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How to use content to market your business during Covid-19

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Using content for marketing during Covid-19

Using content for marketing during Covid-19.

Marketing budgets are being slashed all over the world. This Forrester research says that marketing budgets all over the world have definitely declined due to the Covid-19 outbreak, but they are expected to start going up by the end of 2020 and may recover by 2021.

But it depends on which side the unpredictable camel of the outbreak sits. Nothing is for sure right now. Many countries don’t even know what their current position vis-à-vis the outbreak is.

According to the above research, the CMO’s are taking the money out of out-of-home advertisements and moving the budgets to digital marketing for obvious reasons.

Despite the lunatics denying the severity of Covid-19, lesser number of people are moving out and are spending time working from home and consequently, being in front of the screen for longer durations.

Another thing many marketers are stressing is that, you shouldn’t stop marketing. A McGraw-Hill research of the 1981 and 82 recession found that businesses that marketed aggressively during the recession had 256% higher sales than those that did not.

But how do you market yourself if your business is making less money than before?

The answer is content marketing.

You spend less money than you spent on traditional advertisements, and it is far more effective. Especially now, when digital marketing is more effective than traditional marketing.

You can either publish original content or you can re-purpose your existing content, or you can do a mix of both.

The point is, now is the right time to let your customers and clients know that you are still in the game (you haven’t been destroyed by the Covid-19 outbreak) and you are still actively promoting yourself.

The dust is settling. In the early months of the year people were caught off-guard. Emotions were running high. People were scared and concerned. They were caught unaware.

Although the virus is widespread and a big part of the population is infected (in New Delhi right now 33% of the population is reported to have been infected by the virus), people are less worried. A lot has to do with the ignorance about the effects of the virus, but many businesses are getting back to their feet.

https://twitter.com/AmritHallan/status/1285550801151119361

During this time, it is nice if you set a healthy example and use content marketing and digital marketing to promote yourself. Here are a few things you can do with your content:

Repurpose existing content

If you feel you have already got lots of content on your website or blog but you need to add new content, you can consider repurposing your existing content.

You may like to read: How to re-purpose old content?

Repurposing your content means generating new formats of content out of your existing content pieces.

For example, if you have a detailed blog post on how to do content marketing on mobile phones, perhaps you can create a slideshow or a video. You can also create a PDF e-book that people can download.

Refocus on your email marketing

Email marketing is a big part of content marketing, in fact, the most effective aspect of it. When you send emails to your prospects, your message appears right in their inbox.

You may like to read 15 ultimate content writing hacks for successful email marketing.

Of course, before you can send them emails, you need to win their trust so that they regularly open your emails.

Winning the trust of your email recipients is a different ballgame and requires a dedicated post, but for the time being, you need to understand that since most of the people are confined to their homes, they are more receptive to receiving valuable information through emails.

This Campaign Monitor study has revealed that more people are opening their emails than before. From February to March, businesses reported a 16% change in the open rate of emails.

This American Express blog post has shared some insights on the emerging email marketing trends during Covid-19 and what you can do to make your email marketing as effective as possible.

Accelerate your content publishing

Since more people are working from their homes, they are consuming targeted content with greater frequency than when they were going to their offices.

Also, while working in isolation, people are searching for relevant information to solve their day-to-day professional problems.

Basically, everything on the Internet is content. What you publish on your website, whether they are web pages or blog posts, is content. What you publish on social media, is content. When you send an email marketing campaign, you are broadcasting content.

To publish purposeful content during the outbreak, you first need to find out what your core audience is looking for.

For example, my clients want to improve their search engine visibility through quality content. These days, on my blog, I’m publishing lots of content that can help you improve your search engine rankings vis-à-vis the Covid-19 outbreak.

Information is another thing that people are constantly looking. They want to remain informed. Whatever business they are dealing with, they want to get the right information about whether the business can deliver or not.

You can also sail your content marketing boat on uncharted waters. If you have never published case studies, maybe now is the right time because they are a big confidence booster. If you have never published videos on your website, perhaps now is the right time.

Content marketing can help you in multiple ways during these trying times. For example, it can help you stay in front of your customers and clients. You can help them by providing them useful information and as a result, increase customer loyalty.

It was also set in motion your core content marketing strategy even after Covid is over.

15 ultimate content writing hacks for successful email marketing

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Email marketing writing hacks

15 Email marketing writing hacks

What is email marketing?

Does it mean constantly nagging your subscribers and recipients (or leads) to buy from you?

