Tag Archives: Content Strategy

How to create content to engage your prospects

The primary purpose of content writing, content publishing and content marketing is to first, engage your prospects, and eventually, convert them. The biggest challenge, according to the graph published on this link titled “Create content that pulls prospects in” is creating a constant stream of engaging website material. This is the pie chart (I have recreated it to make it look more neat on my website)

Content marketing challenges

The challenges, according to the levels of difficulty are

  • Producing the kind of content that engages prospects/customers: 41%
  • Producing enough content: 20%
  • Budget to produce content: 18%
  • Lack of buy-in/vision from higher-ups inside your company: 12%
  • Producing a variety of content: 7%
  • Budget to license content: 1%

Well this is a revelation that the budget constraint is just 1% of the challenges faced while executing a content marketing strategy.

Coming back to creating engaging content for prospects and customers.

In order to produce engaging content you first of all have to clearly define what is “engagement” vis-a-vis your business. How do you want to engage your customers and clients, what would that engagement mean and eventually to what it will lead? Then you start producing content accordingly. There are two key issues here that are highly crucial in order to produce engaging content:

  • Relevancy
  • Regularity

Your content has to be relevant in order to engage your prospects

Content marketing entails sending out content to your prospects on an ongoing basis. Now, sending out content doesn’t mean that they are automatically looking forward to it. They need to want it. Why would they want your content? It solves their purpose. Nobody is interested in hearing from you for sheer love except for your mom or your smitten girlfriend or boyfriend. You have to deliver them content that solves problems. You have to deliver them something that entertains them, informs them, and encourages them to remain in touch with you and engage in conversations whenever desirable.

But how do you deliver relevant content when different people have different tastes?

For that you have to properly understand your audience (your prospects). Why would they want to hear from you? Step into their shoes instead of assuming that they would like to hear from you anyway (because your product or service is so great). The relevancy of your content depends on

  • The product or service you are marketing
  • The format of the content people prefer in your market
  • The regional/indigenous preferences
  • The pressing needs of your readers/visitors

Once you have these things sorted out you can create relevant content for your market.

You need to publish content regularly

Just as quality and relevancy is important the regularity of your content publishing is vital too. You need to be constantly visible only then you can become familiar to your visitors. When you publish content regularly it gives everybody a reason to talk about it and consequently, maintain a buzz around it.

With the right mix of relevancy and regularity you can create engaging content that encourages your visitors and your friends and followers on social networking websites to engage in conversations with you and establish long-term relationships that eventually may turn into business partnerships.

What makes you an outstanding content writer?

Becoming an outstanding content writer

So are you an outstanding content writer?

I was just now going through this “Business Insider” article that talks about how you have to be above average, or rather extraordinary in order to survive today’s work environment. Of course we have different definitions of exactly what is extraordinary and outstanding; it depends on your level of expertise and the degree of competition you face around you. But the article makes sense.

Since I provide content writing services, I am thinking in terms of a content writer; what makes you an above-average content writer? To understand this we have to go to the root of exactly what service you have to provide in order to become extraordinary.

Although my primary business is providing content I have no hesitation in admitting that it’s not the most important thing in your Internet marketing kitty, nonetheless it is the most fundamental thing. I mean, if you don’t have content, you have got nothing. It isn’t just content that can help your business. You need to disseminate that content, you need to market it (and hence, content marketing), you need to grab attention, you need to improve your search engine rankings, and you need to maintain a constant buzz on social media and social networking websites.

