town of your choice, you need to know how you are going to reach the actual destination. This means, you have a plan. In the same vein if you really want to benefit from content marketing, you need to have a plan. You need to know that from point A you want to reach point G and in order to reach point G what all other points you need to cover.
  3. Expecting instant results: In the early 2000’s it was easier to experience success by publishing articles and blog posts and then distributing them over various websites and forums. With billions of webpages it is no longer possible. So it is going to take lots of time, effort and strategy before you begin to see any results. In fact, it’s alright if you don’t see any improvement in your bottom line for the first 4 to 5 months (if yours is a highly competitive niche) but if you carry on doing what needs to be done, the results will be so overwhelming that the effort will be worth it.
  4. Having a wrong purpose: Are you creating content simply for search engine rankings? You may succeed in that, but if that is your only purpose, you may not see any improvement in your bottom line even after attaining higher search engine rankings. This is akin to having a plan because once you have a plan, you know the end result.
  5. Not doing it professionally: Compared to other advertising and marketing channels it is easier to write and publish and distribute content and if you have enough time at your hand, you can do it almost for free. But this often means that people don’t take content marketing seriously and totally ignore the professional aspect. Your content needs to be impeccable in terms of grammar, language and presentation otherwise it is going to do you more harm than good. This is where a professional content writer can help you.
  6. Ignoring search engine optimisation:
    Although I have mentioned above that the sole purpose of creating your content shouldn’t be improving your search engine rankings it doesn’t mean that you totally sidestep this important aspect. Getting targeted and qualified traffic from search engines can literally make or break your business. Search engines like Google these days discourage Webmasters from producing content for search engine rankings but if you follow their guidelines without indulging in spammy tactics you can still publish optimised content and experience good search engine rankings.
  7. Ignoring social media: These days it is not possible to get exposure while ignoring social media. Everybody and his granny is either on Facebook or Twitter. If you provide B2B services then most of your clients and customers are on LinkedIn. Social media is not just used for getting updates from relatives and friends, people also follow companies, businesses and organisations to receive interesting and useful updates from them. Major news consumption happens through social media and social networking websites these days. Writing and publishing content without distributing it on social media renders your content marketing atrophied.
  8. Constantly promoting and pitching your product or service:
    If you’re constantly writing about how great your products or services are it is going to put off visitors to your website or blog. If your constant talking of your products and services gives them the answers they are looking for, then well and good, otherwise keep it down a bit. Normally it is acceptable to publish 60% content containing helpful and useful information and 40% content talking about your products and services.
  9. Not focusing on your audience: Instead of constantly focusing on your products and services, you need to focus on your audience. What are they looking for? What do they want to see when they come to your website? Use tools like Google Analytics and Webmasters Tools to find out exactly why people come to your website and then write and publish your content accordingly.
  10. Not having anything valuable to say: Publishing everyday doesn’t mean publishing whatever comes to your mind. Although such indulgence is not bad and in fact it gives you a human voice, but don’t just write about random stuff that has got nothing to do with your business. Say something noteworthy. If you are writing on some subject, make sure that people go back with something new, something different and something that adds value to some existing chain of thought.
  11. Not developing your authentic voice: How do people recognise you? With so many businesses employing content marketing how do you differentiate yourself? You do this by developing your own unique, authentic voice. If you’re simply parroting what others have written, they won’t be able to distinguish you from the others and they might as well do business with someone else. People will relate to you, remember you, if you express yourself in your own authentic voice. As it is the Internet is faceless and if people cannot recognise the way you express yourself, you can never hold their interest, trust or loyalty.
  12. Not having a blog:
    Well, this is too obvious. Thinking about content marketing strategy and not having a blog is like trying to learn driving without ever intending to sit in a car or any other vehicle. A blog is your own business channel. This is a place from where you broadcast your ideas, your messages and your wisdom. This is where people come repeatedly. This is a content repository the search engines love and rank better compared to the usual pages. This is the place from where your links get promoted on social media and social networking websites. This is the place where you engage your audience. If you don’t already have a blog, this is the first thing you need to do before even thinking about content marketing.
  13. Neglecting email marketing: You can do content marketing without email marketing but email still remains the best way to reach your target audience. Pretty much everybody checks email, especially people who would be interested in doing business with you. Email marketing can be as simple as just having a subscription box on your website or blog and letting people drop their email ids so that you can notify whenever you publish a new webpage or blog post or as comprehensive as running routine email marketing and promotion campaigns. There is nothing like having your own mailing list of people eager to hear from you.