Or does it mean becoming a useful part of their lives so that they begin to appreciate your presence and then, begin to trust you enough to do business with you?

This may not be true in your case, but most of the individuals wanting to use email marketing to promote themselves, assume that just because they have got someone’s email ID, it is fine to send out promotional emails.

Does someone care what a great product or service you have got?

Not really.

People want to hear from you only when you have got something useful to offer. Even when you are offering your product or service, there must be something special (a great discount or an offer or an insider information) that can bring your recipients a massive benefit.

Otherwise, your email message is going to be ignored.

Are people still using email marketing?

Yes they are. There is a reason for that.

3.8 billion people actively use email daily. Compared to this, Facebook has 1.5 million daily users. Everyone from the age of 15 to 64 uses email daily. 73% of millennials prefer email communication from businesses.

The best part is, 99% consumers check their emails every day. People are twice as likely to sign up for your email newsletter as liking your Facebook page.

Hence, you may feel that most of the people are moving towards social media and instant messaging, but when it comes to doing some serious work or getting business offers, email still rules the roost.

How you write content for your email marketing campaigns has a big impact on your success rate. You may have come across the content writing hacks for successful email marketing at many places, already, but just in case you haven’t, you can considerably improve the success rate of your email marketing by implementing at least a few of these content writing hacks.

1. Have a convincing subject line

Writer a convincing subject line

Writer a convincing subject line

The importance of the subject line can never be stressed enough. It is your subject line that prompts people to open your email.

What subject line should you have? It depends on people’s familiarity level with you. They are not familiar with you, or if they don’t come across your name in their inbox quite often, the subject line needs to be very specific.

Anyway, whether people are familiar with you or not, keep in mind the following:

  • Keep the character count around 50 because there isn’t enough space for very long subject lines.
  • Keep your subject line simple and straightforward. No ambiguity.
  • Don’t make false promises. People these days can make out false promises easily.
  • Be experimental. No harm in using humor as long as it doesn’t confuse or mislead.
  • Shock and awe. Again, the purpose of your subject line is to make people open your message, but at the same time, never mislead them into opening something that doesn’t deliver on the promise made in the subject line.
  • Subject lines with a sense of urgency, curiosity, timely relevance and recognition are more prone to be opened.
  • Personalize. Although personalization is more effective if people are familiar with you or your brand, given a choice between being personal and not being personal, always be personal. By the way, don’t take “being personal” in the wrong way.

Remember that the biggest challenge that your email message faces is people not opening it. Half the battle is won if your subject line manages to make people open your email.

2. Just focus on one, single person

Focus on a single person when writing content for your email marketing campaign

Focus on a single person when writing content for your email marketing campaign

Frankly, I apply this advice even when I’m writing webpages and blog posts. Don’t write as if you are writing to a big group of people. Write to a single individual.

For example, if you think your email is going to a person named Frank, then address the problems that Frank faces. Talk to him. He must feel that you are just writing to him and no one else.

As a writer, I know that when you write thinking that you are writing to a single person, the person reading the email can actually feel it.

3. Always provide something useful

Provide something useful in your email marketing campaign

Provide something useful in your email marketing campaign

Remember that the person opening your email message is using his or her precious time in doing so. Don’t waste his or her time. Always send an email marketing campaign when you have something useful to offer.

What can that offered be? Depends on your business. If you sell something, you can offer a discount. If you are introducing a new feature, you can send it as an update so that people who can really benefit from the feature can upgrade.

If the person has already bought from you, you can offer him or her a discount as a privileged segment of your customer base.

In the times of Covid-19, you can send tips to your customers about how they can do business with you without exposing themselves to the virus.

4. Talk about their interest

Talk about what interests them when you are writing

Talk about what interests them when you are writing

Nobody is bothered about growing your business just for the heck of it. Even people running charity organizations won’t pay attention to your email marketing campaigns unless you talk about their interest.

Always write your email messages from their point of view. Convey to them that you empathize with the problems and troubles you are having. Be their advocate through your writing.

5. Use powerful words

Use powerful words when writing

Use powerful words when writing

What are powerful words? First of all, they shouldn’t be deceptive. They should invoke a strong emotion. Some of the powerful words that you can use are

  • Free
  • Urgent
  • Limited
  • Breaking News
  • Dazzling
  • Stunning
  • Guaranteed
  • Powerful
  • Amazing
  • Easy
  • Strong
  • Exclusive
  • Lifetime
  • Unlimited
  • Affordable
  • Valuable
  • Discounted
  • New

Frankly, the list can go on and on. What sort of powerful words you use depends on the context and what sort of emotion you’re trying to convey. Again, just make sure that you really mean those words.