Of course you should be able to write quite well and create compelling content that converts, but that’s a given. Listed below are a few things you can do in order to become

An outstanding content writer

  • Practice your art, constantly: Like any other art or skill, content writing needs brushing up every day. It is an invisible muscle that begins to grow weak if you don’t use it all the time, and use it in the right manner. Write as much as you can. You should write even if you don’t have work right now. I have seen many aspiring content writers and bloggers shying away from writing unless they have got paying assignments. This atrophies their ability. Write just for the sake of writing and you will sooner or later – provided you promote your services in the right manner – will get paying assignments. But unless you write well, you’re not going to get paying assignments. So practice, practice and practice.
  • Stretch your content writing abilities: You shouldn’t just write about things you are comfortable with. Write on totally alien topics because this is how you have to write when you begin to create content professionally. You are not just going to get what you like. Many times you will get assignments you have never even heard of. You will have to learn many things, and learn them in such a manner that you can write about them clearly. So you might as well start writing on “difficult” topics right now rather than getting into a fix later on.
  • Read constantly: There are very few professional writers who don’t read regularly. Reading isn’t always about entertainment and passing time, it gets you into that mode that creates conducive environment for writing. Reading begets writing. It triggers your muse. You get to learn many new expressions and you also get to learn how various writers express various emotions and expressions in their own ways. You should also read contemporary literature, articles and essays so that your language is not antiquated.
  • Expand your intellectual horizon: Writing doesn’t just mean you can write error-free sentences. Good readers can read between the lines and they can easily make out what’s your intellectual level. Always try to broaden your perspective. A big reason why I constantly get new content writing assignments (I have been providing professional content since 2004) is because I haven’t limited myself to providing just content. When my clients hire me, they get a complete package and in most of the cases, especially when it comes to doing business online, they rarely have to brief me or provide me extra information. When you know stuff, you can write with conviction. It also saves you lots of time and speeds up your writing.
  • Create an active presence for yourself: Unless people know of your existence how are they going to give you work? And since most of the people these days come in contact with other people via social networking websites, you have to be present there, and not just as an inactive account, but a vibrant and active profile. You don’t have to be present on every platform. For example, you can just choose Facebook and Twitter and be regularly visible there. It also reassures your prospective clients that you’re not someone lurking around quietly without any testimonial and reference. When they know that you can be easily found, it’s easier for them to trust you as a reliable content writer.
  • Provide a turnkey content writing solution: Your client shouldn’t have to work with different vendors in order to meet his or her content writing and content marketing requirements. Provide exceptionally well-written content, and if your client also has to market the content and disseminate it, you should be able to help him or her out. Even when your client needs to formulate a long-term content strategy he or she shouldn’t have to seek another content provider? Have enough experience and knowledge to provide strategy and consulting whenever required.

So these are a few work habits and professional traits that can help you become an outstanding content writer. You don’t always have to wear different hats at the same time, it’s all about knowing what you do. This is where you can get an edge. You will notice that most of the content writers simply create a website, somehow manage to create a search engine presence, and after that provide totally uninspiring content writing services. You can survive that way, but you cannot thrive. In order to thrive in the content writing business, provide a package, instead of a service. Provide a solution, instead of a product.

Should you create content or curate content

The fundamental strength of your online marketing and promotion heavily relies upon the quality of your content, whether it is on your blog, your website or your social media profile. Generating quality content can be a bit difficult if you don’t have sufficient budget and resources. Mindlessly publishing at low cost doesn’t do any good. It may, by hook or by crook, increase your search engine rankings for particular keywords and expressions, beyond that nothing much can be achieved, because eventually it is the quality that converts visitors into paying customers and clients.

Quality content can be generated using two methods

  • Creating new
  • Curating existing from other sources

The basic idea is providing quality information to your visitors. When they come to your website they must go back enriched and informed. So before deciding whether you want to create or curate you need to decide

Why you need quality content on your website?

The content on your website solves the following purposes

  • Informs and educates your visitors
  • Helps them make better purchasing decisions
  • Conveys to your visitors that you have authority over your subject
  • Encourages your visitors to come back to your website for updates and more information
  • Engages your visitors and creates opportunities for interactive experiences
  • Increases your search engine rankings
  • Helps you maintain a vibrant presence over your social media and social networking profiles
  • Encourages other website and blog publishers to link to your website resulting in more diverse traffic
  • Helps your present and prospective customers and clients look beyond the corporate wall and experience the human side of your business

All these objectives can be achieved either by creating new or curating existing content.

Why create new content?