For example, if you are offering something stunning, then you should actually believe that you are offering something stunning. If you believe that something is easy to use, then it must be easy to use. If something is affordable, make sure that it is affordable to your target audience. If you are offering a discount, make sure that there isn’t a catch.

6. Use the “preview text” optimally

Writing email preview text

Writing email preview text.

In the above graphic, the text that is not hidden is email preview.

These days most of the email clients display you the preview text. If you have maximized your browser window, provided that you have used a small subject line, the remaining row is filled with the preview text. It gives your recipient a preview of your message. If you use the preview text convincingly, it can increase the chances of your recipients opening your message.

7. Write for the audience who reads on the mobile phone

Write for audience who reads on mobile.

Write for audience who reads on mobile.

I keep this in mind even when I’m writing blog posts. There is a great chance that the person on the other side is reading your content on a mobile device. The same is going to be the case with your email marketing messages.

How do you write for mobile readers?

Write shorter sentences. Don’t use big paragraphs. Use bullet points to organize different ideas. Use headlines and subheadings judiciously. Stay to the point. Make sure that you don’t use extra sentences because anything can distract them. Keep them as much focused as possible.

Although, personalization can make your email messages effective, make sure that you don’t get too conversational. This can also distract people.

8. Use segmentation features of your email marketing service

Email segmentation when writing content

Email segmentation when writing content.

MailChimp has it. Others must also have this feature. Segmentation allows you to customize your messages and this in turn improves your conversion rate.

What does segmentation mean?

Suppose you have 5000 subscribers in your mailing list. The first message that you send out goes to all these 5000 subscribers (if you are not using A/B testing for the time being).

Then, for the next email marketing campaign, create different segments such as

  • Those who didn’t open your message.
  • Those who opened your message.
  • Those who opened and clicked your link.
  • Those who bought from you.

… And so on.

This way you will be targeting people according to the way they have reacted to your previous campaign.

Why send the same message to all when you can increase your conversion rate by writing content based on how they react to your previous message?

9. Ask them to act when writing content

Tell them what you want them to do in the email

Tell them what you want them to do in the email.

This actually works. If you ask people to do something, many do it. For example, if you want people to buy something from you, ask them to buy it from you. This is hard to believe, but it really works.

It’s called call-to-action, CTA. Every email message must have a call-to-action.

Sometimes, you want to inform people of the good offer that you have but you don’t tell them to buy. You either tell them to get in touch with you or you ask them to click a link for more information. This is often not very convincing.

When you ask people to buy this renders a sense of authority and confidence. You have provided the information, and now you’re asking people to buy your product or service.

10. Use a convincing headline

Use a convincing headline

Use a convincing headline.

After your subject line, the most important component of your email message is your headline: the first highlighted line of text that appears in your email message.

The sole purpose of your headline is to make people read your email message.

Write it very strategically. Again, don’t mislead people. Don’t promise something you cannot deliver. You can be creative. You can be humorous. You can even be cynical.

Just make sure that your headline makes people read your remaining message. Your headline is so powerful that sometimes people immediately leave your message, without reading it, simply because they are put off by your headline.

11. Maintain a consistent flow in the body text

Maintain a consistent flow in the body text of your email

Maintain a consistent flow in the body text of your email

The crux of your entire email campaign rests in the body text.

As mentioned above, keep your sentences short and to the point. Write as if you’re talking to a single person. Show concerns for his or her requirements and worries. Offer solutions succinctly. Since most of the people will be accessing your message from their mobile phones, keep it short and simple.

Should you use HTML messages or text messages? Depends on your audience. Here we are simply talking about content writing for your email marketing campaigns. Be personal without being creepy.

Follow the simple copywriting rule: the purpose of your current sentence is to make the reader read the next sentence, and so is the purpose of the next sentence.

12. Have a singular goal when writing content for your email marketing campaign

Focus on a single goal when writing copy for your email campaign

Focus on a single goal when writing copy for your email campaign.

This is something I have observed with many clients. They want to pack multiple business offers in a single email message. They want to save money. Separate messages mean they will have to pay for them separately.

Just like your landing page, your email message too must be focused. You can offer multiple products if they fall under the same category (accessories, for example, or earplugs). But too many products or too many offers will end up confusing people and even if initially they wanted to buy something, they will end up buying nothing.

13. Avoid industry jargon if possible

Avoid using industry jargon when writing emails

Avoid using industry jargon when writing emails.

I’m not particularly against using jargon. Every industry has its own set of words and people like to use them, sometimes even without understanding them.

Use jargon when it solves purpose. I have seen many people using terms like “leveraging, metrics, synergy, cutting-edge, derivatives, acquisition” and so on. Being someone who constantly uses words, I’m not put off by these words, but many people are.

Personally, I follow this rule of thumb: use jargon if you really feel that you should be using it. If you are using it just to sound smart and intimidate the reader, don’t use it – it is counter-productive.

14. More of “you” and less of “we” and “I”

Focus more on the recipients and less on yourself

Focus more on the recipients and less on yourself.

This is such an important point that despite having discussed it above, I’m discussing it in another manner. Use lots of “you” in your writing.

Use expressions like “you are going to gain this”, “you are never going to regret buying this” or “this is something you have been looking for, for quite some time”.

A person opens your email message because he or she is expecting to receive something.

This expectation can be some sort of gratification, an emotion (something funny or mysterious), some great offer in the form of a discount, or the latest news that is very important to him or her.

The complete purpose of your message must be representing the interest of the recipient.

15. Condense everything in the conclusion

Sum up everything in the conclusion

Sum up everything in the conclusion.

The concluding part of your email message is as important as the beginning, if not more. In fact, after reading the conclusion, the person must be left with a strong desire to click your link and buy from you.

In the concluding part, you can sum up everything. You can invoke a sense of urgency. You can get creative and paint a gloomy picture if a person fails to carry out the call-to-action. Short of misleading someone, you can use all your persuasive power in the concluding part.

Conclusion

In the end, it is all about trial and error. Even seasoned content writers and copywriters perform A/B testing. For example, no matter how great a subject line is, it may not work with certain audience. No matter how awesome the headline is, it may fail to inspire certain readers.

No matter how big or small your mailing list is, you can perform A/B testing. Even if you have got 50 subscribers, you can send one message to 25 subscribers and an alternative to the other 25 subscribers. Then you observe the response and make tweaks in your writing accordingly.

How do you drive traffic to your e-commerce store with targeted content writing?

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Increasing traffic to your e-commerce store with targeted content writing

Increasing traffic to your e-commerce store with targeted content writing

In this blog post you will learn how to use quality content writing to drive targeted traffic to your e-commerce website.

Driving traffic to your e-commerce website or e-commerce store ideally shouldn’t be a problem.

The content management systems are built in such a way that they are anyway quite search engine friendly.

If you are doing everything to make it easier for Google to crawl and index your catalog, getting targeted traffic from search engines shouldn’t be a problem.

The main problem comes from your competition.

For practically every commodity being sold on the Internet, there are hundreds of e-commerce websites offering the same thing.

If you’re looking for shoes, there are hundreds of websites selling the same variety of those shows.

Even if there are not “hundreds of websites”, searchers rarely go beyond the second page of the search results.

Hence, if your website is not featuring on the first page, there is a remote chance that people will come to your e-commerce website.

What are the main sources of targeted traffic to your e-commerce website?

Sources of inbound traffic to your e-commerce website

Sources of inbound traffic to your e-commerce website

The main sources of targeted traffic to your e-commerce store are

  1. Search engines
  2. Internet advertising
  3. PPC marketing on search engines and social media websites
  4. In-app advertising
  5. Direct traffic from incoming links
  6. Email marketing

I provide content writing services for search engine optimization, for accumulating incoming links from other websites and social media and social networking websites, and of course, for email marketing.

How does quality content writing help you get targeted traffic to your e-commerce store?

There are multiple ways content writing can help you. Here are a few things that can be done.

Write highly unique titles and descriptions for your products

There must be something unique in your products that you can highlight. Something that may be very few people are searching for, but they are searching for it.

For example, many running shoes are Velcro shoes, without laces. Hence, if you have “running shoes” or, “jogging shoes” in your catalogue, maybe you can also highlight the Velcro feature and use in the title “jogging shoes with Velcro” or “running shoes with Velcro”.

The basic idea is to stand out and write something that is not being used by other e-commerce store managers.

Similarly, in the description, mention attributes that are important, attributes for which people search, but that are not being covered by other sellers.

This will immediately improve your targeted traffic.

Write and publish engaging content to build long-term traffic

Content writing for e-commerce stores doesn’t just mean writing titles and descriptions for your products.