For the obvious reason that if everybody started curating we won’t have anything original to link to. Other than this, creating your own content generates more trust and a sense of authority. It gives you an opportunity to share your knowledge. It also makes your website a unique source of valuable information. It increases the intellectual value of your online presence. If you just curate you are simply referring to external sources with your own comments in the and perhaps. You are always sending traffic to other websites and there are very few websites that send traffic to your website.

Why curate existing content?

Content curated from external sources introduces variety and some different perspective. When you need to provide value to your visitors you shouldn’t discriminate against other publishers. Since your primary concern is providing good information, and if that information already exists and it exists in a better manner than what you can produce, then there is no harm in linking to it with your own opinion. Content creation also helps you when you want to present in-depth information from different sources. For instance, on a single page you want to compile the best content writing tutorials from different websites. Along with your own opinion, you can also introduce opinions from other content writers of repute.

Creating the perfect balance between original and curated content

So you can create a good balance between original and curated content. I would prefer a ratio of 60:40 – 60% original and 40% curated.

Of course you can use any ratio and even in the reverse order (40:60) – it depends on your audience, the familiarity that you enjoy with your audience, and your true intentions. If you curate simply to increase your search engine rankings, people can easily see through it. But if you really want to provide valuable, high-quality content without bothering whether that content comes from your own website or from other websites (just make sure you are not plagiarising and simply linking with your own comments), this can be a good strategy.

Difference between content writing and content curation

There are basically 2 ways you can generate quality content for your website or blog:

  • Content writing/generating fresh content
  • Curating quality content from other reliable sources

The benefits of creating new content

By constantly creating new content and publishing it on your website or blog you establish your authority on the subject. You get to share your own knowledge, your own experience and your own expertise. Writing and publishing your own content is a very good way of building online intellectual wealth that not only helps your visitors but also helps you.

It also makes you an independent knowledge resource. When you’re generating your own content you don’t need to depend on external links, and to be frank, external links cannot always be relied upon. I remember when there was a big earthquake in Japan a very prominent website published an info-graphic comprehensively explaining how to survive an earthquake. I had linked to that info-graphic from one of my blog posts. Recently when there was a big earthquake in north-eastern India I wanted to share the same link. But when I visited it, it directed me to another, irrelevant (full of affiliate links) URL. The original info-graphic has been removed. Had I had the same info-graphic on my own website at least it would have been still there.

Obviously, the search engines are constantly looking for original content to index and rank and the more original content you publish the more advantage you get in this arena.

Original content writing is also a showcase of your communication skill. You are not simply providing information to your visitors just to gain traffic; you are actually putting in effort to create quality content.

The benefits of content curation or curating quality content

The biggest benefit of content curation is you can share high-quality content with your visitors without having to create it. Normally what people do is, create a quick synopsis of the original link, publish it as a paragraph and in the end append the original link.

Does it help your search engine rankings? Surely it does, provided you stick to the core theme. Suppose I decide to create a blog post solely having quality links on content writing. If there are 10 links in my blog post it means I’m going to write 10-12 paragraphs on the topic of content writing in order to briefly explain every link. So targeted content plus high-quality outgoing links (and in the form of trackbacks you may also get some juicy incoming links) can do wonders to your search engine rankings.

Content curation is a great way to create link bait opportunities because often it is difficult to get high-value content at a single place. If all the 10 links on content writing I’m linking to have great value people are going to link to my blog post as a valuable resource and they are also going to share it using their social media profiles.

What is good, content writing or content curation?

Both are important, I would say. There can be no content curation without original content so somebody has to write and publish original content and only then it can be curated.

The Internet can be chaotic as well as intimidating with millions of webpages and blog posts vying for your attention at a particular instance. So if you can find a single webpage or a blog post that has lots of links collected from different reliable sources it can help you tremendously.

Does content curation help your business?

Whether content curation helps your business or not depends on your business model. There are lots of blogs that simply publish lists gathered from various other blogs and websites (for instance, a web design blog curating web design links from scores of blogs and websites, just dealing with designing the top navigation bar).