You can write blog posts and articles talking about various aspects of the products that you are selling.

An e-commerce website selling gadgets can publish gadget reviews and can even invite customers to leave reviews.

Remember that these reviews are different from the usual reviews that appear under every category.

I’m talking about full-fledged blog posts and articles.

An e-commerce website selling garments and accessories can publish advice on how to select the right garment for the right occasion.

Many people are looking for such information.

Recently I wrote a blog post on top 10 evening wear disasters to avoid, for an apparels website.

You may wonder if big stores like Amazon aren’t publishing such blog posts and articles, why should you?

Well, they are very big websites with a very strong brand presence.

They are the preferred choice of all search engines.

These e-commerce stores have already spent years and invested millions in building their brands.

Since your brand is not well known, you have to compensate this lack of brand presence with high-quality content.

This Forbes blog post says that 90% of today’s data has been created since 2016.

This post was written in 2018 but you can easily guess how much information is being published on the Internet and how important it is to get noticed amidst this deluge of information.

Get traffic from social media through engaging content

You may like to read 5 ways to make your content social media friendly

All sort of information is constantly being shared on social media and social networking websites.

This information doesn’t always have to be informative.

But it must provide some value to those who are sharing it (look, I’m sharing this) and to those with whom the information is being shared.

You will have to decide which type of information your target customers and clients like to share on their social media timelines and then write and publish content accordingly.

But make sure that you don’t just simply create noise.

Creating noise doesn’t help your e-commerce business.

Your content must be meaningful, and people should be able to relate to it.

It should definitely represent the voice of your brand.

Doesn’t matter if it is funny.

Doesn’t matter if it is highly useful (some tips on the Covid-19 outbreak).

It doesn’t matter if it is full of tips and tricks (better ways of working from home).

Make it share worthy.

The importance of content writing for email marketing

Then comes email marketing.

This Nielson study says that 66% of online buyers buy their products from the brands they are familiar with.

Nothing nurtures familiarity better than email marketing.

You may also like to read Importance of email marketing for content marketing success

Email marketing is one of the strongest Internet marketing tools but just like any strong tool, it takes effort to build it.

It is of no use if you haven’t invested time in building your own mailing list.

Only high-quality content writing and publishing helps you build a quality mailing list – a healthy subscriber base that responds to your messages.

Remember that people subscribe to your mailing list when they expect something good out of it.

When they find glimpses of quality in your content, upon visiting your website or blog, they don’t want to miss your content and hence, they subscribe to your mailing list.

The good thing about running an e-commerce website is people already expect to hear updates about your products.

But they simply don’t want to buy.

Something must be there for them to attract them.

They want to get better bargains.

They want to receive discounts.

They want to be notified of lucrative offers.

They are also looking for information they can use for making better buying decisions.

I suggest maintaining a balance of 60-40: if you’re an e-commerce store, make 60% of your email campaigns helpful (useful information) and 40% about different product offers people would like to miss.

The main benefits of writing and publishing quality content for your e-commerce website

Before you talk about benefits, here is an interesting quote by Bruce Springsteen, used to clarify a point in a McKinsey article on the importance of consistently publishing high-quality content:

Sustaining an audience is hard,” Bruce Springsteen once said. “It demands a consistency of thought, of purpose, and of action over a long period of time.

Writing and publishing content focuses on generating and maintaining an audience that pays attention to you.

Hence, I constantly say on my blog that don’t create noise, develop a voice.

If your audience cannot distinguish you from other websites and blogs, it’s no use publishing content.

Even if they want to do business with you, since they cannot distinguish you from the others, it becomes difficult for them to buy from you.

If you go and publishing the same sort of stuff being published on other websites, your content won’t deliver and then you will think content writing and content marketing are useless.

The problem is with the approach, not with this type of marketing.

With this out of the way, here are the main benefits of writing and publishing quality content for your e-commerce website to generate targeted traffic:

1. You build audience retention

Why is audience retention important?

You want people to remember you, right?

With most people wanting to buy from brands they are familiar with, it is very important that people can immediately recall in what business you are when they come across your name.

2. More social media sharing

People share your content if they find it useful.

When they share it, you get traffic from social media and social networking websites.

3. Quality content writing builds trust

Trust is very important on the Internet.

Although e-commerce has gone mainstream, a lot depends on how much people trust your website when they decide to buy.

When you regularly publish quality content that people like, they begin to trust you and your judgement and consequently, your business proposition.

4. You improve your search engine rankings

The SEO mechanism works in a very convoluted manner.

To make Google crawl your website regularly, you need to offer something worth crawling regularly.

If your content writing and publishing frequency is very low, Google learns that you are not a frequent publisher and hence, stops visiting your website or blog regularly.

It leaves everything on randomness.

On the other hand, if there is a pattern and you publish content with greater frequency, it begins to crawl and index your website regularly.

Once I experienced that one of my technology blogs was indexed within seconds when I published new content.

Back then, I was publishing six updates every day.

Even the way you readers react to your content has a direct impact on your SEO.

Hence, it is very important you write and publish engaging content that solves real problems for your readers so that Google can pick positive indicators and further improve your rankings.

You may like to read 5 content writing tips to improve SEO

In conclusion, if you want to experience the power of high-quality content, just look at an average newspaper or magazine.

Even if you don’t trust journalism nowadays, try to remember those days when you trusted the newspaper that you got in the morning.

Whether it was New York Times or Washington Post or the Times of India, you trusted the editors and columnists and based your political and ideological opinions based on their opinions.

These publications had built their platforms, their presence, among our lives.

In the same manner, good quality content writing and publishing, helps us build our own platform, no matter how small it is (even if you have an audience of two people).

It makes people trust you and then buy from your e-commerce store.

Can you grow your business during the coronavirus pandemic?

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How to grow your business during the coronavirus outbreak

How to grow your business during the coronavirus outbreak

I know, talking about growing your business during this crushing coronavirus outbreak may seem a bit inappropriate.

The reality is, we all need to make a living, at least those who can.

We are all looking into a long spell of economic downturn coupled with a humanitarian crisis that hasn’t been seen for at least a century.

Hence, all the more reason to keep at least some parts of the economy moving and maintaining the cash flow.

This Green Entrepreneur blog post lists 7 strategies that can help you grow a business, or rather, a new business during the coronavirus pandemic.

Every challenge brings a collection of opportunities with it, and so has the current coronavirus pandemic.

With most of the businesses coming to a halt, you have time to focus on content marketing and expand your presence on the Internet. It will help you reach out to the existing market, however much it exists, and it will also give you a headway when the world gets on its feet.

The above blog post lists the following things you can do to grow your business while you maintain social distancing and remain confined to your home.

Enhance your content marketing effort

You may like to read Is content writing and publishing same as content marketing?

The good thing about content marketing is that content can be produced and published digitally. You don’t have to invest in raw material. All the tools that you need to publish useful content are already there with you.

You want to publish videos? You can use your mobile phone.

You want to publish podcasts? Even these can be done using your mobile phone or a standard microphone attached to your computer or laptop.

Want to publish blog posts? You can write them yourself or you can hire a content writer or a blog writer.

Content marketing helps you in normal days and it also helps you in these testing times.

Businesses haven’t disappeared. They are just recuperating, or they are functioning in a different manner. You have to reach out to them and content marketing is the best way to do so.

Work at improving your SEO

In the regular hubbub of doing business content marketing and SEO often take a backseat. This is a good time to focus on improving your search engine rankings and increase your search visibility.

You may like to read 10 SEO content writing tips for your small business

The benefits of SEO come from many factors. As mentioned above, your search visibility improves. You get more targeted traffic. Your conversion rate improves. You get more back links because a greater number of people can find your content. You get more content to share through your newsletter.

There are various tools available that can help you figure out what sort of content you should publish to improve your SEO.

Invest in social media marketing

Facebook has nearly 2.45 billion monthly active users. At the time of the Covid-19 crisis, more people are logging on to Facebook to keep up with their loved ones and even to interact with their colleagues.

You may like to read 5 ways to make your content social media friendly

The same goes with other social media platforms like Instagram and Twitter.

Millions of your customers might be there. If you have never advertised on social media and social networking platforms, perhaps, now is the right time.

Be regular with email marketing

You may also like to read Email marketing dos and don’ts during the Covid-19 pandemic

Email marketing needs to be a bit different during a pandemic. Ideally it should be different always, in the sense that instead of continuously pushing your products and services in front of people, you must add value to their inboxes.

Keep in touch with your subscribers. Send them good information about how they can keep themselves safe. If you feel that a bit of information can help them work better during their confinement, share it with them. The key is, provide value. They are going to remember you for that.

Aside from these actions, I would also suggest you spend more time on LinkedIn if you’re providing B2B services, like I do. Almost all my content writing and online copywriting clients come from the B2B segment.