As a personal advise I would recommend a 70-30 ratio. If you publish 10 webpages or blog posts every month and you also want to curate content, you should try posting 7 original posts and 3 collected links.contact

How to fire up your web content strategy

Content StrategyWeb content strategy basically constitutes of publishing what your target audience is looking for, and then making it easily findable.

Are you publishing content on your website or blog for a particular reason? There are two ways of publishing it on your website and leveraging its potential:

  1. Publishing regularly hoping that it will generate enough buzz that will eventually turn into business
  2. Regularly publishing and streamlining it according to your business needs, continuously analyzing the performance of your content and taking follow-up steps

The second way of publishing is what you basically call “web content strategy”. You publish content with a certain intention and continuously try to make sure your web content strategy achieves what it is intended to achieve. Here are a few things you can do to fire up your web content strategy.

What do you want your web content strategy to achieve?

This is a very important question. Don’t simply publish content on your website just because your competitors are doing that. For an effective web content strategy you must need to know what you’re achieving and what are your long-term and short-term goals vis-à-vis publishing content on your website. Do you want to

  • Improve your search engine rankings by publishing keyword-rich content?
  • Make your prospective customers and clients more aware of your products and services?
  • Make your prospective and current customers and clients more aware of the overwhelming benefits of your products and services?
  • Want to keep your visitors engaged?
  • Strengthen your brand presence?
  • Rake up socially relevant issues?
  • Educate and inform your visitors so that they can make better decisions regarding what they should be buying and investing their money in?

Frankly, there can be 1000s of questions you can ask yourself before publishing content but the basic idea is, you should know precisely why you are publishing. The more clear you are, the better direction you will have.

What sort of audience you want to cater to through your web content strategy?

Last year I partnered with a client who wanted to address an audience who remains at the forefront of technology: people who would buy the first iPhone or the iPad or who would start using a pioneering service without waiting for someone else. For instance, people who started using Facebook and Twitter in their early years. The direction of the content was totally different.

So before going ahead with your web content strategy you must know who you’re talking to on a daily basis and then produce content accordingly.

What format of content your audience prefers?

I am a content writer but this doesn’t mean I always recommend text as the most preferred format of producing and publishing content. Different types of content formats can play a crucial role in your overall web content strategy such as video, audio-visual, audio, graphics, images, presentations, slideshows, and of course, text. The format of your content depends on your audience preference and the devices they use. If your audience prefers reading, by all means provide text. If they are more visual types then provide them images and graphics. If their devices can handle streaming video and they prefer that, then provide it.

Make sure that you stay away from the “me too” approach. Just because an XYZ website uses video doesn’t mean that you should use it too. Maybe it works for them, maybe it will, or maybe it won’t for you, or maybe it doesn’t even work for them but they still use it. It’s important to understand what format actually clicks for you and then produce plenty of it.

What channels you use to spread your content?

No matter how outstanding content you’re producing unless people know about it they are neither going to consume it nor promote it. You need to spread your content using proper channels. It can be your website/blog that enjoys lots of traffic. It can be your social media profiles such as Facebook, Twitter and Tumblr. It can be Youtube if video is your primary content format. Nurture different channels and then use them to engage your audience and distribute your content.

How do you track the performance of your web content strategy?

Without tracking performance you are simply throwing darts in the darkness. You need to know whether your web content strategy is delivering or not. Although you won’t have enough data to analyze within a couple of weeks, and you need some ground for scientific analysis, once that initial hurdle is crossed, you need to constantly evaluate how your content performs with different parameters.

You can analyze individual webpages/blog posts in terms of

  • How much traffic they were able to generate
  • What important keywords and key phrases they were able to attract traffic for
  • How many people retweeted and shared them
  • How many people left comments
  • How many people explored further pages of your website after entering through those particular pages/blog posts
  • How many back links were they able to generate, etc.

Please note that these webpages and blog posts may also have indirect effects such as getting you more Twitter followers and Facebook likes and there are surely tools to measure even these indirect effects.

In the end, web content strategy is not your backyard activity. It requires lots of effort, understanding of your own market and figuring out a slew of different matrices.